- Phone: (606) 679-1177
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Customer Testimonials
The Staff was nice, the service was completed as they stated it would be. No complants.
I stopped in on 09-24 and they young lady in service and the young man in parts get a new battery for my key fab. Service has pretty much been very good for me.
I bought a used KIA Rio, it was a fast turn around from a trade in KIA took. When I returned to get the trad in inspection, the service took care of the mechanical issues. The sale’s person asked to have the stain on the back headliner looked at. I guess the service department does not clean interior of the car. So unfortunately I am going to have to pay to get it cleaned.
Dennis Delecki
Excellent vehicles and great warranty!
The people are very nice and courteous and the work was done in a timely manner.
value and dependability.
This is my 1st Kia but I love the look of the car and it drives great. The experience was great and Paul did a good job of pointing out features and there was no pressure to buy the car. After the paperwork was done and everything finalized Paul informed me that he was new at the dealership and I was his first sale. I'm honored to have been his first customer to buy a vehicle. You did a great job Paul!
The staff was very informative and knowledgeable. Our questions were answered and our needs were met . Very pleased.
Very helpful and professional. Answered all my questions
Excellent service..top notch staff
Quality vehicle (2020 Kis Sportage). Friendly and helpful staff. Great service department.
Our salesman and his respect and hospitality
Our salesman and his respect, hospitality
Friendly
Affordable
Knowledgeable
Fast and reliable service
Friendly
Quick and efficient service
Courtesy of staff and easy scheduling my appointment
Fast services and friendly staff!
Excellent service
Making an appointment is very easy, employees are extremely friendly and they were very accurate with the finish time.
I like the people that work there
You have the lasted in stock in vehicles you have a very, very friendly staff and willing to explain everything and always ask if we have any questions. I appreciate Cyndi at Somerset Dealership took such good care of us.
The employee that was back in the service area was very friendly & courteous. I will have to say that this was the quickest I've ever had oil changed.
Very nice facility, super friendly personnel. My salesman went above and beyond for my business. I’ll be doing business there again.
Always willing to try to help many. A very good name.
Very professionally done very efficient and informative courteous Chad was wonderful he explained everything very well even walked me back to my car after it was finished over all a great job I've been very pleased with Don Franklin kia and have and will continue to refer this company to family and friends
Very friendly and knowledgeable sales rep, very efficient and great quality vehicles.
You treat me personally!
I'm not just a number and you truly care about your customers and our cars!
We received a fast regular maintenance on our 2024 vehicle and walked out with another sparkling new 2025 vehicle and had a great experience with the trade in process everyone was of good help.
I've shopped with Don Franklin Kia for a while. I would recommend them to anyone. I've also used the same salesman for all my vehicles. His name is Stan
Very satisied with the service and recall repairs. The personnel took care of our needs
and were very professional. We will continue to use the service department for our future
needs.