Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   August 30, 2025 — Rated 9 out of 10 by Sam Quillen Don Franklin Somerset KIA Service
What do you like about our products and services?

We picked because convenience while traveling through Somerset to Bowling Green . Very polite and attentive to our needs. Pricey of course but service depts are a huge money maker for the company.

Report a concern   August 30, 2025 — Rated 10 out of 10 by Linda Gibbons Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff, very efficient and they take the time to explain everything to you

Report a concern   August 30, 2025 — Rated 10 out of 10 by Randy Mounce Don Franklin Somerset KIA Service
What do you like about our products and services?

Great

Report a concern   August 30, 2025 — Rated 10 out of 10 by James Edington Don Franklin Somerset KIA Service
What do you like about our products and services?

Professionalism, stand by warranty and word, respectful.

Report a concern   August 30, 2025 — Rated 10 out of 10 by David Pennington Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is great, Tyler is always the one to help me out! Always keeps me updated throughout never had a problem!

Report a concern   August 30, 2025 — Rated 10 out of 10 by F.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

The guys in service are awesome

Report a concern   August 30, 2025 — Rated 10 out of 10 by Shane Howard Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and efficient service

Report a concern   August 30, 2025 — Rated 10 out of 10 by Alvin Gifford Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 30, 2025 — Rated 10 out of 10 by T.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenient

Report a concern   August 30, 2025 — Rated 10 out of 10 by Donny Carnes Don Franklin Somerset KIA Service
What do you like about our products and services?

You do what you say you will do

Report a concern   August 30, 2025 — Rated 10 out of 10 by T.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   August 30, 2025 — Rated 10 out of 10 by Gary Hargis Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good to get you in and out. All are friendly and keep you informed about what's going on. Always do a good job.

Report a concern   August 28, 2025 — Rated 10 out of 10 by Betty Woodrum Don Franklin Somerset KIA Service
What do you like about our products and services?

I was told it would be an hour.. that’s what it was.. the young men were very helpful and friendly.. they even washed my car.. I was impressed with that..

Report a concern   August 28, 2025 — Rated 10 out of 10 by H.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Warranty

Report a concern   August 27, 2025 — Rated 10 out of 10 by Tamatha Ramirez Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service

Report a concern   August 27, 2025 — Rated 10 out of 10 by Robert Roberts Don Franklin Somerset KIA Service
What do you like about our products and services?

Great products and great service would definitely recommend

Report a concern   August 27, 2025 — Rated 9 out of 10 by Donald Bame Don Franklin Somerset KIA Service
What do you like about our products and services?

That y’all made the deal right when the first car had issues

Report a concern   August 27, 2025 — Rated 10 out of 10 by Jeffrey Henderson Don Franklin Somerset KIA Service
What do you like about our products and services?

Great people to work with

Report a concern   August 27, 2025 — Rated 10 out of 10 by Ronald Colbenson Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice people

Report a concern   August 27, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

This is my second KIA, had my first for 20 years. Love the cars love the company

Report a concern   August 27, 2025 — Rated 10 out of 10 by Patricia Cabrera Don Franklin Somerset KIA Service
What do you like about our products and services?

Employees are very knowledgeable and nice. They take their time to answer all questions and do quality work on my vehicle .

Report a concern   August 26, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything!

Report a concern   August 26, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service and attention to customer's needs.

Report a concern   August 26, 2025 — Rated 10 out of 10 by Homer Davis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Warranty

Report a concern   August 26, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always on point

Report a concern   August 26, 2025 — Rated 10 out of 10 by Muriel Barnhill Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my Kia Soul GTLine. It drives great and is easy to get into and out of. The service department personnel are helpful and courteous .They get your vehicle in and out promptly.

Report a concern   August 26, 2025 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and easy. I was kept informed.

Report a concern   August 26, 2025 — Rated 10 out of 10 by Sandra French Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn’t have an appointment to get my car service but had to unexpectedly go out of town so it needed to be done beforehand. The staff treated me with the most respect and did a very thorough job as they always do. Thank you for giving such great service with a great attitude. Sandra French

Report a concern   August 26, 2025 — Rated 10 out of 10 by Tiffany Napier Don Franklin Somerset KIA Service
What do you like about our products and services?

My car is fantastic! Also everyone we have come in contact with has been amazing!

Report a concern   August 26, 2025 — Rated 10 out of 10 by S.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The timeframe in which I bought the car was excellent! Approval process with simple and salesman was on top of it.


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