Customer Testimonials

Everyone is very friendly and helpful. My family has purchased 5 car as of date.

Dallas New was my sales consultant he was the best. He took his time and worked with me. I never felt pressured in the least bit. I would recommend him to any of my friends or family interested in a new Kia! I absolutely love mine. My new Sportage is actually my second Kia I have owned. Thank you again Dallas for your help and Don Franklin Kia in Somerset.

They're always very courteous, helpful, and with an appointment all was good and out in a timely manner

Great people to work with

Devon Batista and Matt were awesome! The only reason we came back from out of town was the honesty and the service we received from Devon on our first visit. It was the most enjoyable car buying experience that we had ever had. We will send all our friends to Devon and Matt!

I miss the free oil changes that Don Marshall offered.
Just shows your customers you appreciate them buying a car from you.

Very personable and not pushy at all. Excellent service overall.

matheu did an amazing job from start to finish, was very helpful in explaining anything i needed explained. this was my first time purchasing a car on my own and i was extremely nervous. but he was very helpful throughout the whole process and i would absolutely ask for him next time and recommend don franklin kia to anybody in the market for a car

like the mileage

Everything so far

Job done in a timely manner. Employees are helpful, kind and considerate.

Everyone was very helpful and friendly. Service was quick and the job was done well. Great service department!

Had great experience and Isaac was phenomenal

The service was very prompt and all the associates were very friendly and I was in and out in no time !

Very quick and knowledgeable

Todd Cockerham and Isaac Coffman at Somerset, Ky. Kia are always looking out for me. If I tell them I am looking for something specific they go out of their way to let me know when one is available. My family, friends and I have bought numerous vehicles from Don Franklin. As long as they continue to provide good service and are honest I will continue to do my business with them.

I appreciated the honest, open, and prompt communication from all of the workers. They also had my car finished a day earlier, which was fantastic!

I have had a wonderful experience with your service area they keep there appointment are always on time gets me in and out in good time. You have a very nice waiting room and I accepted a water while I was there this time thank you for everything.

Friendly and knowledgeable

Team is thorough with my vehicle and making sure I understand what services they did.

sss

They meet all of our expectations

I love my vehicle I'm still learning the features and enjoying all the things on my vehicle. Drives like a dream

I have been nothing but impressed with the Kia brand of vehicles since I started purchasing them. The quality of service I receive from my sales associate Stanley Simcox, all the way through the process and up to the service department after the sale for the scheduled maintenance, has been nothing short of incredible. I have purchased 6 vehicles personally from this dealership and will not shop any where else. Thank you to Stanley and the entire team at Don Franklin Kia.

Customer service, very friendly and quick

So far , it's all been good buying car , do not know about service yet ?

Goodcommunication

Professional services

Out the door price that was very favorable. Delivery of Kia to door.
Excellent experience with representative.

It’s a very friendly company and I’ve been very satisfied with their service and my vehicle.