Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   October 4, 2023 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

I especially like the Sorento and the Telluride vehicles. The service at Don Franklin Kia is always excellent.

Report a concern   October 4, 2023 — Rated 10 out of 10 by Paul Stevens Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to wait on service.

Report a concern   October 4, 2023 — Rated 9 out of 10 by J.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service on warranties

Report a concern   October 4, 2023 — Rated 10 out of 10 by J.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is fast.

Report a concern   October 4, 2023 — Rated 10 out of 10 by Mike Dick Don Franklin Somerset KIA Sales
What do you like about our products and services?

Nice service, our salesman Patrick did an awesome job with getting us the car we wanted! Will definitely do business here again

Report a concern   October 4, 2023 — Rated 10 out of 10 by Kendra Smock Don Franklin Somerset KIA Service
What do you like about our products and services?

I bought my 2024 Seltos in July and I have no complaints, the car salesman was great and he still helps me when I need him! Friendly staff, highly recommend Mattheu Jenkins!

Report a concern   October 4, 2023 — Rated 10 out of 10 by L.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

nice friendly staff

Report a concern   October 3, 2023 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Just very nice and friendly service

Report a concern   October 3, 2023 — Rated 9 out of 10 by Sheila Price Don Franklin Somerset KIA Service
What do you like about our products and services?

It's thorough, with tecs coming and explaining what needs to be done and why and what the cost will be.

The entire staff are friendly and helpful.

The waiting area and restrooms are always clean and accommodating.

It's a little pricey, but what isn't these days?

I wonder if a Keurig Coffee system wouldn't be beneficial for the afternoon customers who are not morning people and therefore aren't awake early in the day to drink coffee... so for us, 1-3 is early in the day and we want coffee, to perk us up or warm up... a Keurig system would make coffee available for if/when it's wanted and a whole pot doesn't need to be made...
Just a suggestion.

Report a concern   October 3, 2023 — Rated 10 out of 10 by M.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff

Report a concern   October 3, 2023 — Rated 10 out of 10 by Anna Spradlin Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like Kia, and all the people I interacted with were very nice folks.

Report a concern   October 3, 2023 — Rated 10 out of 10 by Paulette Sizemore Don Franklin Somerset KIA Service
What do you like about our products and services?

The people!

Report a concern   October 2, 2023 — Rated 10 out of 10 by John Young Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything is easy!
-No wait
-Professional people
-All service performed is explained. All questions are answered.

Report a concern   September 29, 2023 — Rated 10 out of 10 by Shawnda Cool Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything! The salesman Paul was wonderful he helped us every step of the way in the purchase of our new car.

Report a concern   September 28, 2023 — Rated 10 out of 10 by Chelsea Cornn Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the customer service! Max has been my sales guy for two of my brand new Kia’s, and I will always recommend him!!

Report a concern   September 28, 2023 — Rated 10 out of 10 by D.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice and clean

Report a concern   September 28, 2023 — Rated 10 out of 10 by Ronald Daulton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia cars have a great safety rating and the service is wonderful!

Report a concern   September 27, 2023 — Rated 10 out of 10 by Alyssa Ridner Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and easy to get what you need!

Report a concern   September 27, 2023 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good

Report a concern   September 27, 2023 — Rated 10 out of 10 by Tanisha Stinson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Well, honestly a car is a car. We could go anywhere to get one. However, we choose to come to you all for one reason. Stanley Simcox. He just always makes us feel welcomed and we also know if anybody can do it it's him.

Report a concern   September 27, 2023 — Rated 10 out of 10 by B.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

How friendly the sales associates were and knowledgeable.

Report a concern   September 27, 2023 — Rated 10 out of 10 by Christopher Collins Don Franklin Somerset KIA Sales
What do you like about our products and services?

Super nice vehicles and staff.

Report a concern   September 26, 2023 — Rated 10 out of 10 by S.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   September 26, 2023 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love how smooth of a process it was. Felt like I was dealing with close friends. Made it so much easier to buy a car! I would recommend anyone

Report a concern   September 26, 2023 — Rated 10 out of 10 by Rachel Nelson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful service

Report a concern   September 26, 2023 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff is very welcoming and helpful. Makes the process smooth and efficient.

Report a concern   September 26, 2023 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ty has been great. He has went above and beyond to try to help her my car fixed.

Report a concern   September 26, 2023 — Rated 10 out of 10 by Lesia Wright Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my car and your staff is very professional and nice.

Report a concern   September 25, 2023 — Rated 10 out of 10 by Rita Cox Don Franklin Somerset KIA Sales
What do you like about our products and services?

Max was excellent. He was very knowledgeable and it definitely one of a kind salesman. Very professional and down to earth

Report a concern   September 25, 2023 — Rated 10 out of 10 by C.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Employees are very kind


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