Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   December 3, 2025 — Rated 10 out of 10 by Jacky Hunt Don Franklin Somerset KIA Sales
What do you like about our products and services?

this is my wife's third Kia her favorite brand

Report a concern   November 30, 2025 — Rated 10 out of 10 by J.I. Don Franklin Somerset KIA Sales
What do you like about our products and services?

i like KIA vehicles! Don Franklin KIA treat you like family!

Report a concern   November 30, 2025 — Rated 10 out of 10 by Candeda Bowlin Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’ve purchased 5 vehicles over the years and I appreciate the extra effort for the staff but also the special discounts for military. They truly try to find every customer a vehicle. Our salesman Brandon was very knowledgeable of Kia dealership and answered our questions promptly. He was the perfect balance, knowledgeable but not over bearing or pushy. He was attentive and courteous.

Report a concern   November 29, 2025 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service and professional

Report a concern   November 29, 2025 — Rated 10 out of 10 by P.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Wait time was great!! Only been twice for service and both were quick! Waiting area was comfortable also.

Report a concern   November 29, 2025 — Rated 10 out of 10 by S.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service and friendly people

Report a concern   November 29, 2025 — Rated 10 out of 10 by Nina Ison Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone treats you with respect and always courteous, and work in timely manner

Report a concern   November 29, 2025 — Rated 10 out of 10 by Tammy Davenport Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is nice and friendly. Service department is quick and friendly.

Report a concern   November 29, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very prompt, courteous and efficient.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Christopher Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman Ryan was great. Extremely knowledgeable and great to work with. Your employees make your business and people like Ryan are what make a business thrive. Anyone I know looking for a vehicle I will be sending to him.

Report a concern   November 28, 2025 — Rated 10 out of 10 by H.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly, helpful employees

Report a concern   November 28, 2025 — Rated 10 out of 10 by Landis Nelson Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service and great warranty

Report a concern   November 27, 2025 — Rated 10 out of 10 by Gary Thompson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great experience with Stanley Simcox. My wife loves her Kia Sportage. Stan is outstanding and went above and beyond for us. I will definitely work with him in the future for another vehicle.

G. Thompson.

Report a concern   November 25, 2025 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome salesman Chris k. I have bought from Chris 2x he has always worked hard to help me find a vehicle.

Report a concern   November 25, 2025 — Rated 10 out of 10 by Chetana Patel Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   November 24, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good service informative staff

Report a concern   November 22, 2025 — Rated 10 out of 10 by Patricia Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are able to work with you and give you the best deal

Report a concern   November 22, 2025 — Rated 10 out of 10 by Carolyn Edwards Don Franklin Somerset KIA Service
What do you like about our products and services?

great quality service very nice staff excellent A++++++

Report a concern   November 22, 2025 — Rated 9 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

First time was good. Just one thing to add, no one seems to know about or how to find out about the door window sills that we are waiting on to be replaced. Out salesman Max Watson said that we would be contacted, it’s been over six months and no information has been received?

Report a concern   November 22, 2025 — Rated 9 out of 10 by G.I. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The way Vehicle Drives. And.the Salesmans worked Very hard with me. But I don't understand why there.wasn't a new set.of tires put on. Other than that great.

Report a concern   November 21, 2025 — Rated 10 out of 10 by M.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don’t know

Report a concern   November 21, 2025 — Rated 9 out of 10 by Mary Hayes Don Franklin Somerset KIA Service
What do you like about our products and services?

Always seem genuine and honest. I don’t feel taken advantage of like a lot of mechanics do with their lady customers.

Report a concern   November 21, 2025 — Rated 10 out of 10 by A.V. Don Franklin Somerset KIA Sales
What do you like about our products and services?

High quality at a good price! Staff is very helpful and nice!

Report a concern   November 21, 2025 — Rated 10 out of 10 by G.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional employees

Report a concern   November 21, 2025 — Rated 10 out of 10 by Randy Harrington Don Franklin Somerset KIA Service
What do you like about our products and services?

Warranty is good and never had issues with car and friendly and professional team

Report a concern   November 21, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department was a little difficult to get ahold of, but they did get back to me and get my issues handled. Have always been very professional and courteous.

Report a concern   November 21, 2025 — Rated 10 out of 10 by L.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and efficient oil change, friendly staff

Report a concern   November 20, 2025 — Rated 10 out of 10 by Janice Cheek Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast. Very good
Will call you about any problems
Tyler. Is grea

Report a concern   November 20, 2025 — Rated 10 out of 10 by Kimberly Adams Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is friendly and helpful.

Report a concern   November 19, 2025 — Rated 10 out of 10 by N.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Our service rep Ty. He is excellent


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