- Phone: (606) 679-1177
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Customer Testimonials
The staff is always super friendly, and the car is always left cleaner than when I dropped it off. Tyler is also super friendly. The convenience is nice for a quick drop off and pick up.
It's actually the great customer service
Quick service
Reliable and great customer service.
Great service!
Great service
Everything about the car is excellent still learning how to work it. But I appreciate y’all’s business and your help to succeed in purchasing a brand new 2025 Kia Sportage.
The ease of purchase and the ease of service when u need to make an appointment.
I like the cars but without a CD player
I would never buy one.
Courtesy no pressure from salesman try to help me with good deal
Ryan Sutherland walked me through getting the car and then showed me how everything worked. He took his time and did a great job. He also told me that if I had any questions to feel free to call him or come by and he would help me figure out anything I had questions with.
Everyone is very friendly. They are also very efficient!
Explain things well and friendly service people.
Great service department. It was my first time there and the department was well staffed and professional.
Very nice and reasonable payments for cars
Great products and even greater service
I love the service first of all, great people ready to help in anyway, then the quality of the vehicle, I bought a lot of vehicles over the years and this is the best dealership ive dealt with.
Your staff is very helpful and courteous ! Exceeded. all my expectations ! Thank you
Friendly staff great vehicles always helpful
The friendly salesman! Very helpful.
Great friendly service.
The friendly service and willingness to listen to our needs was top notch. Everything was handled with a smile and excellent customer care.
Very friendly and personable. I felt important. Tyler was very friendly and escorted me to the lobby and back to my car. They did my oil change and washed my car as well. I also saw Cindy who sold me my car. She remembered me and asked about a problem I had had when I first bought my car. They seem to really care about their customers and it's very refreshing in a world that lacks customer service. I would recommend Don Franklin to everyone.
Ease of scheduling and communication. I had several different services that needed to be completed and they were able to get everything taken care of within a timely manner.
Courtesy and thoroughness.
You’re quick and precise, very informative. Very polite.
Friendly staff
👍
Short wait time
Quick service and friendly