Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   August 11, 2025 — Rated 10 out of 10 by Kaelyn Dunn Don Franklin Somerset KIA Sales
What do you like about our products and services?

From the moment I walked in, I was greeted warmly and treated with genuine respect. Scott was incredibly knowledgeable, patient, and never pushy—he really listened to what I was looking for and helped me find the perfect car within my budget. The entire process, from test drive to financing, was smooth and stress-free. I truly felt like they cared about my satisfaction, not just making a sale. I couldn’t be happier with my new car and will definitely be recommending them to friends and family.

Report a concern   August 11, 2025 — Rated 10 out of 10 by E.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The honesty from the sales reps

Report a concern   August 11, 2025 — Rated 10 out of 10 by A.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great salesman and service.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Rebecca Ritchie Don Franklin Somerset KIA Service
What do you like about our products and services?

After my services are done your customer service reps take the time to review the findings with me and answer my questions.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Brenda Brown Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is great had a small problem with car after we bought it took it back and they fixed it quickly

Report a concern   August 11, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Kia services have been great to me and my family

Report a concern   August 11, 2025 — Rated 10 out of 10 by Y.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like it

Report a concern   August 11, 2025 — Rated 10 out of 10 by Rebecca Price Don Franklin Somerset KIA Service
What do you like about our products and services?

Relatively quick, nice people.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Regina Roy Don Franklin Somerset KIA Service
What do you like about our products and services?

I needed an oil change and although there were no appointments on line... you guys worked me in . That was extremely helpful and kind.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Mary Eldridge Don Franklin Somerset KIA Service
What do you like about our products and services?

You do a good job 👍

Report a concern   August 11, 2025 — Rated 10 out of 10 by K.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always pleasant and accommodating.

Report a concern   August 11, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Their good

Report a concern   August 11, 2025 — Rated 10 out of 10 by C.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

So fast and easy

Report a concern   August 11, 2025 — Rated 10 out of 10 by Jordan Garrett Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is so friendly and nice

Report a concern   August 11, 2025 — Rated 10 out of 10 by Bethany Roark Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is fast and friendly. Even though I showed up and they were very busy they were able to get me in and out quickly and answered all my questions.

Report a concern   August 8, 2025 — Rated 10 out of 10 by Melissa Wesley Don Franklin Somerset KIA Service
What do you like about our products and services?

They are great friendly

Report a concern   August 7, 2025 — Rated 10 out of 10 by Travis Allen Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Kubanek was my salesman. I went in without my trade in vehicle just to get an idea of what I could purchase. Knowing I wouldn’t be able to get my wife’s new car that day. Needless to say we drove home in our brand new Kia Sportage. Great staff and committed sales team. I have found my new dealership that I will be purchasing my next vehicle from. Thanks again Chris.

Report a concern   August 6, 2025 — Rated 10 out of 10 by James Neal Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have owned 7 KIA’s. I think they are one of the best cars on the road.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Garianna Brown Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our sales person, Brandon Record was amazing. He helped us get what we wanted and explained everything thoroughly. We are now the proud owners of a 2025 Carnival and we couldn't be more pleased with the entire process.

Report a concern   August 6, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The cleanliness and guarantees.

Report a concern   August 6, 2025 — Rated 10 out of 10 by W.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good stuff great services

Report a concern   August 6, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

The services is wonderful and so is the people that works there I do not hear and Chris Staley and Tyler is really great working with me they make sure I know what is going on at all times I want to give them both a big big thank you for every thing

Report a concern   August 6, 2025 — Rated 10 out of 10 by B.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very great service always attentive very nice to talk to

Report a concern   August 6, 2025 — Rated 10 out of 10 by Carla Lynch Don Franklin Somerset KIA Service
What do you like about our products and services?

Haley Sommer was an awesome sales associate. She was friendly and had a great personality and very easy to work with! I HIGHLY recommend her!

Report a concern   August 6, 2025 — Rated 10 out of 10 by E.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is super friendly and caring of your needs the find a vehicle that works with your needs and budget. The service department is great they get you in and out in a timely manner. They provide a comfortable waiting area

Report a concern   August 6, 2025 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ease of service. Friendly helpful staff.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Addison Wesley Don Franklin Somerset KIA Service
What do you like about our products and services?

It’s quick, easy, and the customer service is always great. The employees are always friendly, and helpful.

Report a concern   August 6, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great friendly staff , nice clean dealership and great service department.

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courteous people, clean location, great service.

Report a concern   August 6, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the product and the service was absolutely awesome!


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