Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by Nicole Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

I liked the way my husband and I were treated during the buying process. We were treated with respect. Everyone was very nice and professional.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Robert Sams Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to deal with and will work with you to fit your needs. Very happy with my recent purchase!
Report a concern   July 6, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service

Report a concern   July 6, 2026 — Rated 10 out of 10 by Troy Thomas Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very knowledgeable and helpful associates they go above and beyond to help you get what you’re looking for I would highly recommend Don Franklin to all my family and friends I will definitely be a repeat customer O wait I already am

Report a concern   July 6, 2026 — Rated 10 out of 10 by Lisa Maples Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was fast. Waiting area was comfortable.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kenneth Taylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

I enjoyed it now the car is nice and now everybody there was nice to us
Report a concern   July 6, 2026 — Rated 10 out of 10 by Charles Heady Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to work with always have the vehicle Iam looking for.
Report a concern   July 6, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very efficient and not overbearing.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Melanie Goodin Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

All good

Report a concern   July 6, 2026 — Rated 10 out of 10 by Betty Phillips Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly, helpful service very accommodating!
Report a concern   July 6, 2026 — Rated 10 out of 10 by Jean Gregory Don Franklin Somerset KIA Service
What do you like about our products and services?

Your servicemen are very careful to explain everything

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so friendly and takes time to talk to me about my car.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Karen Boone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department at KIA is the very best in town. They are actually cheaper than others also.
Report a concern   July 4, 2026 — Rated 10 out of 10 by W.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

👍🏼
Report a concern   July 3, 2026 — Rated 9 out of 10 by V.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Being able to make service appointments and the time for the service.
Report a concern   June 29, 2026 — Rated 10 out of 10 by Jesse Karr Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly staff, efficient, got the job done on two vehicle purchases!

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia has great vehicles at affordable prices. They are great quality.
Report a concern   June 29, 2026 — Rated 10 out of 10 by Kevin Stephens Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had amazing time @ Don Franklin Kia. Had an amazing salesperson Cyndi Duncan

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is great. Never hesitates to help when he can. Need more employees like him.
Report a concern   June 29, 2026 — Rated 10 out of 10 by Cindy Reynolds Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional
Report a concern   June 29, 2026 — Rated 10 out of 10 by Kimberly Collins Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly, clean waiting area and very punctual

Report a concern   June 27, 2026 — Rated 10 out of 10 by Glenda Neal Don Franklin Somerset KIA Service
What do you like about our products and services?

Y'all kept me in the loop regarding the work on my car and what was happening with my insurance. I got my car back pretty quick considering all that happened. The staff there was always very polite, kind and very good about asking if I had questions or concerns.
Very nice and very professional people.

I would be very happy to recommend the service department and the sales department.

Thanks Dani V. Im still loving my car.

Report a concern   June 27, 2026 — Rated 10 out of 10 by Jessie Bingham Don Franklin Somerset KIA Service
What do you like about our products and services?

Every one was accommodating and helpful made the whole experience a awesome one

Report a concern   June 27, 2026 — Rated 10 out of 10 by Barbara Sanders Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Smith is great in service dept.
Report a concern   June 26, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer Service

Report a concern   June 26, 2026 — Rated 9 out of 10 by T.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The lady that helped me was very friendly
Report a concern   June 26, 2026 — Rated 10 out of 10 by Billy Benge Don Franklin Somerset KIA Service
What do you like about our products and services?

On time very fast

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