Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   April 28, 2025 — Rated 10 out of 10 by Jackylin Akin Don Franklin Somerset KIA Sales
What do you like about our products and services?

The process of getting approved for a car loan was very easy. Our sales rep Max is always so helpful. He has managed to get us into 2 amazing vehicles. Any questions or concerns we have they are very attentive, even after they have made the sale. They have gained a lifetime customer.

Report a concern   April 28, 2025 — Rated 10 out of 10 by Ima Winchester Don Franklin Somerset KIA Sales
What do you like about our products and services?

Well they are friendly and help you anyway they can

Report a concern   April 28, 2025 — Rated 10 out of 10 by Morghanne Cox Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to navigate

Report a concern   April 27, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sasha Ard was amazing.
Gary was terrible, he needs interpersonal training, and would’ve cost you all a sale if it wasn’t for the excellent service Sasha provided.

Report a concern   April 27, 2025 — Rated 10 out of 10 by L.B.J. Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are great

Report a concern   April 27, 2025 — Rated 9 out of 10 by Ricky Bruner Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service was great they do what ever it takes to get you approved would recommend everybody to get there new vehicle

Report a concern   April 27, 2025 — Rated 10 out of 10 by F.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was great.Love the warranty on vehicle and Quality.

Report a concern   April 27, 2025 — Rated 10 out of 10 by Tiffany Morgan Don Franklin Somerset KIA Sales
What do you like about our products and services?

Lots to chose from.

Report a concern   April 27, 2025 — Rated 10 out of 10 by Brenda Combs Don Franklin Somerset KIA Sales
What do you like about our products and services?

YOUR SERVICE DEPARTMENT FINDS THE PROBLEM AND TRIES TO KEEP THE COST MINAMAL

Report a concern   April 26, 2025 — Rated 10 out of 10 by G.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly people helping you they get you in and out in a timely manner very nice place to do business with

Report a concern   April 26, 2025 — Rated 10 out of 10 by K.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service I received was well above and beyond what I had anticipated. Everyone involved with the sale was polite, professional, and friendly. Any questions I had were answered completely and explained in a way that was easy to understand. The vehicle I purchased and all of its accessories were demonstrated to show the capabilities of said vehicle to its fullest extent. The overall experience of purchasing this vehicle was very supportive and professional and I would recommend this dealership to others for their car purchasing needs.

Report a concern   April 26, 2025 — Rated 10 out of 10 by Kenneth Swafford Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was great Tyler in Service was very nice and helpful

Report a concern   April 26, 2025 — Rated 10 out of 10 by Roy Wright Don Franklin Somerset KIA Sales
What do you like about our products and services?

They will work with you to get the best trade for your car plus they will give you a great deal on your new vehicle

Report a concern   April 26, 2025 — Rated 10 out of 10 by William Lindsey Don Franklin Somerset KIA Service
What do you like about our products and services?

Very caring and concerned. Kept me completely up to date on my service order and immediately made sure someone was taking care of my concerns! Highly recommend this dealership!

Report a concern   April 26, 2025 — Rated 9 out of 10 by A.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

The workers were nice and efficient

Report a concern   April 25, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sales associate Shonda Brock (Somerset Ky) was everything you could hope for when looking to purchase a vehicle. I would give her a 30 out of 10.

Report a concern   April 25, 2025 — Rated 10 out of 10 by Alexis Brown Don Franklin Somerset KIA Sales
What do you like about our products and services?

great customer care!

Report a concern   April 25, 2025 — Rated 10 out of 10 by France Deschenes Don Franklin Somerset KIA Service
What do you like about our products and services?

Exceptional Customer service. I needed to repair my car while travelling from Canada.

You were so nice and efficient and didn’t take advantage of me.

I am forever grateful!

Report a concern   April 25, 2025 — Rated 10 out of 10 by Christopher Caplinger Don Franklin Somerset KIA Sales
What do you like about our products and services?

The whole process from start to finish was great. Very fast and painless.

Report a concern   April 25, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always very attentive and answer any questions Promptly.

Report a concern   April 25, 2025 — Rated 10 out of 10 by O.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Servic great

Report a concern   April 24, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick response and quality parts

Report a concern   April 24, 2025 — Rated 10 out of 10 by Rory Turner-Ridge Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, nice, clean.

Report a concern   April 24, 2025 — Rated 10 out of 10 by A.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Durable and built tough

Report a concern   April 24, 2025 — Rated 10 out of 10 by Jeremiah Begley Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service and love the product

Report a concern   April 24, 2025 — Rated 10 out of 10 by Douglas Roy Don Franklin Somerset KIA Sales
What do you like about our products and services?

I really like Kia vehicles and I like buying from a dealer and salespeople that treats me like family.

Report a concern   April 24, 2025 — Rated 9 out of 10 by B.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

So far all good.

Report a concern   April 24, 2025 — Rated 10 out of 10 by C.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

James was fantastic to work with.

Report a concern   April 24, 2025 — Rated 10 out of 10 by Johnie White Don Franklin Somerset KIA Service
What do you like about our products and services?

All promises where delivered

Report a concern   April 24, 2025 — Rated 10 out of 10 by P.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy scheduling and fast service.


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