Customer Testimonials

Very friendly and courteous with a touch of professionalism to make it a worthwhile experience...love my new car!

Best service around. Ryan is the best

Your staff is very professional and helpful I love the Somerset area I’m from Danville Ky and I bought my car in Nicholasville Ky but it got ridiculous how hard it was to get in there for service

The warranty and service is amazing

Dani was very helpful and patient through the whole buying process.

Good customer service

Friendly and timely service. Professional yet relaxed atmosphere.

All the representatives are really friendly and knowledgeable.

Van has performed well. Service dept. has treated me very well. Any problems are solved and everyone is extremely courteous. Keep it up!

Employees

I think they are great

The people

Don Franklin Kia has the best Service team!

First time purchasing a vehicle and the representative was kind and amazing and helped!
Definitely 10/10 recommend
Go see James at Don Franklin Kia Somerset Ky

Friendly staff

You have good dependable vehicles and great service department. Your sales people are the best.

Don Franklin Somerset Kia is a very good business to buy/trade vehicles from and they're agents are super friendly and are willing to negotiate with you concerning your financial situation. I highly recommend this company.

Seriously a good place to purchase and service a vehicle

Very professional!

Easy, no hassle business

Very couterous & helpful

Convenience and value.

Professional and knowledgable

Very satisied with the service and recall repairs. The personnel took care of our needs
and were very professional. We will continue to use the service department for our future
needs.

The Staff was nice, the service was completed as they stated it would be. No complants.

I stopped in on 09-24 and they young lady in service and the young man in parts get a new battery for my key fab. Service has pretty much been very good for me.

I bought a used KIA Rio, it was a fast turn around from a trade in KIA took. When I returned to get the trad in inspection, the service took care of the mechanical issues. The sale’s person asked to have the stain on the back headliner looked at. I guess the service department does not clean interior of the car. So unfortunately I am going to have to pay to get it cleaned.
Dennis Delecki

Excellent vehicles and great warranty!

The people are very nice and courteous and the work was done in a timely manner.

value and dependability.

This is my 1st Kia but I love the look of the car and it drives great. The experience was great and Paul did a good job of pointing out features and there was no pressure to buy the car. After the paperwork was done and everything finalized Paul informed me that he was new at the dealership and I was his first sale. I'm honored to have been his first customer to buy a vehicle. You did a great job Paul!

The staff was very informative and knowledgeable. Our questions were answered and our needs were met . Very pleased.