Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by Karla Vanhooser Don Franklin Somerset KIA Service
What do you like about our products and services?

Superb customer service! So friendly and helpful!

Report a concern   May 20, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

You all meet the demands of the customers. Quick, honesty and deliver results!!

Report a concern   May 20, 2026 — Rated 9 out of 10 by Austin Siler Don Franklin Somerset KIA Sales
What do you like about our products and services?

Steven was helpful and nice car

Report a concern   May 20, 2026 — Rated 10 out of 10 by Elizabeth Elam Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything oil changes are fast and very reasonably priced. Buying a new car is always a pleasure when working with Max Watson!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by W.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service dept is well managed by Don. He actually listens to you and solves your problems.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Harris Brewer Don Franklin Somerset KIA Sales
What do you like about our products and services?

They bent over backwards to make a deal and I appreciate their willingness to get it done.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Patrice Martin Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly and have a comfortable waiting area.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Lisa Brewer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything is excellent. Never had any issues. Great staff. Maxwell Watson is the best.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional

Report a concern   May 16, 2026 — Rated 10 out of 10 by Camelle Bell Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the people in service !!!

Report a concern   May 16, 2026 — Rated 10 out of 10 by Roy Johnson Don Franklin Somerset KIA Service
What do you like about our products and services?

The gentleman at the counter took extra steps with see what was wrong with my heated seat button. He went out of his way to make sure that I was taken care of.

Report a concern   May 16, 2026 — Rated 10 out of 10 by I.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty allows you to feel safe about your purchase for a good amount of time, the cars have a nice design, and the price is not horribly expensive

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good reliable vehicle. Staff was excellent and answered any and all questions with superior know and helped in all way

Report a concern   May 14, 2026 — Rated 10 out of 10 by W.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

friendliness

Report a concern   May 14, 2026 — Rated 10 out of 10 by Ronald Hahn Don Franklin Somerset KIA Sales
What do you like about our products and services?

They take care of people, period!

Report a concern   May 13, 2026 — Rated 10 out of 10 by Freda Bryant Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your honesty and friendly service

Report a concern   May 13, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good place

Report a concern   May 13, 2026 — Rated 10 out of 10 by Ann Daws Don Franklin Somerset KIA Sales
What do you like about our products and services?

You have always took care of me and my need especially Will And Andrew Branscum

Report a concern   May 12, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your staff is very helpful and fast

Report a concern   May 12, 2026 — Rated 10 out of 10 by Freeman Caudill Don Franklin Somerset KIA Sales
What do you like about our products and services?

How i was treated like family

Report a concern   May 12, 2026 — Rated 10 out of 10 by Susan Hill Don Franklin Somerset KIA Service
What do you like about our products and services?

They worked to find my car’s problems

Report a concern   May 11, 2026 — Rated 10 out of 10 by T.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Services n products have always been to my standard as a vehicle owner. Thank you

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly sales person

Report a concern   May 11, 2026 — Rated 10 out of 10 by James Reed Don Franklin Somerset KIA Service
What do you like about our products and services?

Your staff

Report a concern   May 11, 2026 — Rated 10 out of 10 by Jeremy Anderson Don Franklin Somerset KIA Service
What do you like about our products and services?

Working with Tyler is always a pleasant experience. He listens, communicates and ensures the task is completed. I am also surprised by the reasonable price of the service completed at the dealership.

Report a concern   May 11, 2026 — Rated 10 out of 10 by A.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the looks and the warranties and good service

Report a concern   May 11, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The customer service was the absolute best. Feel like I can trust the service advisor and the technician because of all the open and consistent communication about my vehicle. There is another dealership closer to my home, but I prefer this one solely because of the people.

Report a concern   May 11, 2026 — Rated 10 out of 10 by F.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Prompt service, friendly and accommodating.

Report a concern   May 11, 2026 — Rated 10 out of 10 by W.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was very helpful as in answering questions

Report a concern   May 11, 2026 — Rated 10 out of 10 by Phyllis Senyk Don Franklin Somerset KIA Service
What do you like about our products and services?

Services are done on time and efficiently..they even wash my car after oil changes,! Very nice. Their prices are reasonable too.


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