Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   August 17, 2026 — Rated 10 out of 10 by Michelle Gaylor Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional and very nice people. They get my car in for service fast and always do a fantastic job.

Report a concern   August 16, 2026 — Rated 10 out of 10 by W.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Transaction went very smoothly.
Stanley at kia is excellent to work with.

Report a concern   August 15, 2026 — Rated 10 out of 10 by Trucinda White Don Franklin Somerset KIA Service
What do you like about our products and services?

We have bought 4 vehicles from Don Franklin Kia and really like them , the service dept is usually prompt about getting us in and out.
Report a concern   August 15, 2026 — Rated 10 out of 10 by T.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly

Report a concern   August 15, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professionalism
Report a concern   August 15, 2026 — Rated 10 out of 10 by Leslie Conlin Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenient and easy very helpful

Report a concern   August 14, 2026 — Rated 10 out of 10 by Tran Kim Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and professional service

Report a concern   August 14, 2026 — Rated 9 out of 10 by T.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service, no long waiting
Report a concern   August 14, 2026 — Rated 10 out of 10 by Robin Redmon Don Franklin Somerset KIA Service
What do you like about our products and services?

Always a pleasure doing business with Somerset Kia, service is great! The employees seem to enjoy their jobs! They all will go out of their way to find the answers if they don’t have the answer. A pleasant atmosphere!

Report a concern   August 14, 2026 — Rated 10 out of 10 by D.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

A nice waiting room and the service is great

Report a concern   August 14, 2026 — Rated 10 out of 10 by Roger Joseph Don Franklin Somerset KIA Service
What do you like about our products and services?

Great products and great service

Report a concern   August 14, 2026 — Rated 9 out of 10 by Jennifer Hylton Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly. Always get my vehicle back in great shape.
Report a concern   August 14, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service

Report a concern   August 13, 2026 — Rated 10 out of 10 by Shanelle Guffey Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great Customer Service

Report a concern   August 13, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great team
Report a concern   August 13, 2026 — Rated 10 out of 10 by L.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan was great
Report a concern   August 12, 2026 — Rated 10 out of 10 by Joshua Stanley Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent customer service

Report a concern   August 12, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

From being able to make the appointment online all the way to the check out everything was fast and efficient.

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good service and people

Report a concern   August 12, 2026 — Rated 10 out of 10 by Kelly Pennington Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything the sales man was great he knew what he was doing and did everything I ask an overall great experience

Report a concern   August 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very efficient and always kind
Report a concern   August 12, 2026 — Rated 10 out of 10 by Joan Stoehr Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   August 11, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

I had rusty lugnuts on my new Telluride’s and they are fixing me up with new ones at no cost.
Report a concern   August 11, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my new Santa Cruz. Very friendly staff
Report a concern   August 11, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

I was well pleased with the results of my service experience there very professional.

Thank you
Report a concern   August 10, 2026 — Rated 10 out of 10 by Francisco Cortes Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very easy to work with nice people they really do treat you like your family

Report a concern   August 10, 2026 — Rated 10 out of 10 by Monica Justice Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kallum was excellent on the deal and patient dealing with me. Highly recommend anyone going and letting him find your dream car. Only thing little disappointed in is it didn’t get cleaned outside like told. But love the car my salesman and the dealer. Thanks
Report a concern   August 10, 2026 — Rated 10 out of 10 by Randy Harrington Don Franklin Somerset KIA Service
What do you like about our products and services?

Great warranty and awesome service department

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

No pressure and very helpful
Report a concern   August 10, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Franklin has great people working for them either sales people or service department just great people. I’m very satisfied with my service and very satisfied with my two vehicles that I bought six months ago.

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