Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   September 23, 2026 — Rated 10 out of 10 by Charlotta Wethington Don Franklin Somerset KIA Service
What do you like about our products and services?

This is my third vehicle that I have purchased from Don Franklin Kia in Somerset. All of them from Stanley Simcock. He is friendly, patient, knowledgeable and made the entire process as easy and stress-free as possible. When you find a dealership and salesperson you can trust, YOU STICK WITH THEM! Excellent customer service. Will definitely recommend to everyone. Thank you Stan and Don Franklin Kia, I am loving my new 2027 Kia Telluride.

Report a concern   September 23, 2026 — Rated 9 out of 10 by L.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice sales person Cindy Duncan. Would have like to have a lower payment but it all went smooth.

Report a concern   September 23, 2026 — Rated 9 out of 10 by S.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The warranty

Report a concern   September 23, 2026 — Rated 10 out of 10 by John Hodgson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Personal service by people who care

Report a concern   September 23, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great

Report a concern   September 23, 2026 — Rated 9 out of 10 by M.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Not sure yet. I will check back next year when I am ready to shop. Thanks

Report a concern   September 23, 2026 — Rated 10 out of 10 by P.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly and informative..

Report a concern   September 23, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is friendly and helpful. The products are great

Report a concern   September 22, 2026 — Rated 10 out of 10 by C.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

I had a good experience with the coordination between our salesman and the service department to make sure my service was covered by my warranty properly.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Aaron Bauer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sales people are very down to earth and will do what they can to make you happy

Report a concern   September 22, 2026 — Rated 10 out of 10 by L.Y. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your service team is great. They keep you informed about your vehicle during the service process. I appreciated that.

Report a concern   September 22, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the service the up to date mess they treat u good

Report a concern   September 22, 2026 — Rated 10 out of 10 by Debra Huffman Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and well done work. Staff is very friendly and nice

Report a concern   September 22, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Employees are very helpful! Great service!

Report a concern   September 21, 2026 — Rated 10 out of 10 by Alyssa Hardy Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything it’s splendid!

Report a concern   September 21, 2026 — Rated 10 out of 10 by Beulah Sims Don Franklin Somerset KIA Sales
What do you like about our products and services?

You can get luxury without the big ticket price

Report a concern   September 21, 2026 — Rated 10 out of 10 by Pamela Shepherd Don Franklin Somerset KIA Service
What do you like about our products and services?

I have a 2026 Kia sonata and have had no problems at all! The service department in somerset Ky is the best with everything. I will continue to drive the hour to get there to have my vehicle serviced as I trust them!

Report a concern   September 21, 2026 — Rated 10 out of 10 by Patrick Bryant Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service that go out of their way to get you into a vehicle

Report a concern   September 21, 2026 — Rated 9 out of 10 by E.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service is very good and I really like my Kia

Report a concern   September 21, 2026 — Rated 10 out of 10 by Z.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good

Report a concern   September 21, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Lot of grate cars i did not like the sale man or the man in the finance dept if you want to no more you are welcome to call me Phone number removed

Report a concern   September 21, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Ease of purchase I liked most. It did take longer than I wanted to get out the door with my new car but it was an overall good experience.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Ray Griffin Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service and friendly people

Report a concern   September 21, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

My car has been very good. I got it in 2020 with 8 miles on it. I love it.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Rich Grigsby Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   September 21, 2026 — Rated 10 out of 10 by Nathan Saylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had a great experience

Report a concern   September 21, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Joseph Chaffman Don Franklin Somerset KIA Service
What do you like about our products and services?

We’ve bought several Kia’s from here and have had nothing but good experiences with them all. Service department is top of the line, fast and reliable. Very professional.

Report a concern   September 20, 2026 — Rated 10 out of 10 by A.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

everyone is very friendly and understanding! they get you in and out fast as possible when getting serviced. will always recommend them!

Report a concern   September 18, 2026 — Rated 10 out of 10 by Suzanne Solomon Don Franklin Somerset KIA Service
What do you like about our products and services?

The service guy Ty was great and helpful


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