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Customer Testimonials
Your appt is right on time Friendly & courteous staff
The gentleman who checked me in was very nice and professional. He explained everything that was done. Service was done in a timely manner
Service to my free oil change was without any problems your service and sales staff are great
Love my car it's just what I was looking for.
Everyone was great!!! Very quick and professional service.
The very friendly people
I travel from Lexington to somerset purely because of the customer service. They’re amazing. give them raises. ASAP.
Very friendly and helpful
Fast,easy,friendly really try to give you what you want with a great deal!
The quickness and the customer service are top notch
Michelle was awesome and I wasn't too sure about buying a KIA but it has plenty of options and had gotten great reviews. Would buy again in the future, the finance guy was good to work with as well.
I have been well pleased with my car and the service. I initially had a problem with a rattle in the deck lid which required multiple trips back to the service department. So far I have not had to do anything except oil changes.
Everything, absolutely great customer service, My worker Paul was just outstanding in every way possible. He went above and beyond to help me get a really great deal.
It's always excellent service from employees and very helpful i highly recommend this dealership to everyone.
Professional care
I would highly recommend Don franklin we just bought our new car there it was a friendly place we would Definetely go back the service was awesome my hats off to james mason who got us in the kia k4 if you dont have one yet i recommend you go test drive one ask for james mason he took really good care of us thanks to all the staff at don franklin somerset kia.
Nice selection and very supportive reps
Great place
Customer service is always great and services in general are well done and done efficiently.
High quality
The service department generally does make u wait for hours to get the job done. When you have an appointment, you get right in and don’t have to wait
Very fast service and all the staff was very nice.
very nice helpful professional
I loved the dealership. I was treated very well. Thank you
Great service….. super service department
I appreciate all that took part in getting my car fixed and the time was taken even to get it detail .I really appreciate the concern and care was shown to me and my car.
They work
The overall experience has been amazing. From the purchase to the service, everyone is so friendly!
Great
My new car I liked myself person. It was nice, friendly, and very patient and worked with us.