Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   October 10, 2025 — Rated 10 out of 10 by T.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and knowledgeable staff. Affordable and dependable vehicles

Report a concern   October 10, 2025 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly with concerns for the customer.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Ivana Mars Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and professional staff. My vehicle was done under the time allotted to fix it. And the waiting area is very warm environment.

Report a concern   October 9, 2025 — Rated 10 out of 10 by C.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Services are always timely and very efficient! Very friendly staff!

Report a concern   October 9, 2025 — Rated 10 out of 10 by D.Y. Don Franklin Somerset KIA Service
What do you like about our products and services?

Every thing

Report a concern   October 9, 2025 — Rated 10 out of 10 by Wendy Stewart Don Franklin Somerset KIA Service
What do you like about our products and services?

It was very professional and quick

Report a concern   October 9, 2025 — Rated 10 out of 10 by Howard Bartlett Don Franklin Somerset KIA Service
What do you like about our products and services?

Awesome customer service!!!!

Report a concern   October 9, 2025 — Rated 10 out of 10 by K.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

It’s all good, from the time you come in and to the time you leave, service is good and fast

Report a concern   October 9, 2025 — Rated 10 out of 10 by Andy Wilder Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   October 9, 2025 — Rated 10 out of 10 by Stephanie Hamm Don Franklin Somerset KIA Service
What do you like about our products and services?

The service! Both of Ty and Tyler always has a smile and are so kind and helpful!! Great customer service!

Report a concern   October 9, 2025 — Rated 10 out of 10 by Donna Baker Don Franklin Somerset KIA Service
What do you like about our products and services?

They were great

Report a concern   October 8, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the overalls friendlyness

Report a concern   October 8, 2025 — Rated 10 out of 10 by F.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

friendly service

Report a concern   October 8, 2025 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything. Staff is awesome!!

Report a concern   October 8, 2025 — Rated 10 out of 10 by M.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service

Report a concern   October 8, 2025 — Rated 10 out of 10 by Donna Barnes Don Franklin Somerset KIA Sales
What do you like about our products and services?

I experienced excellent service with Chris Staley and the financial service team at don franklin Kia of somerset and I would recommend anyone to them.

Report a concern   October 8, 2025 — Rated 10 out of 10 by Georgia Worley Don Franklin Somerset KIA Service
What do you like about our products and services?

I like that one person was assigned to my case and he followed me from start to finish. When I called about the vehicle he was the one who answered my questions and gave me updates.

Report a concern   October 8, 2025 — Rated 10 out of 10 by L.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

I had a bad sensor on my car. They give me a car to drive while they ordered my part, that, means a lot. Customer service is their top priority.

Report a concern   October 8, 2025 — Rated 10 out of 10 by Debra Huffman Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service and very nice and helpful staff

Report a concern   October 8, 2025 — Rated 10 out of 10 by G.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good product and the salesmen will do all they can to get you the car you like.

Report a concern   October 8, 2025 — Rated 10 out of 10 by B.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly job was done super fast great service

Report a concern   October 7, 2025 — Rated 10 out of 10 by D.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff, great selection of vehicles and make you feel like a priority and not just a number!

Report a concern   October 6, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The person who helped me, Brayden Record, was very helpful and knowledge.

Report a concern   October 6, 2025 — Rated 10 out of 10 by Samuel Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome communication & shared trust. I will be back to purchase another vehicle soon.

Report a concern   October 6, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and easy to get into

Report a concern   October 5, 2025 — Rated 10 out of 10 by Janice Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   October 4, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Salesman and selection

Report a concern   October 4, 2025 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great car and great service

Report a concern   October 4, 2025 — Rated 10 out of 10 by Michelle Gatchel Don Franklin Somerset KIA Service
What do you like about our products and services?

My kia is my baby it is an excellent vehicle and to get it serviced the staff is kind,caring and explain every thing that needed to be done and even washed it for me.Highly recommend kia vehicles to my fellow coworkers and friends.
Thank you to all of kia employees and staff for fast, reliable service.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Amy Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and easy


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