- Phone: (606) 679-1177
- Visit Website
Customer Testimonials
Don Franklin was accommodating and gave me the best deal around!
Cyndi Duncan is AMAZING!! She went above and beyond in every aspect. She was helpful and attentive answering all my questions and calming my nerves about making such a great investment. She never made me feel like all my concerns were too much. She contacted me back with answers she didn’t have. She deserves a raise she is so good at what she does and I’m so glad I got the pleasure of meeting her! The service department went to Lexington to get my car and they were back in a timely manner. They were there as soon as I told them I would be there, I didn’t have to wait on them at all. I’ve had a more than pleasant experience and I will definitely be back! I’ll make sure to tell everyone I know about it! Thank you!
I’m very appreciative for the service I got everyone was very professional and didn’t try to take advatage of the situation
The service is very fast and efficient , very professional.
I love the friendliness, the availability, the communication and updates, the promptness that the employees at Don Franklin Kia give to the customers including myself.
Great team and great products
Customer service
Reliable work
Trustworthy
I am pleased with the services provided.
However, I as why the P stays on. I was told it will automatically go off when reaching a certain speed. IT DON’T GO OFF AUTOMATICALLY!!
I am afraid it is going to mess something up!!
What do I need to do?
Service is always friendly and helpful.
Very quick in and out
Quik, accurate service. Quality products.
Very friendly staff
Great service and friendly staff!! You guys and gals are the best! Thank you!
great service
Stan tried super hard and did everything possible to get us a vehicle even though it was a complicated situation
Josh Tucker was awesome. I’d offer 2 years of oil changes on new vehicles instead of 1 oil change
Great cars and a courteous, knowledgeable and professional sales person. The whole buying experience was great and we’re very happy with the Telluride.
Fast
Friendly staff
Good,service and friendly
My last 3 vehicles were Kia vehicles
Ty has always been very nice and kind and ready to help me and I can’t thank him
Service department is usually on schedule and very good about keeping me informed of the progress of my service.
Good product and good service
The service technician at the desk that helped me was named Don and even though I walked in without any appointment, he was extremely helpful and got me in and out quickly….and was able to fix my tire issue. He was great!
Great customer service!
Somerset is wonderful!
Proces
Friendly service, expectations met, under promised, and over delivered. Great to work with happy with the results. What more can I say?
Convenient service and informal staff