- Phone: (606) 679-1177
- Visit Website
Customer Testimonials
Need a bigger waiting area
Professional service in a timely manner. The guys who helped me was Danis and Tyler and they were great. I’ve purchased 2 Kia from Don Franklin in the last 6 months, and love them so far! They advertise treating folks like family, and that’s a very true statement!
Got me in and out quick
We really appreciate the top-notch customer service we received. They always go out of their way to make every experience, a good one. There's a reason we continue to deal with Don Franklin.
Products are higher but great service
Everything I love Kia’s
Got car i liked and in my price range even though mix up that got me down to somerset. I hope car as good as told. I'm 81 and needed a car I can trust.
Chris Staley was very nice and answered all my questions at the time of sale. I WOULD RECOMMEND HIM.
Everything went smoothly except after sale completed has to wait 1 hour for car. I THINK detailing department was overwhelmed.
Will be back for care of my car.
Josh was absolutely amazing ! So helpful and honest about what we could get he was just great
I love the service and my Kia
I like Kia brand I’ve been with Kia for awhile. Good service from Stanley Simcox
The wide selection and the service the team made to find a vehicle that fit my budget.
Quick, easy, and very friendly staff.
Courteous staff, good-quality work, ready when they say, etc.
Josh was wonderful with helping us find the right car for us and waited with us the whole time to get all the paperwork done. He was very friendly compared to some people and other places we went.
It was a really easy experience to buy a car. Colin was our salesperson and was very good.
KIA vehicles are very good quality and Don Franklin KIA offers very good service.
Fast
Ty is always very nice when I bring my car in to have it serviced. He is always ready to answer any questions and be of assistance in any way he can. Keep up the good work.
It's easy to set up an appointment
My Service took some time but it made me more confident that the issues were investigated thoroughly. Staff was very attentive if I had questions they tried their best to answer them for me or find an answer if they weren’t sure.
Everyone is always friendly. They trying their best to help everyone no matter the situation.
Great customer service brandon record is amazing 5 stars
They beleave in getting you the car you like at a price you can make work
Enjoyed it
So proffesanal and kind
Ok
Paul in Service is awesome. His communication is great and the service is prompt.
You have friendly staff. The is very helpful, but let’s you make your own decision.
Friendly service and good job keeping my Kia running good . .
I didn't know that I would qualify even for a car. But both gentlemen did all they could and found me an Kia Sportage. The service department then cleaned my car up so I could take it home and then serviced it above and beyond moreyhan I expected.