Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   November 20, 2024 — Rated 10 out of 10 by Vickie Kroeger Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly staff
Willing to work with my budget
Told them what I needed and they followed through
Excellent service 😊

Report a concern   November 20, 2024 — Rated 10 out of 10 by Angela Truett Don Franklin Somerset KIA Sales
What do you like about our products and services?

The best vehicle, service and people

Report a concern   November 20, 2024 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

You have friendly and fast service . But I would like to know why I didn’t get my free oil change?

Report a concern   November 20, 2024 — Rated 10 out of 10 by S.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

We are very well satisfied with our service that we received.

Everything explained very well

Report a concern   November 19, 2024 — Rated 10 out of 10 by Latessia Duncan Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan worked hard for 2 days to get us into a vehicle that fit our wants and needs! I appreciate his and the teams efforts! I wish my payment could be a bit lower, but we are otherwise happy with the service!

Report a concern   November 19, 2024 — Rated 10 out of 10 by Winda Ellis Don Franklin Somerset KIA Sales
What do you like about our products and services?

I buy my car there a service my car there the customer Representatives are there to help you in every way they're nice and good at what they do

Report a concern   November 19, 2024 — Rated 10 out of 10 by W.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

My car drive smoothly the customer representatives are great and take time with you

Report a concern   November 19, 2024 — Rated 10 out of 10 by M.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dependable and fast very nice people

Report a concern   November 19, 2024 — Rated 10 out of 10 by Joseph Lisch Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley was awesome. Super helpful and made sure me and my family where takin care of. This is the 2nd car from him and will continue to buy cars from him

Report a concern   November 19, 2024 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Brandt, sales rep, was very helpful in our search for a used car. He helped arrange the transfer of a car from a different dealership to the Somerset location.

Report a concern   November 19, 2024 — Rated 10 out of 10 by R.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dependable and they are very looking vehicle

Report a concern   November 19, 2024 — Rated 10 out of 10 by W.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Price and warranty.

Report a concern   November 19, 2024 — Rated 10 out of 10 by Stephanie Ferrell Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great experience in every way.

Report a concern   November 17, 2024 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love Kia it has plenty of room for my needs also like the service and friendly staff it is just an over all great experience with the whole Kia service brand I love all of it

Report a concern   November 17, 2024 — Rated 10 out of 10 by K.Z.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

They have a large lobby where everyone sits, friendly service man, quick turnaround time of at least an hour. Since you cannot actually see a product I can only hope they use good ones

Report a concern   November 16, 2024 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good popple

Report a concern   November 16, 2024 — Rated 10 out of 10 by Yvette Couch Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and efficient

Report a concern   November 16, 2024 — Rated 10 out of 10 by Lucinda Ruckel Don Franklin Somerset KIA Service
What do you like about our products and services?

Technician was very thorough customer service excellent.

Report a concern   November 16, 2024 — Rated 10 out of 10 by Reba Johnston Don Franklin Somerset KIA Service
What do you like about our products and services?

My new car I liked myself person. It was nice, friendly, and very patient and worked with us.

Report a concern   November 16, 2024 — Rated 10 out of 10 by Z.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your appt is right on time Friendly & courteous staff

Report a concern   November 16, 2024 — Rated 10 out of 10 by P.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The gentleman who checked me in was very nice and professional. He explained everything that was done. Service was done in a timely manner

Report a concern   November 15, 2024 — Rated 10 out of 10 by Dagmar Helm Don Franklin Somerset KIA Service
What do you like about our products and services?

Service to my free oil change was without any problems your service and sales staff are great

Report a concern   November 15, 2024 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my car it's just what I was looking for.

Report a concern   November 15, 2024 — Rated 10 out of 10 by A.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was great!!! Very quick and professional service.

Report a concern   November 15, 2024 — Rated 10 out of 10 by Regina Henderson Don Franklin Somerset KIA Service
What do you like about our products and services?

The very friendly people

Report a concern   November 15, 2024 — Rated 10 out of 10 by H.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

I travel from Lexington to somerset purely because of the customer service. They’re amazing. give them raises. ASAP.

Report a concern   November 15, 2024 — Rated 10 out of 10 by P.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   November 15, 2024 — Rated 10 out of 10 by Amber Morris Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast,easy,friendly really try to give you what you want with a great deal!

Report a concern   November 15, 2024 — Rated 10 out of 10 by Kelly Mckenzie Don Franklin Somerset KIA Service
What do you like about our products and services?

The quickness and the customer service are top notch

Report a concern   November 15, 2024 — Rated 10 out of 10 by John Powell Don Franklin Somerset KIA Sales
What do you like about our products and services?

Michelle was awesome and I wasn't too sure about buying a KIA but it has plenty of options and had gotten great reviews. Would buy again in the future, the finance guy was good to work with as well.


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