Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   September 18, 2026 — Rated 10 out of 10 by Betty Woodrum Don Franklin Somerset KIA Service
What do you like about our products and services?

I came to get my oil changed. I was treated with friendship, always courteously.. the products do not cause me trouble, I appreciate them.. It is the people working there that make the business profitable.. That’s why I keep coming back.. 😊❤️

Report a concern   September 18, 2026 — Rated 10 out of 10 by Anna Spradlin Don Franklin Somerset KIA Service
What do you like about our products and services?

We had a very nice associate who worked with us to get me the car I needed and wanted. I love Kia vehicles and I'm very happy to have been able to get this one. Everyone I've talked with at Don Franklin has been very friendly and helpful.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Brianna Jones Don Franklin Somerset KIA Service
What do you like about our products and services?

Incredible customer service!

Report a concern   September 17, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Ryan was very help. I will definitely come back.

Report a concern   September 17, 2026 — Rated 9 out of 10 by B.B.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff were super friendly, and the service was quick compared to other dealerships

Report a concern   September 17, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great sales

Report a concern   September 17, 2026 — Rated 10 out of 10 by Alexis Kays Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff at Don Franklin KIA is knowledgeable, friendly & great at sharing information regarding the service & cost. Also, they are super efficient & keep appointment times.

Report a concern   September 17, 2026 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ease of scheduling and getting service when needed

Report a concern   September 17, 2026 — Rated 10 out of 10 by Martha Jones Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick response to service appt requests and knowledgeable service advisors. Decent prices for services done.

Report a concern   September 17, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service personnel are very professional and gets you out quickly.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Gladys Mcguire Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good

Report a concern   September 17, 2026 — Rated 10 out of 10 by Amanda Huddleston Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service and staff really treat customers good

Report a concern   September 17, 2026 — Rated 10 out of 10 by Sherry Hall Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and helpful staff. The cars are reliable and nice

Report a concern   September 17, 2026 — Rated 10 out of 10 by Charles Brown Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly service associates kept me updated on my vehicle repairs and got the job done in a timely manner

Report a concern   September 16, 2026 — Rated 10 out of 10 by Heather Bollman Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler was very nice and helpful. He went over everything with me. They even washed my car

Report a concern   September 15, 2026 — Rated 10 out of 10 by G.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

People very helpful and explains everything throughly.

Report a concern   September 12, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your employees are very friendly and knowledgeable. I like the fact they recommended tire rotation when I got my oil change!

Always check in with Cyndi to see what is new.

Report a concern   September 11, 2026 — Rated 10 out of 10 by K.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like that my warranty. Covered my camera

Report a concern   September 11, 2026 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

I haven’t bought any products but my service has always been great

Report a concern   September 11, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service every time!

Report a concern   September 11, 2026 — Rated 10 out of 10 by Teddie Wilson Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is really friendly.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Leslie Bates Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and friendly!

Report a concern   September 11, 2026 — Rated 10 out of 10 by Mary Lewis Don Franklin Somerset KIA Service
What do you like about our products and services?

Good product and quick service

Report a concern   September 11, 2026 — Rated 10 out of 10 by Kimberly Riley Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly service with a smile. Very helpful also.

Report a concern   September 9, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have always had Great Service from the service department team at Kia in Somerset.

Report a concern   September 9, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my Telluride and services but unfortunately won’t buy my next car from there because I put so many miles on my car I have to make several trips a year to get oil changed and maintenance done and I live in Danville, Ky. It’s very time consuming and inconvenient but overall I have really liked Don Franklin and my Kia!

Report a concern   September 9, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service and quality product

Report a concern   September 9, 2026 — Rated 10 out of 10 by R.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

I love Dani! I’ve been to her for two of my purchases now and I would recommend her to anyone. She’s super easy to deal with and not pushy at all and makes the process go super quick.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Paul Reams Don Franklin Somerset KIA Service
What do you like about our products and services?

The service dept is very friendly and do a great job

Report a concern   September 9, 2026 — Rated 10 out of 10 by Landis Nelson Don Franklin Somerset KIA Service
What do you like about our products and services?

Always reliable service department really makes sure there customers are taken care of anytime we call Ty at don franklin KIA he always get us in there he’s really great employee of the year for me


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