Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   August 6, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

The services is wonderful and so is the people that works there I do not hear and Chris Staley and Tyler is really great working with me they make sure I know what is going on at all times I want to give them both a big big thank you for every thing

Report a concern   August 6, 2025 — Rated 10 out of 10 by B.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very great service always attentive very nice to talk to

Report a concern   August 6, 2025 — Rated 10 out of 10 by Carla Lynch Don Franklin Somerset KIA Service
What do you like about our products and services?

Haley Sommer was an awesome sales associate. She was friendly and had a great personality and very easy to work with! I HIGHLY recommend her!

Report a concern   August 6, 2025 — Rated 10 out of 10 by E.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is super friendly and caring of your needs the find a vehicle that works with your needs and budget. The service department is great they get you in and out in a timely manner. They provide a comfortable waiting area

Report a concern   August 6, 2025 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ease of service. Friendly helpful staff.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Addison Wesley Don Franklin Somerset KIA Service
What do you like about our products and services?

It’s quick, easy, and the customer service is always great. The employees are always friendly, and helpful.

Report a concern   August 6, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great friendly staff , nice clean dealership and great service department.

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courteous people, clean location, great service.

Report a concern   August 6, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the product and the service was absolutely awesome!

Report a concern   August 6, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything's been satisfactory.

Report a concern   August 6, 2025 — Rated 10 out of 10 by W.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

So for good

Report a concern   August 6, 2025 — Rated 10 out of 10 by Elizabeth Good Don Franklin Somerset KIA Sales
What do you like about our products and services?

We have always had a great salesman Ryan. As well as great vehicles and everyone works so hard to accommodate our needs.

Report a concern   August 6, 2025 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

They got me exactly what I wanted and didn't try to sale me something different.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Brenda Cross Don Franklin Somerset KIA Sales
What do you like about our products and services?

Transaction was very simple never felt pressured or rushed every one was very friendly

Report a concern   August 3, 2025 — Rated 10 out of 10 by Tammy Lay Don Franklin Somerset KIA Service
What do you like about our products and services?

People there was very nice and got my car done fast

Report a concern   August 3, 2025 — Rated 9 out of 10 by T.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I was treated very kindly and the salesman did everything he could to get me into a new car. I loe my car.

Report a concern   August 3, 2025 — Rated 10 out of 10 by Patricia Hollingsworth Don Franklin Somerset KIA Sales
What do you like about our products and services?

Professional.

Report a concern   August 2, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was very nice and professional.

Report a concern   August 2, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Get my stuff done in a timely manner.

Report a concern   August 1, 2025 — Rated 10 out of 10 by Steven Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone was very nice and helpful.
With any questions that we had and charles was amazing

Report a concern   August 1, 2025 — Rated 10 out of 10 by T.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler in the service department was very informative, he kept me up to date about my vehicle. He had a smile on his face each time I came in contact with him at Don Franklin KIA/Somerset.

Report a concern   August 1, 2025 — Rated 10 out of 10 by E.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Amazing service
all around WHAMMY!

Report a concern   August 1, 2025 — Rated 10 out of 10 by B.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   August 1, 2025 — Rated 10 out of 10 by G.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Guy in service area was really considerate and nice to help us out.

Report a concern   August 1, 2025 — Rated 10 out of 10 by B.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

the services offered are amazing and the products are great.

Report a concern   August 1, 2025 — Rated 10 out of 10 by William Dick Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything! Every time we come, whether it’s to upgrade or get our oil changed, everyone is friendly, smiling, and welcoming! I would recommend your business and service to anyone who is looking to purchase a new or used vehicle! I will be a repeat customer for the rest of my life!! Thanks for being AWESOME Don Franklin Kia!!

Report a concern   July 31, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

100,000 mile warranty and the friendliness of the service staff

Report a concern   July 31, 2025 — Rated 10 out of 10 by Charles Tinsley Don Franklin Somerset KIA Service
What do you like about our products and services?

The people are very helpful! Answered all of my questions and I feel like they didn’t try to get over or take advantage of me.

Report a concern   July 31, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly

Report a concern   July 31, 2025 — Rated 10 out of 10 by Edward Jones Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales staff was so helpful and made every attempt to meet our needs.


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