Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   March 10, 2026 — Rated 10 out of 10 by Raymond Fleming Don Franklin Somerset KIA Service
What do you like about our products and services?

Always willing to help with your needs in both sales and service.
Report a concern   March 10, 2026 — Rated 10 out of 10 by Robert Wesley Don Franklin Somerset KIA Service
What do you like about our products and services?

Your man max watson is the best

Report a concern   March 10, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service
Report a concern   March 10, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Clear communication, timely repairs, and friendly staff,
Report a concern   March 9, 2026 — Rated 10 out of 10 by Tammy Bowling Don Franklin Somerset KIA Sales
What do you like about our products and services?

Andrew was amazing and im thankful for the great service and the help he gave in getting me a car thank you

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very professional.
Report a concern   March 9, 2026 — Rated 10 out of 10 by V.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every one was really nice and helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by Darris Woolum Don Franklin Somerset KIA Service
What do you like about our products and services?

Amazing customer service!
Report a concern   March 9, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our sales rep.treated us very good he didnt judge us like most car lot does.it was quick and easy for approval and paper signed
Report a concern   March 9, 2026 — Rated 10 out of 10 by Jayda Hamilton Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was a super easy and quick process, and the salesman, Bryson, was extremely helpful.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Kimberly Heady Don Franklin Somerset KIA Sales
What do you like about our products and services?

I travel 2 hours from my home to do business at the Somerset dealership. Brian Nichols is the best salesman ever. Everyone there is so friendly. I have
Report a concern   March 9, 2026 — Rated 9 out of 10 by J.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule and service is done in a timely manner.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Courtney Hoskins Don Franklin Somerset KIA Service
What do you like about our products and services?

I love how friendly everyone is! Even if there's a wait time, everyone is great and the environment is comfortable.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Addison Horton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is always honest and willing to help us find the perfect vehicle for us.

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly

Report a concern   March 6, 2026 — Rated 10 out of 10 by Emily Combs Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service, friendly staff!

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great product excellent service
Report a concern   March 6, 2026 — Rated 10 out of 10 by Regina Henderson Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality and great service department
Tyler is always great polite and helpful

Report a concern   March 6, 2026 — Rated 10 out of 10 by Jean Warren Don Franklin Somerset KIA Service
What do you like about our products and services?

The guys there are always friendly and helpful.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Jeffrey Graham Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly customer service and RESPECT

Report a concern   March 5, 2026 — Rated 10 out of 10 by Amanda Gooch Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is friendly, I am always informed of everything going on while I wait!
Report a concern   March 5, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service staff was excellent. Very kind and attentive. They got me in and out in a timely manner and I will definitely come back!
Report a concern   March 5, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The technicians check everything out and make sure it's done correctly. They are very helpful and kind.
Report a concern   March 5, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very helpful!
Report a concern   March 5, 2026 — Rated 10 out of 10 by Laretta Pierce Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, kind, courteous, prices are reasonable.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Jason Purcell Don Franklin Somerset KIA Service
What do you like about our products and services?

Quickness, and accuracy in the service.
Report a concern   March 5, 2026 — Rated 10 out of 10 by P.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Just the overall customer service and easy way to purchase a vehicle. Also the service after the sale regarding the maintenance of the vehicle at each Don Franklin dealership.
Report a concern   March 5, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

We think Kia is the best! We have had 3 and we have loved them all! Anytime we have had trouble your employees have been helpful and friendly!

Report a concern   March 5, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don, in service, done an excellent job! I would definitely recommend.
Report a concern   March 5, 2026 — Rated 10 out of 10 by Barbara Sanchez Don Franklin Somerset KIA Sales
What do you like about our products and services?

The vehicle that Brandon help me choose is more of a nice car than I had dreamed of. So very satisfied with the service this young man gave to me and my husband. I would definitely be back. Wish I dealt with this dealership long before the last 2 vehicles I’ve purchased. Thank you all!

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