Customer Testimonials

Service personnel is very helpful and nice. We have owned several KIA's and would buy another one.

Enjoying the KIA ,

Anytime I needed a repair or checked out you all have went above and beyond and taken care and making sure my vehicle was up to date and made sure everything was running good if there was a reason for you all to keep it for an extended period of time you always gave me a loaner vehicle and kept me updated on the status of the vehicle

Really nice & helpful & I love my car

I have only owned kia in past few years, the quality is excellent. Services are quickly and in a timely manner

The people were great. Eury easy to deal with and got me a deal I was completely comfortable with.

It was easy to schedule online, it was quick to drop off the vehicle, and then pick up was flawless.

Was able to get in pretty quick and the staff are always friendly

Sale rep Joseph Covey listened to everything we ask for in an auto, price range etc. He was very helpful and knowledgeable. He and the finance manager made everything pleasant and didn’t give us the run around. Very transparent no hidden surprises. Absolutely the best to work with.

Customer service in the service dept

Very highly satisfied!!! Services was great mr Collins was amazing and done everything he could to get us approved most definitely 10 out of 10!!!!!

We really like Kia vehicles and Stan Simcox at Don Franklin KIA in Somerset Ky is the best to buy a new KIA from. Stan goes above and beyond to make sure you are happy and you get the vehicle that you like and want.

Very nice and helpful thank you

Love my Kia and staff is very helpful

I love it, the product excellent. The service outstanding. I love the way They work with you to get you what you need.

The product is excellent and the service is friendly in excellent

They get in if I have any problems and questions about anything. It takes a little while to get things done but not all the time. And you drop off the vehicle sometimes they don’t call back you all way have get ahold of somebody

Appreciate the service attendants

Excellent service and negotiations. Staff was friendly and gave all the time necessary to deal with any issues or requests with out any rush

So far good feedback from folks that have one

The lady that helped me was amazing. Have had great service anytime I have been there

I love it everyone there does what they can to help you in anyway they can they are realy caring and they do what they can to help you if they don't know how to help they find some one that can

Friendly and doesn’t take great deal of time to do what needs doing.

Everyone is very nice and professional. Place is kept spotless.

Quick service and friendly staff.

Good car with a very friendly business

I love everything

Super fast and not a hassle like I thought it would be! They worked with me even with not so great credit and I love my car!

Exceptional service with a smile

Love my Kia Sportage. Great service & people who works at Somerset. Thank all of you for being so nice. First name removed