Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   May 26, 2026 — Rated 10 out of 10 by Stephanie Lowe Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sells guy is awesome myself and family have purchased about 18 different cars trucks and suvs from the same sales guy

Report a concern   May 25, 2026 — Rated 10 out of 10 by Kaitlyn Pitman Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan simcox was really great he worked for days to find me the right car. He was patient and very friendly

Report a concern   May 24, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

I said i would never own a Kia but I have had mine for a year and so far I like it alot
Report a concern   May 24, 2026 — Rated 10 out of 10 by B.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Really enjoy working with Chris k and I'm just sorry I couldn't get the vehicle but it's hard when you live on the fixed income

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly, knowledgeable and timely

Report a concern   May 24, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always friendly and the job is done correctly and promptly.
Report a concern   May 23, 2026 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is prompt.
Report a concern   May 23, 2026 — Rated 9 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the service and the car

Report a concern   May 23, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Efficient and thorough

Report a concern   May 23, 2026 — Rated 10 out of 10 by P.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and knowledgeable staff, if they don’t know they will find the answer. Service was completed in less time than expected!!! Would recommend!!
Report a concern   May 23, 2026 — Rated 10 out of 10 by G.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly service they know what they’re doing let’s you know things about your car if something is needed but not demanding

Report a concern   May 23, 2026 — Rated 10 out of 10 by O.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy online service scheduling, friendly staff and complimentary wash.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Jailynne Mcclendon Don Franklin Somerset KIA Sales
What do you like about our products and services?

My salesman, Dale Goins, went above and beyond to put me in a vehicle that suited all my needs. He was very thorough and made my experience well worth it!

Report a concern   May 23, 2026 — Rated 10 out of 10 by K.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are fast and get you out. They are very friendly

Report a concern   May 23, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Troy Stinson Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service
Report a concern   May 23, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Sales people aren’t overly pushy. Service dept is very efficient, polite.
Report a concern   May 23, 2026 — Rated 10 out of 10 by E.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great warranty, friendly associates
Report a concern   May 22, 2026 — Rated 10 out of 10 by Amanda Gooch Don Franklin Somerset KIA Service
What do you like about our products and services?

The service from the employees is great!!
Report a concern   May 22, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ease of getting an appointment. The service reps are very informative on what is going on with your car & they communicate that to you.

Report a concern   May 22, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service and staff are wonderful.
Report a concern   May 22, 2026 — Rated 10 out of 10 by Jimmy Craft Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service. Sales person and technician were very accommodating.

Report a concern   May 21, 2026 — Rated 10 out of 10 by Joseph Walls Don Franklin Somerset KIA Sales
What do you like about our products and services?

Reliable products with awesome customer service.
Report a concern   May 21, 2026 — Rated 10 out of 10 by Henry Denny Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my kia n when my car gets serviced the staff is all so friendly

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly service, Good value
Report a concern   May 20, 2026 — Rated 10 out of 10 by Linda Bryant Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly capable service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Katherine Richardson Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman was very courteous and informative about the vehicle.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Chesty Strunk Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service and very informative.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Chelsea Cornn Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick to find a resolution, very understanding, and the vehicles keep getting nicer.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always treated very nice


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