Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   April 21, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything is so awesome.love my new Kia sorento

Report a concern   April 21, 2025 — Rated 10 out of 10 by Michael Hagle Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris was extremely helpful in showing me all about my new Kia and he was very knowledgeable about different features the car had and what best suited me, I wasn’t sure about going with a Kia because of bad press but Chris was very much consistent and his love for the brand pushed me to the point of trying it out and I fell in love with all the features and the styling.

Report a concern   April 21, 2025 — Rated 10 out of 10 by Frank Moore Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very helpful sales team not overly pushy.

Report a concern   April 20, 2025 — Rated 10 out of 10 by Karla Vanhooser Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service!

Report a concern   April 20, 2025 — Rated 10 out of 10 by S.S.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Staley was great! Very helpful and knowledgeable

Report a concern   April 20, 2025 — Rated 10 out of 10 by Erin King Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great products and staff. The entire process was easy and efficient

Report a concern   April 20, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   April 20, 2025 — Rated 10 out of 10 by Kesha Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very hard-working professional dealership who will work with you every step of the way from finding your dream vehicle to helping get you out of old vehicle and into your new

Report a concern   April 20, 2025 — Rated 10 out of 10 by K.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very modern style vehicles and great customer service

Report a concern   April 20, 2025 — Rated 10 out of 10 by Frances Nolan Don Franklin Somerset KIA Sales
What do you like about our products and services?

Services as great

Report a concern   April 20, 2025 — Rated 10 out of 10 by Courtney Hoskins Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything was such an easy process. Our sales lady, Cyndi Duncan was an absolute pleasure. It made buying my very first brand new vehicle so great.

Report a concern   April 20, 2025 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service is awesome and they’re vehicles are off the chain

Report a concern   April 18, 2025 — Rated 10 out of 10 by Melissa Owens Don Franklin Somerset KIA Sales
What do you like about our products and services?

The Service was great and very accommodating. There are a great selection of very nice vehicles. They also offer a great warranty and services! I would recommend for sure!🙂

Report a concern   April 18, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service, respectful of keeping my car clean and very friendly employees.

Report a concern   April 18, 2025 — Rated 9 out of 10 by D.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good selection. Nice staff

Report a concern   April 18, 2025 — Rated 10 out of 10 by Gwendolyn Williams Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the sales people and I trust them to stand by what they tell u

Report a concern   April 18, 2025 — Rated 10 out of 10 by Pricilla Miller Don Franklin Somerset KIA Service
What do you like about our products and services?

The friendliness,professional attitude and quickness of service.

Report a concern   April 18, 2025 — Rated 10 out of 10 by S.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Helpful and Friendly sales, don’t know that much about the product, Just had it a couple days,

Report a concern   April 18, 2025 — Rated 10 out of 10 by T.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I don't have to wait very long to get an appointment. Most everyone is friendly. It seems they do a good job on my oil changes, etc.

Report a concern   April 18, 2025 — Rated 10 out of 10 by Deborah Dixon Don Franklin Somerset KIA Service
What do you like about our products and services?

Service Dept. Top notch! Super nice workers. That's the way all businesses should be. They make you smile when you leave there and not disappointed. Thank you everyone!

Report a concern   April 18, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

The services is great the people is very nice and friendly and helpful I do not hear but they know it and they work with me is if I do hear I read lips I want to thank everyone there. And have a nice weekend

Report a concern   April 18, 2025 — Rated 10 out of 10 by Peggy Donahue Don Franklin Somerset KIA Service
What do you like about our products and services?

Pleasant, friendly and keep me updated on the progress of my service.

Report a concern   April 18, 2025 — Rated 10 out of 10 by S.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

My car

Report a concern   April 18, 2025 — Rated 10 out of 10 by T.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Thorough. Informative and done correctly

Report a concern   April 18, 2025 — Rated 10 out of 10 by T.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

All contact and interactions has been happy. Very happy with our Kia.

Report a concern   April 18, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone was super nice.

Report a concern   April 18, 2025 — Rated 10 out of 10 by D.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

That the people go above and beyond. They make sure they do what they can for you! Stanley is by far the best I’ve dealt with! I love going to him no matter what!

Report a concern   April 18, 2025 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome customer service! Great inventory of vehicles! Just overall great experience! Dani from the somerset ky store was a dream to work with!

Report a concern   April 18, 2025 — Rated 10 out of 10 by Kamryn Reynolds Don Franklin Somerset KIA Sales
What do you like about our products and services?

George Brock made purchasing my 2025 KIA Sportage as smooth and easy as possible. He took what I said into consideration and found me the perfect vehicle. He was patient and always kind. He always greeted us with a smile and was quick to work with us. I won’t be purchasing a vehicle from anywhere else!!

Report a concern   April 18, 2025 — Rated 10 out of 10 by Christopher Caplinger Don Franklin Somerset KIA Sales
What do you like about our products and services?

Was a very easy experience from the minute I walked in the door. Ryan was excellent at assisting me with my needs.


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