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Customer Testimonials
Customer Service
Friendly service
Very knowledgeable about the job, very courteous highly recommend plus the coffee was good đź‘Ť
Very friendly and was not high pressure, better experience than expected. Dale did a great job
Great service and customer service
I’ve been a KIA owner for 14 years. I have obviously had good luck out of the brand. I am pleased with the service I receive at Don Franklin KIA and the staff are always friendly. They schedule me quickly and complete my regular services as timely as possibly. When it’s time for another vehicle, I will choose another KIA more than likely.
Great and easy to deal with fantastic customer service
Friendly service
Kyle was super nice, helpful and very honest with us. We had a great experience and we are so happy with our new telluride! We would 10/10 recommend Kyle and Don Franklin to our friends and family!
It makes it very convenent to purchase a vehicle
Speedy service, great customer service!!!
Just good folks trying to do the right thing to help the customer.
Fast friendly service
Friendly and quick
Friendly people and fast service. Ease of scheduling appointments.
Prompt service and support. This is my second vehicle that I have bought from Don Franklin Kia.
My first vehicle purchase there was a 2021 Kia Rio and I truly liked the car. It was reliable and I had no major issues during the four years that I drove it. I recently purchased a 2025 K4. So far I like the way it drives and the gas mileage seems good. The main reason that I have chosen to stay with your company is because of the wonderful customer service and one particular salesman. He is awesome and deserves recognition for his hard work. Customer service and kindness goes a long way. Reputation is important so keep up the good work.
Arlie was great and such a pleasure to work with. He was knowledgeable and kept us laughing. Would highly recommend him to anyone looking for a new car!
Staff was very friendly and efficient.
Sales person did exactly add I asked. He listened, helped me pick out yr perfect car based on my preferences and got me in and out quickly.
Solid sales guy got what I was looking for
Vehicle love it meets all our needs
Good quality with good proce
Arlie sold me a hyandi accent. I am totally in love with it. It drives good and is comfortable. It has a littleore power than I expected. Arlie is an asset to your company. Give that young man a raise. He went above and beyond to get me in a car I could afford. I would recommend you as the only dealer I would recommend. If I need a new one I will come back to you.
Reliability
I’m glad you have vehicles that doesn’t have turbo, hybrid and cvt. Also love the warrenty.
The warranty n if anything goes wrong Stanley makes sure I’m taking care of great sale man
T hey have the most awesome service department..Don in service was the best.. hope I dont need their services anywhere soon but if I do I can feel confident of the best service possible.
very polite and patient
Friendly service, quality products and customer care.
Stan is always ready to help us with our needs and is always willing to listen to us and always tries to help us out with our needs in buying or trading vehicles. Stan always treats us with respect.