Customer Testimonials

Very efficient and prompt on services and very willing to work with the customer on buying a A new auto. Very willing to listen to the customer to see what they want in a new automobile and flexible and working with them.

Friendly

Everything was alright and always straight to let you know what's going on with your vehicle very pleased with everyone and bless y'all and Happy Halloween to you y'all stay safe .

I had an amazing experience from start to finish!!

The associates are friendly and they make the process easy.

I love my KIA Carnival & the service at Somerset is always great!!! Everyone is so friendly & nice to talk to… I highly recommend them if anyone is looking to buy a vehicle..

Brian Abner is amazingly easy to work with & an absolute beast of a salesman!

How simple, easy, and quick the process was.

We would like for the oil change associate s to put the val stems or lug nuts back on the tires when ever they rotate them please. As soon as I left there yesterday my tire went almost flat and my husband had to take the truck to a tire shop and pay 20 dollars to replace the val stem duty your people did not put the cap back on it and your people stated to me the lug nut was missing and u all charged us 3.41 cents to replace the lug nut that your people did not replace last time we had our oil change on my truck.

The great customer service

I absolutely love my vehicle and the people where so nice

They are straight forward and honest with everything. And they try their hardest to put you into something

Every time was very good service everyone very nice explaining what had to be done how long it would take

Drives well and has the best warranty’s

Always very professional and on time.

I love that there is a dedicated area for children to play in. However, seeing how nice the general waiting room is with the free amenities, I feel like the kids play room is far too plain. The toys with batteries don’t work and some of the toys are broken. A Roku tv would be really nice in there as well.

Very helpful and polite kept me updated on everything that was happening with my car and they washed my Kia

Everyone is always nice, they explain things well. Nothing to complain about here.

I was impressed by the selection of models and colors readily available. The sales team and staff were knowledgeable, friendly and helpful.

I needed to have a major warranty service— replacement of catalytic converter. Although this is an expensive part and significant labor, the service was performed with no questions asked, promptly and courteously. Glad to work with a dealer that stands behind the product they sell.

Professional sales and helpful support employees

Friendly

Great sales person.

I got new brakes but they are squeaking will be calling on mondsy

Staff are very kind and helpful.

outstanding

Love the oil change service but I think the cabin our filter is too pricey 55.00 dollars is a bit much I bought one for the Kia Rio 2023 at O Reilly's for 24.00 and it's not that hard to change but other then that service was great

The vehicles are top of the line . Huge selection. From beginning to end our experience exceeded my expectations. Very knowledgeable. Excellent customer service. Chris went above an beyond to make sure we were happy an pleased with our purchase. We most certainly will be back to purchase another Sudan in the near future. Thank you

Do a good job and informative

Service from the time I walked in the Service Department. Ashley was kind courteous and friendly. She followed me through the whole process.