Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   May 23, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Troy Stinson Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service

Report a concern   May 23, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Sales people aren’t overly pushy. Service dept is very efficient, polite.

Report a concern   May 23, 2026 — Rated 10 out of 10 by E.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great warranty, friendly associates

Report a concern   May 22, 2026 — Rated 10 out of 10 by Amanda Gooch Don Franklin Somerset KIA Service
What do you like about our products and services?

The service from the employees is great!!

Report a concern   May 22, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ease of getting an appointment. The service reps are very informative on what is going on with your car & they communicate that to you.

Report a concern   May 22, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service and staff are wonderful.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Jimmy Craft Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service. Sales person and technician were very accommodating.

Report a concern   May 21, 2026 — Rated 10 out of 10 by Joseph Walls Don Franklin Somerset KIA Sales
What do you like about our products and services?

Reliable products with awesome customer service.

Report a concern   May 21, 2026 — Rated 10 out of 10 by Henry Denny Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my kia n when my car gets serviced the staff is all so friendly

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly service, Good value

Report a concern   May 20, 2026 — Rated 10 out of 10 by Linda Bryant Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly capable service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Katherine Richardson Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman was very courteous and informative about the vehicle.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Chesty Strunk Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service and very informative.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Chelsea Cornn Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick to find a resolution, very understanding, and the vehicles keep getting nicer.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always treated very nice

Report a concern   May 20, 2026 — Rated 10 out of 10 by Karla Vanhooser Don Franklin Somerset KIA Service
What do you like about our products and services?

Superb customer service! So friendly and helpful!

Report a concern   May 20, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

You all meet the demands of the customers. Quick, honesty and deliver results!!

Report a concern   May 20, 2026 — Rated 9 out of 10 by Austin Siler Don Franklin Somerset KIA Sales
What do you like about our products and services?

Steven was helpful and nice car

Report a concern   May 20, 2026 — Rated 10 out of 10 by Elizabeth Elam Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything oil changes are fast and very reasonably priced. Buying a new car is always a pleasure when working with Max Watson!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by W.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service dept is well managed by Don. He actually listens to you and solves your problems.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Harris Brewer Don Franklin Somerset KIA Sales
What do you like about our products and services?

They bent over backwards to make a deal and I appreciate their willingness to get it done.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Patrice Martin Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly and have a comfortable waiting area.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Lisa Brewer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything is excellent. Never had any issues. Great staff. Maxwell Watson is the best.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional

Report a concern   May 16, 2026 — Rated 10 out of 10 by Camelle Bell Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the people in service !!!

Report a concern   May 16, 2026 — Rated 10 out of 10 by Roy Johnson Don Franklin Somerset KIA Service
What do you like about our products and services?

The gentleman at the counter took extra steps with see what was wrong with my heated seat button. He went out of his way to make sure that I was taken care of.

Report a concern   May 16, 2026 — Rated 10 out of 10 by I.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty allows you to feel safe about your purchase for a good amount of time, the cars have a nice design, and the price is not horribly expensive

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good reliable vehicle. Staff was excellent and answered any and all questions with superior know and helped in all way

Report a concern   May 14, 2026 — Rated 10 out of 10 by W.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

friendliness


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