Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   November 14, 2023 — Rated 10 out of 10 by Tarrah Garcia Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great quality, great products, huge variety
Report a concern   November 14, 2023 — Rated 10 out of 10 by D.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was very straightforward and our salesman answered questions well

Report a concern   November 13, 2023 — Rated 10 out of 10 by William McPheron Don Franklin Somerset KIA Sales
What do you like about our products and services?

My credit didn't pan out were we didn't have a down payment.but the sales person went up and beond to help me grate guy and yes 10 telling everyone to go there and get there next dream car

Report a concern   November 13, 2023 — Rated 10 out of 10 by Heather Hensley Don Franklin Somerset KIA Sales
What do you like about our products and services?

My sales person Devon Batista was amazing couldn't ask for a better experience.Definatly recommend don Franklin,from the time I walked in the door until I left I was completely satisfied

Report a concern   November 12, 2023 — Rated 10 out of 10 by T.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I go to Kia location in Somerset for oil changes and service. They are courteous and friendly.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Steven Goins Don Franklin Somerset KIA Service
What do you like about our products and services?

Products seem great , friendly staff, and quick service

Report a concern   November 12, 2023 — Rated 10 out of 10 by Jasmine Barnett Don Franklin Somerset KIA Service
What do you like about our products and services?

They’re reliable and close.
Report a concern   November 11, 2023 — Rated 10 out of 10 by Teresa Troxell Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   November 11, 2023 — Rated 10 out of 10 by L.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Employees are very nice and service was very fast.
Report a concern   November 10, 2023 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

The people are super helpful and kind and they were fast to get me back on the road
Report a concern   November 10, 2023 — Rated 10 out of 10 by Amber Clevinger Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler at somerset Kia had excellent customer service and delivered my car back quickly with a fantastic job making me aware of everything he checked on my car and all that he did. I’d recommend him anyday!

Report a concern   November 9, 2023 — Rated 10 out of 10 by John Hornback Don Franklin Somerset KIA Service
What do you like about our products and services?

Chad was awesome he explained the process and what they did. Chad was A#1
Report a concern   November 9, 2023 — Rated 10 out of 10 by Homer Davis Don Franklin Somerset KIA Service
What do you like about our products and services?

Service

Report a concern   November 9, 2023 — Rated 10 out of 10 by S.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranties.
Report a concern   November 9, 2023 — Rated 10 out of 10 by Pauline Wiley Don Franklin Somerset KIA Service
What do you like about our products and services?

Timely fashion and professionalism

Report a concern   November 9, 2023 — Rated 10 out of 10 by D.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Don Fanklin Auto is great!
Specifically Michelle Alcorn was so helpful and kind. She makes the car buying process easy!

Report a concern   November 9, 2023 — Rated 10 out of 10 by Angela Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Max Watson was the best car salesman!
Report a concern   November 9, 2023 — Rated 10 out of 10 by Mona Curry Don Franklin Somerset KIA Service
What do you like about our products and services?

Have already been recommending Franklin kia.
Report a concern   November 8, 2023 — Rated 10 out of 10 by H.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had a great experience

Report a concern   November 7, 2023 — Rated 10 out of 10 by H.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Ryan was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.
Report a concern   November 7, 2023 — Rated 10 out of 10 by Dennis Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love that Paul Kendall listened to our needs and matched us with our perfect car.

Report a concern   November 7, 2023 — Rated 10 out of 10 by B.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to deal with.

Report a concern   November 7, 2023 — Rated 10 out of 10 by L.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love that they treat you as if you are apart of the family!
Report a concern   November 7, 2023 — Rated 10 out of 10 by R.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love the car and Stan was awesome!

Report a concern   November 4, 2023 — Rated 10 out of 10 by L.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

I rarely have the opportunity to be able to make an appointment because of my job and they always work me in
Report a concern   November 4, 2023 — Rated 9 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Do a very good job
Report a concern   November 4, 2023 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service dept is
Report a concern   November 4, 2023 — Rated 10 out of 10 by Desirae Harper Don Franklin Somerset KIA Service
What do you like about our products and services?

We love how much cheaper our oil changes have been with you all unlike Kia on Callahan Drive in Knoxville. We were paying double the price for the same service.

Report a concern   November 4, 2023 — Rated 10 out of 10 by A.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

You are friendly and really good people and you will help people

Report a concern   November 3, 2023 — Rated 10 out of 10 by C.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent customer service and the communication is great.


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