Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   February 4, 2026 — Rated 10 out of 10 by William Lanham Don Franklin Somerset KIA Service
What do you like about our products and services?

Don in the service dept was awesome. Took care of the problem with my Kia Telluride when no one else had been able to figure it out.
Report a concern   February 4, 2026 — Rated 9 out of 10 by B.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenience, professional staff.
Report a concern   February 4, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

New Chevy

Report a concern   February 3, 2026 — Rated 10 out of 10 by Bonnie Dunn Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my telluride.

Report a concern   February 3, 2026 — Rated 10 out of 10 by Anita Floyd Don Franklin Somerset KIA Service
What do you like about our products and services?

Al way checking on customers when they are there. If any problems, they will fix it.

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’ve always loved Kia and will continue to recommend them to everyone

Report a concern   February 3, 2026 — Rated 10 out of 10 by Brian Nichols Don Franklin Somerset KIA Service
What do you like about our products and services?

Best service I’ve ever had!!!
Report a concern   February 3, 2026 — Rated 10 out of 10 by B.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Thank you for getting to me as fast as you did also thank you for being so nice

Report a concern   February 2, 2026 — Rated 10 out of 10 by Jesse Crocker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Couldn't ask for better , everyone was great.
Report a concern   February 2, 2026 — Rated 10 out of 10 by Brittany Williams Don Franklin Somerset KIA Sales
What do you like about our products and services?

The staff were great to work with. They done a phenomenal job to work out a deal for me. I would recommend them!
Report a concern   January 31, 2026 — Rated 10 out of 10 by Justin Hensley Don Franklin Somerset KIA Service
What do you like about our products and services?

How nice everyone is and how speedy everyone works—even if you’re early expecting it to take longer, you’re out way sooner than you would think.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Will Branscum Don Franklin Somerset KIA Service
What do you like about our products and services?

Great Service!!
Report a concern   January 29, 2026 — Rated 10 out of 10 by Ashley Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome experience, nice people and I love my car!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great products and good services

Report a concern   January 29, 2026 — Rated 9 out of 10 by Kenneth Greer Don Franklin Somerset KIA Sales
What do you like about our products and services?

I talked with Cindy because Charles was not there anymore. But she was professional, courteous, and very knowledgeable about the vehicles on the lot

Report a concern   January 29, 2026 — Rated 10 out of 10 by Sheena Woodall Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick reliable service friendly staff answered all my questions
Report a concern   January 28, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have my 2nd Sportage and I love it. I drove the first one for 8 years and gave it to my husband to drive.

I bought a hybrid this time and I'm really happy with it.

When I come in for any kind of service the people are great!!
Report a concern   January 28, 2026 — Rated 10 out of 10 by Betty Crouch Don Franklin Somerset KIA Service
What do you like about our products and services?

Very prompt and friendly service.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Debbie Cook Don Franklin Somerset KIA Sales
What do you like about our products and services?

salesmen go above and beyond to help and keep going back to Don Franklin family
Report a concern   January 27, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professionalism of staff
Report a concern   January 27, 2026 — Rated 10 out of 10 by Donna Joseph Don Franklin Somerset KIA Sales
What do you like about our products and services?

10 year warranty

Report a concern   January 26, 2026 — Rated 10 out of 10 by Kista Upchurch Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian is the Beat!
Report a concern   January 26, 2026 — Rated 10 out of 10 by Darin Horton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan was very nice and helpful took time to help me find a truck

Report a concern   January 26, 2026 — Rated 10 out of 10 by Sam Quillen Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent sales reps , care for your needs, and quick to take care of any concerns. Very helpful

Report a concern   January 26, 2026 — Rated 9 out of 10 by Glorita Denson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan is always great he took great care of of us if your buying a car ask for him

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

The people were informative, personable, and friendly.

Report a concern   January 23, 2026 — Rated 10 out of 10 by K.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department is always nice and answer all of my questions! They don’t make me feel stupid for asking questions.

Report a concern   January 23, 2026 — Rated 10 out of 10 by Christian Hargis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was extremely professional, everyone was so nice and helped me get into what I wanted!
Report a concern   January 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast friendly service

Report a concern   January 21, 2026 — Rated 10 out of 10 by Devin Lowe Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very reliable


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