Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   April 2, 2024 — Rated 10 out of 10 by C.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and reliable. Always willing to answer questions or checkout concerns.

Report a concern   April 2, 2024 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service team is great!

Report a concern   April 1, 2024 — Rated 10 out of 10 by C.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

My service was very efficient and customer service was great!
Report a concern   March 31, 2024 — Rated 10 out of 10 by D.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was great!
Report a concern   March 30, 2024 — Rated 10 out of 10 by F.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

How willing y'all work with everyone to put them in a vehicle they want.

Report a concern   March 30, 2024 — Rated 10 out of 10 by P.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always trade with Southeast good products and service

Report a concern   March 30, 2024 — Rated 10 out of 10 by C.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Impeccable service and hospitality

Report a concern   March 30, 2024 — Rated 10 out of 10 by Randy Knuckles Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very easy to work with. Stanley is a great salesperson very knowledgeable and helpful never pushy did a fabulous job. Entire staff did everything possible to make sure I was a satisfied customer!!!
Report a concern   March 28, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   March 27, 2024 — Rated 10 out of 10 by Dennis Hasty Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendliness, care, and concern of service department staff. Gets maintenance/repair done in a timely manner.

Report a concern   March 25, 2024 — Rated 10 out of 10 by T.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and fast service

Report a concern   March 23, 2024 — Rated 9 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service
Report a concern   March 23, 2024 — Rated 10 out of 10 by H.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome customer service !

Report a concern   March 22, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to work with and always willing to help

Report a concern   March 21, 2024 — Rated 10 out of 10 by Timothy Allen Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman was nice

Report a concern   March 20, 2024 — Rated 10 out of 10 by Terri Isaacs Don Franklin Somerset KIA Service
What do you like about our products and services?

The sales people my new vehicle The store

Report a concern   March 20, 2024 — Rated 10 out of 10 by Daniel Cockerham Don Franklin Somerset KIA Service
What do you like about our products and services?

Ty was awesome

Report a concern   March 18, 2024 — Rated 10 out of 10 by Juda Godbey Don Franklin Somerset KIA Service
What do you like about our products and services?

Employees are courteous. They have my oil changed and my car checked in no time. I appreciate the time frame you guys got me in

Report a concern   March 18, 2024 — Rated 10 out of 10 by G.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

SERVICES
Report a concern   March 17, 2024 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything seems to be fine
Report a concern   March 16, 2024 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The “we will do whatever it takes to make it right” attitude from sales, finance, and management at all levels.
Report a concern   March 16, 2024 — Rated 10 out of 10 by Taylor Mason Don Franklin Somerset KIA Sales
What do you like about our products and services?

Devon at Don Franklin was great to work with! Made sure I knew everything about the vehicle. Was fast and sufficient in the buying process. Would definitely recommend and will be back if I ever had to purchase another vehicle.

Report a concern   March 15, 2024 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great products and services

Report a concern   March 14, 2024 — Rated 10 out of 10 by L.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

good customer service
Report a concern   March 13, 2024 — Rated 10 out of 10 by Betty Rose Don Franklin Somerset KIA Service
What do you like about our products and services?

The employees are super friendly and helpful. They always finish oil changes faster than promised. Waiting area is comfortable and accommodating.
Report a concern   March 12, 2024 — Rated 10 out of 10 by W.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is very friendly and informative at Don Franklin Kia. Patrick was extremely knowledgeable about the 2024 Sorento I purchased. He walked me through the process of doing a trade in with my Seltos.

Report a concern   March 12, 2024 — Rated 10 out of 10 by Lisa Brewer Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and they get you in and out in timely manner.

Report a concern   March 12, 2024 — Rated 10 out of 10 by Floyd Fields Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great Sales Team! Went above and beyond to support our buying requirements.

Report a concern   March 11, 2024 — Rated 10 out of 10 by M.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Quick service salesman go out of there way to help you

Report a concern   March 11, 2024 — Rated 10 out of 10 by Marlo Warner Don Franklin Somerset KIA Service
What do you like about our products and services?

I love the ease of scheduling my appointments, the reminders so I don’t forget, and the courtesy of everyone at the dealership. Such professionalism shown from start to finish. Everything is explained and I make the choice on what is serviced or not. Highly recommend the Don Franklin Kia Dealership in Somerset, KY.


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