- Phone: (606) 679-1177
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Customer Testimonials
great service
My first service appointment was amazing. The employees treated me so well. I was able to watch the mechanic service my vehicle and he was so professional. Very tidy, clean, thorough and seemed to enjoy his job. I was in and out in no time. It was definitely a 5 star experience. I do not dread my services at all now.
Had a wonderful time with chris he wasn’t pushy and he went the extra mile
Cindy Duncan was amazing to work with. She listened to what I was looking for and I never felt pressured.
Great customer service
They were all very friendly and very excited to help. Would definitely recommend Michelle!
Everything
good all around and good people
The service of the employees especially the gentleman that serviced my car and Emily Haynes
I have purchased 4 vehicles through Don Franklin wouldn’t go anywhere else everyone always went above and beyond to make sure I was satisfied
Easy and quick
Impeccable friendly service
Always good servivlce
The team was super helpful with understanding each car and filling our needs and wants in a car. They also had our best interests when we were looking at payment options, and they explained what everything meant very well.
Everything was friendly and timely
Good dependable vehicals and friendly professional services
I love the atmosphere and the welcoming feeling when you walk in the door. Our concerns were listened to, and they worked to get us into my dream vehicle.
I didn’t think I would be able to get a car but Chris was very helpful a made sure I didn’t leave without the car I wanted!!
Promt and reliable.
Hopefully you will stand behind your products. I enjoyed the sales person Cindi Duncan. There was no pressure she made the whole deal anxiety free and I appreciate that
Everyone was great!!
Everytime I have had my kia sportage serviced it has been so easy to drop off and pick up . Very helpful and friendly . I have not had any issues with my kia it's just been serviced for oil changes . Love my sportage
Personal prompt
It’s a very friendly staff and very nice place. Chad was a delight to have as a representative of your company
Chad was awesome. Hands down some of the best service I have ever had. Great customer service and worked really hard to get me in and out quickly.
I have been treated with respect and given good estimates on repairs and warranty information. They customer service employees have always been on the ball and my car given back tidied up ( no service paper or debris left in my car) The waiting area is comfortable and you have nice snacks if one should want one available. Good coffee also. Very important to me. LOL
The sales man, Chris Brandt from don franklin kia went above and beyond for me and my family. The car is awesome and just want I was looking for.
Very good customer service…Always very Helpful!
Everything was the way it was supposed to be and was very satisfied
They were really good and fast respectful.