Customer Testimonials

It was a very easy process to purchase my new car. The staff was very friendly and I didn’t feel any pressure to buy.

Friendly

Friendly staff and work is done in a timely manner.

The help I received n was not pushed into buying a vehicle that I didn't want Mr Watson explained the car to me in detail hewas very helpful n niceI would recommend this dealership to anyone

Hassle free everytime. Parts guys are awesome.

Fast and good service.

I love my Kia and every time my car is serviced they explain all that they are doing. The service department is great!

It was a pleasure to work with Brian Abner on purchasing our vehicle!!

WE ALWAYS PURCHASE OUR VEHICLES FROM STAN

Great service, good hospitality to my wife. Didn't have to wait for hours. Schedule time went as scheduled.

I enjoy the newer look and nicer rims

Polite

Stanley was very patient and courteous to his customers. He got me into a 2017 Dodge Durango GT which I love and I always wanted to Durango and gave me a fair price on my trade in to go towards the purchase of this Dodge Durango.
Thank you Don Franklin
Tammy Wright
Versailles, ky

Had my car serviced yesterday and I was out in 50 minutes. The young man that waited on my at the service desk was super nice too! Thanks.

Great customer service

The dealership did a good job working with us. Very professional.

%100 I will buy from again

A great person to buy a car from

Service is always great. They listen to my concerns. Car is great.

Max Watson was wonderful to work with. No pressure.
Plenty of vehicles in stock to choose from.

Maintenance team is very thorough with their work, also taking time to explain what they found during their inspections. Knowledge, friendly and customer service is great.

Willingness to help.

Max Watson was amazing he helped me and my wife get out of my veloster for a more family related vehicle by far a outstanding sales person and freind

Friendly staff and don't try to sell you anything you don't want

All employees are very nice and professional. And very knowledgeable. The work they do on your vehicle is excellent! I would definitely recommend Don Franklin Auto.

The customer service was amazing!! Isaac definitely did a great job. He was also super patient when I was trying to make a decision, Would literally recommend him to anyone!

Super friendly staff. Came in for oil change and I also got a complementary car wash. I noticed my vehicle seemed to be using some oil. Told the service department about it. They said it was an over a quart low. Setup to have an oil consumption test done. The staff here has always been honest and that’s why I trust them with service on my vehicle. The young lady at the service fest, I think Ashley, was very nice and helpful. The sales team is friendly too. When I get in the market to buy another vehicle. I plan to purchase it from this Don Franklin Somerset Kia. I always receive a follow up call about my service, I think the name is Dee Dee. She is super friendly and always wants to ensure I have the best experience. Keep doing what you all are doing.

The service department has alway treated me with the most important. And made sure that our vehicle was in top running shape when we picked it up. We trust the employees to do us right.

I got in at my appointment time, the staff were nice and helpful, no pushy salesmen attitudes, price was awesome, and the service took less time they expected!

Service was very quick. Everyone is very friendly and helpful