Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   May 3, 2025 — Rated 10 out of 10 by A.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

They did a very good job I was in and out of there for a old train unless they're an hour

Report a concern   May 3, 2025 — Rated 10 out of 10 by Lisa Haynes Don Franklin Somerset KIA Service
What do you like about our products and services?

The people in the service center always work around my crazy schedule. They are very friendly and very thorough

Report a concern   May 3, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the efficiency, in which the staff got to my SUV Kia. The staff was very nice and explained what was wrong with my SUV as well as what was recommended for it.

Report a concern   May 3, 2025 — Rated 10 out of 10 by Frances Evans Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service friendly people and faces good job very helpful

Report a concern   May 3, 2025 — Rated 10 out of 10 by K.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very efficient and courteous

Report a concern   May 3, 2025 — Rated 10 out of 10 by C.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service. Friendly staff.

Report a concern   May 3, 2025 — Rated 10 out of 10 by Austin Messer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything was fantastic

Report a concern   May 3, 2025 — Rated 9 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are professional on what they do

Report a concern   May 3, 2025 — Rated 10 out of 10 by Robyn Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

Amazing service department! Was quick to answer any questions and get the job done

Report a concern   May 3, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always so very nice, helpful, & professional.

Report a concern   May 3, 2025 — Rated 10 out of 10 by Diana Keefer Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast efficient service.

Report a concern   May 1, 2025 — Rated 10 out of 10 by Norma Alsip Don Franklin Somerset KIA Service
What do you like about our products and services?

They treated me with respect and they got my car back asap

Report a concern   May 1, 2025 — Rated 10 out of 10 by B.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice customer service makee you dill at home.

Report a concern   May 1, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Charles was great in helping find the right fit for us!

Report a concern   May 1, 2025 — Rated 10 out of 10 by T.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We have been satisfied with our purchases. Friendly workers.

Report a concern   May 1, 2025 — Rated 10 out of 10 by Jessica Jones Don Franklin Somerset KIA Sales
What do you like about our products and services?

This is the second Kia I have purchased from Don Franklin and the main reason I have returned is because of the warranty. I also really appreciate the work provided by the service department at Don Franklin.

Report a concern   May 1, 2025 — Rated 10 out of 10 by Douglas Roy Don Franklin Somerset KIA Sales
What do you like about our products and services?

I really like Kia vehicles and I like the convenience of having a Kia dealer like Don Franklin KIA close to home.

Report a concern   May 1, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Effiency

Report a concern   April 30, 2025 — Rated 10 out of 10 by Anita Brann Don Franklin Somerset KIA Service
What do you like about our products and services?

How quickly the job was done

Report a concern   April 30, 2025 — Rated 10 out of 10 by Tobi Glasscock Don Franklin Somerset KIA Sales
What do you like about our products and services?

My salesman, Chris K was phenomenal! He was very professional, easy to work with and created a seamless profess.

Report a concern   April 30, 2025 — Rated 10 out of 10 by W.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff, performed services requested, and prompt/clear communication.

Report a concern   April 30, 2025 — Rated 10 out of 10 by Donald Hall Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love the warranty !
Never owned a Kia but I have a friend that recommended one as she drives the Kia Sorento also and loves it !
I had the opportunity to travel with her in her Sorento and fell in love with it !
Very nice interior and love the body style !
I’m so excited !
I purchased mine at the Don Franklin Store in Somerset.
My salesman,Chris K, was very kind and patient with me as he worked diligently to help me find exactly what I was looking for !
Thanks to DF of Somerset and Chris K for our great experience on our first purchase.
Also thanks to the management team who also worked hard to find my perfect vehicle !

Report a concern   April 30, 2025 — Rated 10 out of 10 by Brandon Sherrill Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the my new car. Professional. Big thank you to Charles Wright for making it happen for me.

Report a concern   April 30, 2025 — Rated 10 out of 10 by Katlynn Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

I loved the warranty offered and all the features

Report a concern   April 30, 2025 — Rated 10 out of 10 by D.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

You have always been kind, fair, and helpful in every circumstance and, actually, every Don Franklin business location has maintained high standards and professionalism.

I have always been treated with respect about whatever concerns I might have regarding my car.

Report a concern   April 30, 2025 — Rated 9 out of 10 by Brenda Brown Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the Mazda and can’t wait to see how far it takes me on adventures n future

Report a concern   April 30, 2025 — Rated 10 out of 10 by Kerry Mcclain Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   April 29, 2025 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I enjoy the friendly atmosphere at Don Franklin Auto Group! I like that cars are affordable at Don Franklin.

Report a concern   April 29, 2025 — Rated 10 out of 10 by A.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian Nichols was awesome. He wasn’t pushy and was very courteous. I will be back because of Brian. I enjoyed working with him.

Report a concern   April 29, 2025 — Rated 10 out of 10 by Mellisa Cheek Don Franklin Somerset KIA Sales
What do you like about our products and services?

The young woman whom helped me buy my car was very polite. Manerable and very honest not pushy and so nice. She was a pleasure working with.

Mellisa cheek


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