Customer Testimonials

%100 I will buy from again

A great person to buy a car from

Service is always great. They listen to my concerns. Car is great.

Max Watson was wonderful to work with. No pressure.
Plenty of vehicles in stock to choose from.

Maintenance team is very thorough with their work, also taking time to explain what they found during their inspections. Knowledge, friendly and customer service is great.

Willingness to help.

Max Watson was amazing he helped me and my wife get out of my veloster for a more family related vehicle by far a outstanding sales person and freind

Friendly staff and don't try to sell you anything you don't want

All employees are very nice and professional. And very knowledgeable. The work they do on your vehicle is excellent! I would definitely recommend Don Franklin Auto.

The customer service was amazing!! Isaac definitely did a great job. He was also super patient when I was trying to make a decision, Would literally recommend him to anyone!

Super friendly staff. Came in for oil change and I also got a complementary car wash. I noticed my vehicle seemed to be using some oil. Told the service department about it. They said it was an over a quart low. Setup to have an oil consumption test done. The staff here has always been honest and that’s why I trust them with service on my vehicle. The young lady at the service fest, I think Ashley, was very nice and helpful. The sales team is friendly too. When I get in the market to buy another vehicle. I plan to purchase it from this Don Franklin Somerset Kia. I always receive a follow up call about my service, I think the name is Dee Dee. She is super friendly and always wants to ensure I have the best experience. Keep doing what you all are doing.

The service department has alway treated me with the most important. And made sure that our vehicle was in top running shape when we picked it up. We trust the employees to do us right.

I got in at my appointment time, the staff were nice and helpful, no pushy salesmen attitudes, price was awesome, and the service took less time they expected!

Service was very quick. Everyone is very friendly and helpful

Dallas went over and above to make sure I was a satisfied customer.

Everything was easy to understand and they are understanding as well and so helpful.

Get you in and out in a timely matter,and informs you if anything is wrong on needs none

I received great and friendly service with Brian Akerman very respectful and he gave us a awesome deal. I would love to invite v as anyone to Don Franklin Kia. And ask for Brian Akerman.

The service was awesome!

I really like this dealership. They treat you with courtesy and respect.

The staff was nice
The service was quick

Customer service continues to be unmatched

I had called the dealership I purchased from. I got an automated pick up. It forwarded my call and no one answered. I called for 3days periodically with no progress just to get an oil change. I called Don Franklin and a live person answered on 2nd ring. She handled all my questions effortlessly and before we hung up, I had a text confirming my appointment. A reminder text the morning of. Very friendly people and great service.

Overall excellent

Fast and excellent service

Very friendly, and the work was excellent

Everything

Friendly,knowledgeable staff.Sales staff has been helpful during and after the sale.

Friendly and efficient service

Our salesman, Brian was very professional and knowledgeable about the vehicle and was able to answer all of our questions.