Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   February 19, 2026 — Rated 10 out of 10 by Larry Howard Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   February 19, 2026 — Rated 10 out of 10 by Janice Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice comforting place to set while waiting on service to be completed on vehicle. Nice customer service services

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   February 18, 2026 — Rated 10 out of 10 by V.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional staff, prompt service, and pleasant waiting area.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Linda Edwards Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department very efficient

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

I think Don Franklin has a very comfortable waiting area. I like how friendly and helpful the service department people are to me!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Charles Maughon Don Franklin Somerset KIA Sales
What do you like about our products and services?

I cannot praise Don Franklin Kia enough with the purchase of my 2020 Cadillac, My salesperson Brandon went above and beyond any expectations I could have ever had. This was an out-of-state purchase and Brandon was kind, generous and patient as I asked him 1,000 questions over a four day period. My car was delivered right on time and everything I could have ever hoped for. Thank you Don Franklin Kia from a VERY VERY HAPPY GEORGIA CUSTOMER ♥️

Report a concern   February 18, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very reliable, and honest. Brian did everything he could to get us in the vehicle we loved, and he made it happen!

We will definitely come back when we are ready for another vehicle.

Report a concern   February 18, 2026 — Rated 9 out of 10 by A.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Professional and not too pushy

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

It is a clean place to wait for your car to be serviced Don’t like the fact that they push filters on you. I felt that they had just put a new one my last service.

Report a concern   February 18, 2026 — Rated 9 out of 10 by M.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Well, I liked the lady that waited on us, but the gentleman that she she brought in was intimidating, and I felt rushed to decide on what kind of vehicle I wanted in my price range!

Report a concern   February 18, 2026 — Rated 10 out of 10 by N.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

The best service you cant beat they use the correct parts for your car they are the best

Report a concern   February 18, 2026 — Rated 10 out of 10 by Kandy Perry Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is great 😃👍

Report a concern   February 16, 2026 — Rated 10 out of 10 by K.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service staff was professional and efficient.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Kelsey Scott Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’ve had a Sportage and 2 Tellurides I got a Ram 1500 and went right back to at Telluride so 3 Tellurides all together if me coming to the same dealership and same sales man doesn’t say that you all are the best idk what does love love love my Telly and Brian Nichols is hands down the best sales man !!!!

Report a concern   February 16, 2026 — Rated 10 out of 10 by Tina Moran Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian Nichols is amazing!! Our family and friends have bought 7 vehicles. He is the o my one our family trusts!!

Report a concern   February 14, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional, completed the work in a timely manner and answers all my questions.

Report a concern   February 14, 2026 — Rated 10 out of 10 by James Burke Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly staff and good selections

Report a concern   February 14, 2026 — Rated 9 out of 10 by D.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Make sure my vehicle is in good condition

Report a concern   February 14, 2026 — Rated 10 out of 10 by Carolyn Gibson Don Franklin Somerset KIA Service
What do you like about our products and services?

Knowledge and kindness

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Comfort and affordability and good service

Report a concern   February 14, 2026 — Rated 10 out of 10 by K.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have had a very good experience since the first time walked in there they were all friendly and helpful. And always ask if I need anything

Report a concern   February 14, 2026 — Rated 10 out of 10 by Randy Harrington Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great warranty

Report a concern   February 13, 2026 — Rated 10 out of 10 by L.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great vehicle and great service

Report a concern   February 13, 2026 — Rated 10 out of 10 by Rachel Shelton Don Franklin Somerset KIA Service
What do you like about our products and services?

Nice friendly service!

Report a concern   February 13, 2026 — Rated 10 out of 10 by Jason Terry Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris K and Showtime were great every step of the way through my pirchase. I would recommend this dealership if its your hometown or buying out of state. 5 star service!

Report a concern   February 13, 2026 — Rated 10 out of 10 by E.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had a job interview for a bookkeeping position that I’m very interested in and I’m waiting patiently to hear back about it.

Report a concern   February 13, 2026 — Rated 10 out of 10 by K.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast survival

Report a concern   February 13, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service, fast and efficient.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Kristin Taylor Don Franklin Somerset KIA Service
What do you like about our products and services?

The guy who helped me gave me great advice and was a huge help. Im not sure of his name, an older gentleman maybe around 50 or so. He checked me in, kept me informed and gave me details of everything I wanted to know.


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