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Customer Testimonials
Ryan did a great job for my first service experience at Don Franklin Somerset Kia. During my appointment for a seat switch recall, Ryan identified two pieces of trim that were loose (I hadn't noticed) and ordered the needed parts for the warranty repair. Thank you!
Friendly, prompt and knowledgeable service.
Competitive pricing of services and parts. Friendly customer service. Prompt service when on time for appointments. Appreciate that they have recognized me as a regular customer.
Fast & friendly service.
Great
I feel like they care about my need for my car to continue running well. Very polite and knowledgeable. Familiar faces from time to time.
Quick service
Very friendly and knowledgeable staff
It was fast and friendly
Excellent service Niki in sales did amazing and Will in finance created the best experience ever
The best caring people I’ve ever met in a business.. also, I love my KIA..
The friendliest people
Fast and friendly service
I like everything I’m well pleased with the service I will be a life customer to don franklin my mustang will always be service with don franklin an I’d like to say to the owner approving the work that was done on my mustang an to Dave’s Warren for salting me my car
I like everything. It was not stressful at all. I had a very good salesman that was very helpful and explained everything to me and was very kind. I would definitely use them again.
Very prompt and thorough; cordial and mannerdly.
We were treated very good and they even washed the car it was a great experience.
Brandon Hutton was so helpful and respectful! He found me a perfect family vehicle for me!
How efficient and friendly all of the staff is.
The process and the vehicle
I brought my Telluride in for the 16,000 mile service and to have the recalls taken care of. My door handle sensor was not working and the part was ordered and will be repaired as soon as the handle is ready. I am very pleased with the professional service staff at Don Franklin Somerset.
I like the quality of your cars and the warranty
Good vehicles and delightful sales men
People were nice and washed my car after!
Very friendly staff and services are completed quickly.
Very nice place and clean. Love my kia, staff very nice.
The convience and willingness to accommodate my schedule.
Love our KIA Telluride!! Mike our car delivery guy was absolutely great and the service so far is amazing
Nice staff
Fast, friendly, knowledgeable service.