Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Services are very thorough and products are good.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service. Paul did an excellent job taking care of my Stinger service.
Report a concern   June 18, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Efficient and timely service
Report a concern   June 18, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Paul the service advisor goes above and beyond.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

I can drop off my car for service & come back to get it..I dont have to stay there. But the waiting area IS really nice. I love that I get a free car wash also!
Report a concern   June 18, 2026 — Rated 9 out of 10 by Shawn Gentry Don Franklin Somerset KIA Service
What do you like about our products and services?

Don’t take to long easy to get in and out but you better ask a week before your miles is up for a appointment

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The customer service is always helpful and friendly. I like the safety features, modern technology and reliability.

Report a concern   June 17, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   June 17, 2026 — Rated 10 out of 10 by Stephanie Cramer Don Franklin Somerset KIA Service
What do you like about our products and services?

Dyllan went out of his way to make sure we were taken care of and got the right car loans.
Report a concern   June 16, 2026 — Rated 10 out of 10 by Jessie Bingham Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every one was wonderful and made the whole experience a awesome one especially Steve Cissell

Report a concern   June 16, 2026 — Rated 10 out of 10 by Michelle Gatchel Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my kia .I tell anyone looking for a good car about kia and their associates and the speedy services.I recommend kia highly for the vehicles that I have bought from them and will continue to buy more

Report a concern   June 16, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service is fantastic!! No waiting for hours, immediately as you pull into the dealership, someone is right talking to you!!

Report a concern   June 13, 2026 — Rated 9 out of 10 by Sharon Braden Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff are helpful and friendly.
Report a concern   June 12, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and helpful. Service was done pretty quick
Report a concern   June 11, 2026 — Rated 10 out of 10 by Deborah Miracle Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service was excellent. Willingness to go the extra mile and work with us to make sure a vehicle was purchased was pretty amazing.
Report a concern   June 11, 2026 — Rated 10 out of 10 by Allan Crain Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department is the best ever. Prompt professional service in a clean environment. Everyone is friendly
Report a concern   June 10, 2026 — Rated 10 out of 10 by Paul Graham Don Franklin Somerset KIA Service
What do you like about our products and services?

You do good work, scheduling is convenient, and service is done on time. Thanks!
Report a concern   June 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don was a great help!
Report a concern   June 10, 2026 — Rated 9 out of 10 by Jackie Randolph Don Franklin Somerset KIA Service
What do you like about our products and services?

The worker was very friendly, and He answered my questions about the recalls. This is the first time I ever used Don Franklin so can't say much.
Report a concern   June 10, 2026 — Rated 10 out of 10 by Jane Saylor Don Franklin Somerset KIA Service
What do you like about our products and services?

I have no problem getting service done
Report a concern   June 10, 2026 — Rated 10 out of 10 by H.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Got me in the car we wanted! Great sales guy and sales team!
Report a concern   June 10, 2026 — Rated 10 out of 10 by Stephanie Broyles Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every thing

Report a concern   June 10, 2026 — Rated 10 out of 10 by F.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service from the salesman we worked with.

Report a concern   June 10, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Attention to detail
Report a concern   June 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Just like them
Report a concern   June 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No certain one just like all of them
Report a concern   June 6, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly up dates
Report a concern   June 6, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Happy with purchase & services.

Report a concern   June 6, 2026 — Rated 10 out of 10 by S.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Cost effective and knowledgeable friendly staff
Report a concern   June 5, 2026 — Rated 10 out of 10 by Eustatia Johnson Don Franklin Somerset KIA Service
What do you like about our products and services?

This was my first service I loved it the wait was shorter the employee was great

Privacy Policy