Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   August 30, 2025 — Rated 10 out of 10 by T.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   August 30, 2025 — Rated 10 out of 10 by Gary Hargis Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good to get you in and out. All are friendly and keep you informed about what's going on. Always do a good job.

Report a concern   August 28, 2025 — Rated 10 out of 10 by Betty Woodrum Don Franklin Somerset KIA Service
What do you like about our products and services?

I was told it would be an hour.. that’s what it was.. the young men were very helpful and friendly.. they even washed my car.. I was impressed with that..

Report a concern   August 28, 2025 — Rated 10 out of 10 by H.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Warranty

Report a concern   August 27, 2025 — Rated 10 out of 10 by Tamatha Ramirez Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service

Report a concern   August 27, 2025 — Rated 10 out of 10 by Robert Roberts Don Franklin Somerset KIA Service
What do you like about our products and services?

Great products and great service would definitely recommend

Report a concern   August 27, 2025 — Rated 9 out of 10 by Donald Bame Don Franklin Somerset KIA Service
What do you like about our products and services?

That y’all made the deal right when the first car had issues

Report a concern   August 27, 2025 — Rated 10 out of 10 by Jeffrey Henderson Don Franklin Somerset KIA Service
What do you like about our products and services?

Great people to work with

Report a concern   August 27, 2025 — Rated 10 out of 10 by Ronald Colbenson Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice people

Report a concern   August 27, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

This is my second KIA, had my first for 20 years. Love the cars love the company

Report a concern   August 27, 2025 — Rated 10 out of 10 by Patricia Cabrera Don Franklin Somerset KIA Service
What do you like about our products and services?

Employees are very knowledgeable and nice. They take their time to answer all questions and do quality work on my vehicle .

Report a concern   August 26, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything!

Report a concern   August 26, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service and attention to customer's needs.

Report a concern   August 26, 2025 — Rated 10 out of 10 by Homer Davis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Warranty

Report a concern   August 26, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always on point

Report a concern   August 26, 2025 — Rated 10 out of 10 by Muriel Barnhill Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my Kia Soul GTLine. It drives great and is easy to get into and out of. The service department personnel are helpful and courteous .They get your vehicle in and out promptly.

Report a concern   August 26, 2025 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and easy. I was kept informed.

Report a concern   August 26, 2025 — Rated 10 out of 10 by Sandra French Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn’t have an appointment to get my car service but had to unexpectedly go out of town so it needed to be done beforehand. The staff treated me with the most respect and did a very thorough job as they always do. Thank you for giving such great service with a great attitude. Sandra French

Report a concern   August 26, 2025 — Rated 10 out of 10 by Tiffany Napier Don Franklin Somerset KIA Service
What do you like about our products and services?

My car is fantastic! Also everyone we have come in contact with has been amazing!

Report a concern   August 26, 2025 — Rated 10 out of 10 by S.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The timeframe in which I bought the car was excellent! Approval process with simple and salesman was on top of it.

Report a concern   August 26, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love KIA Soul's. The one I purchased on 08-18-25 makes the 2nd one that I have owned. Mr. Charles Wright was absolutely the best salesman that I have ever worked with. Not only did I drive off the lot in a 2025 Kia Soul, my daughter purchased a 2025 Kia K4. Both of us were well satisfied with Charles. He wasn't pushy at all. He listened to what we had to say and made sure we were happy customers when we left the lot. On a scale of 1 to 10, I would give Charles a 15!!!!!

Name removed and Kelly McFadden
3295 Marydell Road
London, KY 40741

Report a concern   August 26, 2025 — Rated 10 out of 10 by A.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I was very happy. She was very helpful and found us a good car. I appreciate her help.

Report a concern   August 26, 2025 — Rated 10 out of 10 by Logan Watson Don Franklin Somerset KIA Service
What do you like about our products and services?

The atmosphere is very friendly, quick, & efficient.

Report a concern   August 25, 2025 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I only deal with one salesman Stanley, but I'm sure there are others that are great at there job. He definitely bends over backwards to get you the best deal he can. He is honest and will tell you that you would be better off with something different or less money or a different year. But he will also put you in a new vehicle. The service department has always gotten me in because I don't make appointments, never know when I can get there. I have never waited more than one and half hours, and they check everything. And if you want something added they will make it happen. This is our 4th new vehicle. Thank you

Report a concern   August 25, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler always friendly and informative.

Report a concern   August 23, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

All the staff is very polite and efficient. I was in and out of there in no time!

Report a concern   August 22, 2025 — Rated 10 out of 10 by Chad Hazlett Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly staff, they work quickly to get my car in and out. Great facility and waiting area.

Report a concern   August 22, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   August 22, 2025 — Rated 10 out of 10 by C.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Different selection

Report a concern   August 22, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had a wonderful experience buying my new KIA Sportage, Stanley in Somerset made it easy and fun.


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