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Customer Testimonials
We love our ‘22 Kia Telluride! It has lots of room to haul our grandchildren around, drives smoothly & looks beautiful. We have had only positive experiences with the Somerset business, both in purchasing the vehicle & servicing it.
Michelle was absolutely amazing!! She went above and beyond to help me!
Awesome and Charles knew what I was looking for I love my new ford edge suv I would recommend kia to everyone
Everything
The friendliness of the staff, how hard they worked to get us exactly what we wanted and the price we needed to be at. The Salesman, management, and financial team went over the top to help us get our new Kia X-Line.
Everyone is always friendly. Service is always will explained.
I submitted a survey a few weeks past and wrote my high opinion of the Kia Service in Somerset. However, in response to this survey, overall, I give Don Franklin's Somerset KIA Store the highest grade possible. Billy Ray Wilson
Everyone is professional and friendly. They took my car in at my appointment time and went over with me what they were going to do. It was ready when promised, and they even honored a coupon when the condition has not been met. Very kind!
The technicians are very quick and the quality of the work is great.
Ashley makes me feel secure when I arrive. She notifies me when my car is ready or if there is a needed change.
And when paying my bill the receptionist is courteous and able.
Everything...
treated well, shown different features on suv
Very curtious and fast worh their services and they always do ot right.
I stopped in Don Franklin before work and by that afternoon I had a 2020 Nissan rogue sport! Charles wright helped me get a better more reliable car in and it didn’t take long at all! He was very supportive to what car I liked and willing to help me. I recommend Don Franklin to all my friends and family.
Excellent and speedy service in the Service Dept.
Friendly
I like the looks and style of the products . The services are professional and goes smoothly.
They get u in on time Ur not waiting all day. Friendly staff
Charles, Wright was my Sales Professional and he understood my situation and helped me find a path to purchasing a vehicle that will serve my needs.
Very knowledgeable and customer friendly
I love my KIA
Brian Nichols worked his butt off for us to get our new car. His severes was great and truthful. I will recommend him to anyone an every one that I send down there. The whole don Franklin team has been great.
Great service great people
The lady that helped me in service was very nice
reliability and price
Super friendly staff!!!
Great service and people
The service
They are upfront on my services. Ty is a great one!
Everyone we have come in contact with, has been really nice & polite with Paul & I. We never had to wait very long to have someone to ask us what we need or what they can do for us! Their is a lady, here at Don Franklin, Kia auto sales & her name is Cindy, she is such a wonderful person to talk with & she gets the answers to your Questions! We think the World of Cindy & if you had other people like
her there, you will sale some cars.....she finds what you can afford & what kind of car, you will be Happy with! I want to wish all of the Departments at Don Franklin a HAPPY NEW YEAR IN 2024.......Thanks for all your help & being there for your Customers ALWAYS....ANGIE MOHLER......THANKS AGAIN CINDY........😍😍😍😍😍🤩🤩🤩🤩🤩
KIA makes very good vehicles. We have bought three new KIA vehicles from Don Franklin KIA in Somerset in the past three years and are thinking about another new one.