Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   July 9, 2026 — Rated 10 out of 10 by Wayne Ross Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great product and services.

Report a concern   July 9, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly always come out to tell you what your car needs or that they’re done and they walk you up to the police station

Report a concern   July 9, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to deal with.

Report a concern   July 9, 2026 — Rated 10 out of 10 by V.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

It's fast service

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I appreciate how thorough they have been with the issue that I had with my vehicle. Even though it took multiple trips to the service department, I do feel confident that they will get it fixed.

Report a concern   July 7, 2026 — Rated 10 out of 10 by Linda Edwards Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and helpful sales associates and service associates. Carefully attending to each detail

Report a concern   July 7, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

All of the employees were welcoming and friendly. We feel that we received quality service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like that i can get in pretty quick when call gor an appointment and most of the time its not a long wait. Would be nice if.its a longer appointment if they offered those who travel an hour for the service a courtesy car or something so they may be able.to go eat while they wait.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Nicole Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

I liked the way my husband and I were treated during the buying process. We were treated with respect. Everyone was very nice and professional.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Robert Sams Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to deal with and will work with you to fit your needs. Very happy with my recent purchase!

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service

Report a concern   July 6, 2026 — Rated 10 out of 10 by Troy Thomas Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very knowledgeable and helpful associates they go above and beyond to help you get what you’re looking for I would highly recommend Don Franklin to all my family and friends I will definitely be a repeat customer O wait I already am

Report a concern   July 6, 2026 — Rated 10 out of 10 by Lisa Maples Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was fast. Waiting area was comfortable.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kenneth Taylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

I enjoyed it now the car is nice and now everybody there was nice to us

Report a concern   July 6, 2026 — Rated 10 out of 10 by Charles Heady Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to work with always have the vehicle Iam looking for.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very efficient and not overbearing.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Melanie Goodin Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

All good

Report a concern   July 6, 2026 — Rated 10 out of 10 by Betty Phillips Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly, helpful service very accommodating!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jean Gregory Don Franklin Somerset KIA Service
What do you like about our products and services?

Your servicemen are very careful to explain everything

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so friendly and takes time to talk to me about my car.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Karen Boone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department at KIA is the very best in town. They are actually cheaper than others also.

Report a concern   July 4, 2026 — Rated 10 out of 10 by W.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

👍🏼

Report a concern   July 3, 2026 — Rated 9 out of 10 by V.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Being able to make service appointments and the time for the service.

Report a concern   June 29, 2026 — Rated 10 out of 10 by Jesse Karr Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly staff, efficient, got the job done on two vehicle purchases!

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia has great vehicles at affordable prices. They are great quality.

Report a concern   June 29, 2026 — Rated 10 out of 10 by Kevin Stephens Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had amazing time @ Don Franklin Kia. Had an amazing salesperson Cyndi Duncan

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is great. Never hesitates to help when he can. Need more employees like him.


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