Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   June 10, 2025 — Rated 10 out of 10 by W.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional and courteous staff. Work done right.

Report a concern   June 10, 2025 — Rated 10 out of 10 by Melissa Phipps Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service is top notch!! I wish all businesses held such high standards for service.
Report a concern   June 10, 2025 — Rated 10 out of 10 by Erica Davidson Don Franklin Somerset KIA Sales
What do you like about our products and services?

They were quick and very nice
Report a concern   June 10, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone has always been nice and helpful. I have had great experiences with both sales and the service dept!
Report a concern   June 10, 2025 — Rated 10 out of 10 by Andrea Wallen Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brandon was great got me in a great car!

Report a concern   June 10, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Selection n friendly help
Report a concern   June 10, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman seems to really care. Also the warranty

Report a concern   June 10, 2025 — Rated 10 out of 10 by Daniel Cockerham Don Franklin Somerset KIA Service
What do you like about our products and services?

great service

Report a concern   June 10, 2025 — Rated 10 out of 10 by Dakota Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Absolutely loved how clean the place was, also how patient our salesman was he provided professional service, help, was right there until the end!
Brandon Record was 10/10
Report a concern   June 10, 2025 — Rated 10 out of 10 by Frank Black Don Franklin Somerset KIA Sales
What do you like about our products and services?

So very happy with the whole process ! From finance to out the door ! Not a single waste of time like most places
Report a concern   June 10, 2025 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Timely response

Report a concern   June 8, 2025 — Rated 10 out of 10 by A.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

They was nice
Report a concern   June 8, 2025 — Rated 10 out of 10 by C.F.O. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service

Report a concern   June 7, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Vehicles have been reliable. Service department is top notch. Sales (Stanley Simcox) is the greatest to work with.
Report a concern   June 7, 2025 — Rated 10 out of 10 by Michelle Flynn Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was excellent love my vehicle

Report a concern   June 6, 2025 — Rated 10 out of 10 by R.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is good.

Report a concern   June 6, 2025 — Rated 10 out of 10 by T.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Bang for buck
Report a concern   June 6, 2025 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my seltos
Report a concern   June 6, 2025 — Rated 10 out of 10 by Erin Dunaway Don Franklin Somerset KIA Service
What do you like about our products and services?

Wonderful place. Ashley is the best!
Report a concern   June 6, 2025 — Rated 9 out of 10 by T.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

For the most part everyone is really nice and they get you in and out in a timely manner. I have been coming here for years with no issues. This last service I had was the first time I was a little angry. Got back in my car after it been serviced and they was oil on my steering wheel and gear shift.
Report a concern   June 6, 2025 — Rated 10 out of 10 by M.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy processes; helpful and try to meet all the needs of the customer
Report a concern   June 6, 2025 — Rated 10 out of 10 by Jeffrey Ping Don Franklin Somerset KIA Service
What do you like about our products and services?

Completed service on time at reasonable price. And washed the car

Report a concern   June 6, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything was great and smooth.

Report a concern   June 6, 2025 — Rated 10 out of 10 by William Farmer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Reliability and good people to work with
Report a concern   June 6, 2025 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great quality cars, friendly and very helpful staff!

Report a concern   June 5, 2025 — Rated 9 out of 10 by Stanley Andrews Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer care

Report a concern   June 4, 2025 — Rated 10 out of 10 by John Hill Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the excellent warranty with every KIA purchased as it is a longer lasting one then other manufacturers.
Report a concern   June 3, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good service timely manner
Report a concern   June 3, 2025 — Rated 10 out of 10 by Jacenda Neal Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly staff that go above and beyond to meet our needs. We won’t buy a vehicle from anyone other than George Brock.

Report a concern   June 3, 2025 — Rated 10 out of 10 by T.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service is always nice and honest. Everytime I’ve had a recall, it’s been serviced and my warranty has always been honored. Everyone is always ready to please the customer. Thanks!


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