Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   September 26, 2025 — Rated 10 out of 10 by Daniel Cockerham Don Franklin Somerset KIA Service
What do you like about our products and services?

great service
Report a concern   September 26, 2025 — Rated 10 out of 10 by Kristie Rose Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan tried super hard and did everything possible to get us a vehicle even though it was a complicated situation

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Josh Tucker was awesome. I’d offer 2 years of oil changes on new vehicles instead of 1 oil change

Report a concern   September 25, 2025 — Rated 10 out of 10 by Brent Thurman Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great cars and a courteous, knowledgeable and professional sales person. The whole buying experience was great and we’re very happy with the Telluride.
Report a concern   September 25, 2025 — Rated 10 out of 10 by M.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast
Report a concern   September 25, 2025 — Rated 10 out of 10 by P.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly staff
Report a concern   September 24, 2025 — Rated 10 out of 10 by Stacey Troxtel Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good,service and friendly

Report a concern   September 24, 2025 — Rated 9 out of 10 by B.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

My last 3 vehicles were Kia vehicles
Report a concern   September 24, 2025 — Rated 10 out of 10 by Janet Fentress Don Franklin Somerset KIA Service
What do you like about our products and services?

Ty has always been very nice and kind and ready to help me and I can’t thank him
Report a concern   September 24, 2025 — Rated 10 out of 10 by K.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department is usually on schedule and very good about keeping me informed of the progress of my service.
Report a concern   September 24, 2025 — Rated 10 out of 10 by Maudie Preston Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good product and good service
Report a concern   September 24, 2025 — Rated 10 out of 10 by Martha Jones Don Franklin Somerset KIA Service
What do you like about our products and services?

The service technician at the desk that helped me was named Don and even though I walked in without any appointment, he was extremely helpful and got me in and out quickly….and was able to fix my tire issue. He was great!
Report a concern   September 24, 2025 — Rated 10 out of 10 by Karla Vanhooser Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service!
Report a concern   September 24, 2025 — Rated 10 out of 10 by Bonnie Russell Don Franklin Somerset KIA Service
What do you like about our products and services?

Somerset is wonderful!

Report a concern   September 24, 2025 — Rated 10 out of 10 by C.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Proces
Report a concern   September 23, 2025 — Rated 10 out of 10 by R.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service, expectations met, under promised, and over delivered. Great to work with happy with the results. What more can I say?
Report a concern   September 23, 2025 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

My new car
Report a concern   September 23, 2025 — Rated 10 out of 10 by Lisa Coomer Don Franklin Somerset KIA Service
What do you like about our products and services?

Good customer service.

Report a concern   September 23, 2025 — Rated 10 out of 10 by L.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service and friendly

Report a concern   September 23, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff is always super friendly, and the car is always left cleaner than when I dropped it off. Tyler is also super friendly. The convenience is nice for a quick drop off and pick up.
Report a concern   September 23, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

It's actually the great customer service

Report a concern   September 23, 2025 — Rated 9 out of 10 by M.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service

Report a concern   September 23, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reliable and great customer service.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Morgan Green Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service!

Report a concern   September 22, 2025 — Rated 10 out of 10 by B.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   September 22, 2025 — Rated 10 out of 10 by Karl Todd Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything about the car is excellent still learning how to work it. But I appreciate y’all’s business and your help to succeed in purchasing a brand new 2025 Kia Sportage.
Report a concern   September 21, 2025 — Rated 10 out of 10 by Niki Junker Don Franklin Somerset KIA Sales
What do you like about our products and services?

The ease of purchase and the ease of service when u need to make an appointment.

Report a concern   September 20, 2025 — Rated 9 out of 10 by Norman Lowe Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the cars but without a CD player
I would never buy one.
Report a concern   September 20, 2025 — Rated 10 out of 10 by Marilyn Cox Don Franklin Somerset KIA Service
What do you like about our products and services?

Courtesy no pressure from salesman try to help me with good deal

Report a concern   September 20, 2025 — Rated 10 out of 10 by Faith Spires Don Franklin Somerset KIA Sales
What do you like about our products and services?

Ryan Sutherland walked me through getting the car and then showed me how everything worked. He took his time and did a great job. He also told me that if I had any questions to feel free to call him or come by and he would help me figure out anything I had questions with.

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