Customer Testimonials

Very friendly and welcoming staff. They work hard to fit me in their already busy schedule and they keep me up to date, in person or by sending me text messages

Reliable

Dependable friendly service

Very prompt and courteous.

It was great

Once the part came in, they were quick to replace it.

Product and services are exceptional and noteworthy! Above my expectations for quality, comfort and is aesthetically pleasing and unique character. I highly recommend Don Franklin Kia. Their professional staff are knowledgeable, compassionate and operate with a spirit of excellence..

They were very quick about getting my vehicle serviced and wash didn't have to wait two hours for it to get in

Love my Telluride

Friendly staff.

Reliability, performance, features, gas mileage

I love that Mr. Franklin himself was willing to make my car situation right.

Great.

They keep you informed about your car, they let you know what they find, and they ask you if you would like to change filters

Great service.

They are always able to work me in at my convenience. Very friendly and do a great job

Friendly staff and top notch service

It was very nice they done me will and fast the man at the desk got me in I thank all of the ones that did it for me

Your dealership service department does a great job, on time, and they’re always concerned with doing things right.

The waiting area is well appointed and the staff come with regular updates on progress.

Easy to get an appointment
Service is completed in a timely manner

The staff and the professional care they give

The technicians and entire staff are efficient and courteous. They always take time to answer my questions.

Everyone is always nice and explains things that need to be done to my vehicle.

If anything goes wrong I can count on don Franklin to make it right or help me get anything fixed I need fixed. I also like the comfort the service area provides, I brought my 2 grandchildren with me and they had fun playing in the children's area, I didn't have to worry about chasing them around

Everything

Friendly employees and thorough service from being prompt on booking the appointment to the quality of the service preformed

Ty, was outstanding in service. When I called he had answers, he helped me every way he possibly could even getting me a rental vehicle before he left work that day, he kept in contact with me the whole afternoon to make sure my vehicle got picked up and it was dropped off. All I had to do after work that day was pick up my rental. He made a very stressful day much much easier!

Friendly and timely manner in service area

Friendly fast service .