- Phone: (606) 679-1177
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Customer Testimonials
Friendly service
I love being able to get any services that I need with Don Franklin service dept.
Quick and professional people working on my auto
I would highly recommend this service department to anyone ... two years every oil change/maintenance my car has received has been here .. without hesitation I can say not once a bad experience.. and yes that's with me having to reschedule more than once ..me calling stressed due to running super close on my milage service agreement .. to having all my kids and extras in the waiting area ... this maybe looked at as irrelevant but I smile at the effort given to set my seat and steering wheel back .. mind you I'm 5'2" 110 pounds ... A fantastic bunch !
Pricing and service advisors that are very knowledgeable and courteous
Honestly and very little waiting, and the courtesy of the staff.
Fast service, nice rides and great sales people! Dale went above and beyond to help with everything and made the sale go fast and easy
The people are always so nice and friendly and helpful! They also know what they’re doing which is really a good thing! They are also quick with my car I never have to wait anymore than an hour ever! Just really good people to deal with! I’m very pleased with my brand new 2025 Kia soul! I would tell anyone to go here because they will treat you right every time! I will buy another car from somerset kids no problem at all! My name is Gail Caldwell and I’m a very happy customer for life!
Always have honest, excellent customer service!
Great people geart Family
Everyone was very nice, friendly, and helpful
Good !!!!
Steven made the car buying process easy to understand, enjoyable, and we left with a brand new car with the payment we wanted!
Good quality
Great Vehicles and Great Service
Gets appointments made in a timely manner and provide good service
Great customer service
Everything! From the customer service to the quality of the vehicles. We are so very pleased!
Staff is sweet.
They always go above to get me in for service due to me having a difficult work schedule.
It quickness of service
Services are very thorough and products are good.
Excellent service. Paul did an excellent job taking care of my Stinger service.
Efficient and timely service
Paul the service advisor goes above and beyond.
I can drop off my car for service & come back to get it..I dont have to stay there. But the waiting area IS really nice. I love that I get a free car wash also!
Don’t take to long easy to get in and out but you better ask a week before your miles is up for a appointment
The customer service is always helpful and friendly. I like the safety features, modern technology and reliability.
Everything
Very nice workshop.