Customer Testimonials

Best service ever. Kind people. Not pushy.

Everyone was friendly throughout the whole visit. They was very informative about the issue. A great group of people 🧡🧡

I was pleased with the way. I was greeted and the salesman explained everything perfectly. Thank you Chris

Very friendly and professional staff. Love Tyler and Ashley as their customer service ID phenomenal! They work within my time restraints and give me the truth of what I need to do with my vehicle.

Your service is great products I have never had a problem with

Cyndi was very helpful and answered all our questions made sure we was happy with the vehicle. Showed us all the features and got us the best deal possible

Fast friendly service everyone is willing to help no matter what you need from the time you get parked till you walk out the door

We absolutely love your services.
Our sales representative, Stan was outstanding, really hope that he will always be with your company for our future purchases.
We have had great experiences with Don Franklin Somerset

They did a very good job I was in and out of there for a old train unless they're an hour

The people in the service center always work around my crazy schedule. They are very friendly and very thorough

I like the efficiency, in which the staff got to my SUV Kia. The staff was very nice and explained what was wrong with my SUV as well as what was recommended for it.

Quick service friendly people and faces good job very helpful

Very efficient and courteous

Great service. Friendly staff.

Everything was fantastic

They are professional on what they do

Amazing service department! Was quick to answer any questions and get the job done

Everyone is always so very nice, helpful, & professional.

Fast efficient service.

They treated me with respect and they got my car back asap

Very nice customer service makee you dill at home.

Charles was great in helping find the right fit for us!

We have been satisfied with our purchases. Friendly workers.

This is the second Kia I have purchased from Don Franklin and the main reason I have returned is because of the warranty. I also really appreciate the work provided by the service department at Don Franklin.

I really like Kia vehicles and I like the convenience of having a Kia dealer like Don Franklin KIA close to home.

Effiency

How quickly the job was done

My salesman, Chris K was phenomenal! He was very professional, easy to work with and created a seamless profess.

Friendly staff, performed services requested, and prompt/clear communication.

Love the warranty !
Never owned a Kia but I have a friend that recommended one as she drives the Kia Sorento also and loves it !
I had the opportunity to travel with her in her Sorento and fell in love with it !
Very nice interior and love the body style !
I’m so excited !
I purchased mine at the Don Franklin Store in Somerset.
My salesman,Chris K, was very kind and patient with me as he worked diligently to help me find exactly what I was looking for !
Thanks to DF of Somerset and Chris K for our great experience on our first purchase.
Also thanks to the management team who also worked hard to find my perfect vehicle !