Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   September 18, 2025 — Rated 10 out of 10 by Ashlee Chaffman Don Franklin Somerset KIA Service
What do you like about our products and services?

The service is wonderful! Everyone is very friendly and helpful and I love my new car.

Report a concern   September 18, 2025 — Rated 10 out of 10 by Mary Carr Don Franklin Somerset KIA Service
What do you like about our products and services?

They work me in when I call don't have to wait two Weeks, I live two hours from my original kia dealer and they never work with me, but don't Franklin always work my car into service. The service department is very polite.

Report a concern   September 17, 2025 — Rated 10 out of 10 by Darlene Napier Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great sales

Report a concern   September 13, 2025 — Rated 10 out of 10 by M.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

The workers are very nice caring. The service dept is top notch!!!

Report a concern   September 13, 2025 — Rated 10 out of 10 by Anna Secrest Don Franklin Somerset KIA Service
What do you like about our products and services?

I have owned 2 kia vehicles, and have been very satisfied with their quality. The service staff are always friendly and genuinely care about your safety.

Report a concern   September 10, 2025 — Rated 10 out of 10 by G.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department is always fast to to respond to my needs, they always keep me updated, I usually always get my vehicle back sooner than expected !

Report a concern   September 10, 2025 — Rated 10 out of 10 by Rhonda Kendziorski Don Franklin Somerset KIA Service
What do you like about our products and services?

I like that they didn’t try to convince me to spend more than necessary.

Report a concern   September 10, 2025 — Rated 9 out of 10 by Rita Davis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dannie the girl who was our salesperson was fantastic. Everything I wanted she made it happen. They stayed late for me, even before a holiday. I was never rushed or pushed to buy. It was such a great experience. That will be the only place I will go to get a vehicle when I need another one. My son bought one there too and they give you 100.00 for referring someone what a win. He hasn't received it yet but I am sure he will get it. What a great experience THANKS.

Report a concern   September 10, 2025 — Rated 10 out of 10 by Beverly Lopes Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is kind and courteous. The staff go out of their way to make sure you are satisfied with each visit.

Report a concern   September 10, 2025 — Rated 10 out of 10 by Chelsea Barbee Don Franklin Somerset KIA Service
What do you like about our products and services?

They make sure every customer is taken care and their vehicle is taken care as well

Report a concern   September 10, 2025 — Rated 9 out of 10 by V.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and honest

Report a concern   September 9, 2025 — Rated 10 out of 10 by D.A.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service and product was great

Report a concern   September 9, 2025 — Rated 9 out of 10 by Barbara Sanders Don Franklin Somerset KIA Service
What do you like about our products and services?

Barb Sanders

Very polite staff took good care of me and my car

Report a concern   September 9, 2025 — Rated 10 out of 10 by S.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

I’ve been very happy with every visit. Everyone is so professional. Services are reasonably priced. It’s very easy to make appointments. Would highly recommend.

Report a concern   September 9, 2025 — Rated 9 out of 10 by Samantha Coots Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and quick service

Report a concern   September 9, 2025 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly, reliable prices

Report a concern   September 9, 2025 — Rated 10 out of 10 by A.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and honest service.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Tammy Musik Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly. I will recommend you all to everyone that has a KIA. When it comes to service. I will be making my appointment for oil change soon. And will be happy to drive the 60 miles to have you all service my KIA.

Tammy Musick

Report a concern   September 9, 2025 — Rated 9 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and efficient very friendly

Report a concern   September 9, 2025 — Rated 10 out of 10 by Jean Warren Don Franklin Somerset KIA Sales
What do you like about our products and services?

The young man was a very good sales man.Kind polite and very helpful!!!

Report a concern   September 8, 2025 — Rated 10 out of 10 by O.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly service!

Report a concern   September 8, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff was super helpful and friendly. Service was very quick and everything was explained very well. Overall great experience.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Leia Burton Don Franklin Somerset KIA Service
What do you like about our products and services?

Services are fast and efficient. Waiting areas are spacious with complementary coffee and snacks. Staff keeps you updated the entire time. 110/100

Report a concern   September 6, 2025 — Rated 10 out of 10 by V.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service area was comfortable and the customer service tech was very helpful.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Kayla Green Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like how they treat you like family and go above and beyond to make everything perfect for the buyer

Report a concern   September 6, 2025 — Rated 10 out of 10 by F.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent people r nice

Report a concern   September 6, 2025 — Rated 10 out of 10 by P.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice people and very dependable people

Report a concern   September 6, 2025 — Rated 10 out of 10 by April Sholty Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly staff, very helpful and easy process for buying a vehicle. Thank you!

Report a concern   September 6, 2025 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I absolutely love my new car and the service was absolutely amazing

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Shonda Brock was a true delight in find the vehicle I wanted. She gave so many recommendations on vehicles. She deserves a raise!


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