Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   March 5, 2026 — Rated 10 out of 10 by Barbara Sanchez Don Franklin Somerset KIA Sales
What do you like about our products and services?

The vehicle that Brandon help me choose is more of a nice car than I had dreamed of. So very satisfied with the service this young man gave to me and my husband. I would definitely be back. Wish I dealt with this dealership long before the last 2 vehicles I’ve purchased. Thank you all!

Report a concern   March 4, 2026 — Rated 9 out of 10 by Blaton Justice Don Franklin Somerset KIA Service
What do you like about our products and services?

I brought my 2024 k5 gut line kia in for 2 recall fixes and service. I was treated well,, the time there was not excessive. My only issue was that the part(s) to fix one recall was not available and had to be ordered,, so I have to go back again.

Report a concern   March 4, 2026 — Rated 10 out of 10 by Amanda Russell Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service. Great to deal with

Report a concern   March 3, 2026 — Rated 10 out of 10 by Debra Powers Don Franklin Somerset KIA Sales
What do you like about our products and services?

You have the best salespeople, Cindi Duncan and the best finance guy Todd Cockerham. All I do is give them a call or text tell them what I am looking for, and they get it to the lot for me to look at and almost 100% of the time I buy it.

They always work with me on pricing or whatever I need or ask for. I think I own part of Don Franklin by now I have bought so many vehicles from them.
I should get number 1 overall best buyer!!

Report a concern   March 3, 2026 — Rated 9 out of 10 by Daniel Anderson Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick turnaround for maintenance

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly helpful sales people, not pushy.

Report a concern   March 2, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my new Kia sportage. Ron showed great customer service and was very helpful.

Report a concern   March 2, 2026 — Rated 10 out of 10 by D.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything was great

Report a concern   March 2, 2026 — Rated 10 out of 10 by Courtney Fisher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Super friendly!

Report a concern   March 2, 2026 — Rated 10 out of 10 by Cynthia Black Don Franklin Somerset KIA Service
What do you like about our products and services?

The service, the kindness of the employees, treating me like a person and not just a sale. Went out of his way to help me get a car I could afford and absolutely love . Stanley Simcox went to bat for me and I'm very thankful.

Report a concern   March 2, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always nice. And the waiting area is always clean.

Report a concern   March 2, 2026 — Rated 9 out of 10 by Joshua Cunigan Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good customer service

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Warranty, Price, technology, fuel efficiency.

Report a concern   February 28, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Giveaways

Report a concern   February 28, 2026 — Rated 10 out of 10 by L.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was great.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Joseph May Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia is the best! Ryan was a great floor salesman!

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anita Roy Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and letting me know what I need and no pressures! Love using your services even if it is a little other than other places and live the car wash.

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Harley worked hard to get us the best deal!!

Report a concern   February 28, 2026 — Rated 10 out of 10 by B.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I worked with Ryan Sutherland and he was top notch! Made the process very easy!

Report a concern   February 28, 2026 — Rated 10 out of 10 by Beverly Thornsberry Don Franklin Somerset KIA Sales
What do you like about our products and services?

This is the 3rd Kia I have purchased. Needless to say I have always had good luck with them. The salesperson that I worked with was amazing and very helpful.

Report a concern   February 28, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and reasonable prices and does the job at a reasonable time

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The communication and service was excellent. Thank you.

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service.

Report a concern   February 27, 2026 — Rated 10 out of 10 by G.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Appointment handled very quickly. Polite. Front emblem attached at no cost. I provided emblem.
Car washed.

Report a concern   February 27, 2026 — Rated 10 out of 10 by A.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great and fast service

Report a concern   February 26, 2026 — Rated 10 out of 10 by Jeannie Ball Don Franklin Somerset KIA Service
What do you like about our products and services?

The service questions I had was explained in detail.
JBall

Report a concern   February 26, 2026 — Rated 10 out of 10 by Ruby Hurd Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly associates. Very helpful. Brian n very well knowledge in what he does.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Lisa Maples Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was quick and easy. Ty was great!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Terrie Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

We have had good sales service and good maintenance service. We have purchased two vehicles in the last three years and recommended to two others, who also purchased.

Report a concern   February 26, 2026 — Rated 9 out of 10 by C.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the car they got me into and they worked very hard to get my payments within the range I wanted. They were able to get me into something nice without a great credit score.


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