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Customer Testimonials
I was very happy. She was very helpful and found us a good car. I appreciate her help.
The atmosphere is very friendly, quick, & efficient.
I only deal with one salesman Stanley, but I'm sure there are others that are great at there job. He definitely bends over backwards to get you the best deal he can. He is honest and will tell you that you would be better off with something different or less money or a different year. But he will also put you in a new vehicle. The service department has always gotten me in because I don't make appointments, never know when I can get there. I have never waited more than one and half hours, and they check everything. And if you want something added they will make it happen. This is our 4th new vehicle. Thank you
Tyler always friendly and informative.
All the staff is very polite and efficient. I was in and out of there in no time!
Very friendly staff, they work quickly to get my car in and out. Great facility and waiting area.
Everything
Different selection
I had a wonderful experience buying my new KIA Sportage, Stanley in Somerset made it easy and fun.
I've always had good service and pricing by Tyler. The coupons are a big help. Wait time is an hour each time which I can do and understandable for oil changes, inspection and car wash.
Service department is swift, dependable, and knowledgeable.
My Sales person was outstanding with every aspect of making a deal
Great vechiles great salespeople and everyone is so freaking
Talked one day and had my new vehicle the next day.
The people that work there are always friendly and nice.. The service department always takes good care of my vehicles that I have them working on. A big Thanks to Ryan Sutherland for helping me getting my new vehicle.
Very friendly and helpful people
Always good service
Finance worked very well for us to make a deal we were happy to accept
Good service
Great products and very good services
All my questions were answered clearly and completely. The process of my purchase was quickly completed. My salesman, Chris Staley, was polite, efficient and very helpful. He listened to what kind of vehicle I wanted and needed and guided me to exactly that vehicle. He didn't try to push me toward a more expensive vehicle. The finance manager explained all aspects of that process. The SUV that I purchased should meet my needs for years to come. And when it comes time for my next vehicle purchase, I will definitely go to Don Franklin Kia.
Kia has come a long way from the early 2000. Very high quality the thing I like most about Kia is the 10 year 100,000 mile warranty you cant go wrong as long as you keep up with the maintenance like you should with any vehicle.
Everyone was nice and I was in and out in no time
Dependability
Just how you guys helped us through the whole process
Very dependable vehicles.
Charles was great to work with. He made car buying a breeze.
Quality and fast service!
Great service, friendly staff and nice facilities.
I love KIA Soul's. The one I purchased on 08-18-25 makes the 2nd one that I have owned. Mr. Charles Wright was absolutely the best salesman that I have ever worked with. Not only did I drive off the lot in a 2025 Kia Soul, my daughter purchased a 2025 Kia K4. Both of us were well satisfied with Charles. He wasn't pushy at all. He listened to what we had to say and made sure we were happy customers when we left the lot. On a scale of 1 to 10, I would give Charles a 15!!!!!
Name removed and Kelly McFadden
3295 Marydell Road
London, KY 40741