- Phone: (606) 679-1177
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Customer Testimonials
We had a very nice associate who worked with us to get me the car I needed and wanted. I love Kia vehicles and I'm very happy to have been able to get this one. Everyone I've talked with at Don Franklin has been very friendly and helpful.
Incredible customer service!
Ryan was very help. I will definitely come back.
The staff were super friendly, and the service was quick compared to other dealerships
Great sales
The staff at Don Franklin KIA is knowledgeable, friendly & great at sharing information regarding the service & cost. Also, they are super efficient & keep appointment times.
Ease of scheduling and getting service when needed
Quick response to service appt requests and knowledgeable service advisors. Decent prices for services done.
Service personnel are very professional and gets you out quickly.
Very good
Great service and staff really treat customers good
Friendly and helpful staff. The cars are reliable and nice
Very friendly service associates kept me updated on my vehicle repairs and got the job done in a timely manner
Tyler was very nice and helpful. He went over everything with me. They even washed my car
People very helpful and explains everything throughly.
Your employees are very friendly and knowledgeable. I like the fact they recommended tire rotation when I got my oil change!
Always check in with Cyndi to see what is new.
I like that my warranty. Covered my camera
I haven’t bought any products but my service has always been great
Great service every time!
Staff is really friendly.
Quick and friendly!
Good product and quick service
Fast friendly service with a smile. Very helpful also.
I have always had Great Service from the service department team at Kia in Somerset.
Love my Telluride and services but unfortunately won’t buy my next car from there because I put so many miles on my car I have to make several trips a year to get oil changed and maintenance done and I live in Danville, Ky. It’s very time consuming and inconvenient but overall I have really liked Don Franklin and my Kia!
Friendly service and quality product
I love Dani! I’ve been to her for two of my purchases now and I would recommend her to anyone. She’s super easy to deal with and not pushy at all and makes the process go super quick.
The service dept is very friendly and do a great job
Always reliable service department really makes sure there customers are taken care of anytime we call Ty at don franklin KIA he always get us in there he’s really great employee of the year for me

I came to get my oil changed. I was treated with friendship, always courteously.. the products do not cause me trouble, I appreciate them.. It is the people working there that make the business profitable.. That’s why I keep coming back.. 😊❤️