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Customer Testimonials
We really found a beautiful vehicle. Rick was determined and had a big mountain to move with our financial limitations but he did it! He is a great salesman! Being someone who went to multiple car lots just to look around and working in sales myself he told us he was going to get us a good car a before we left and he was a man of his word! The only downfall is that I was there for 5 hours but we got what we wanted and what we needed. Thanks Rick and Don Franklin!
Excellent service always
Professionalism, kindness, and willingness to help. Very friendly staff! Highly recommended.
So far I am loving my brand new Traverse I purchased from salesman Kyle Young last weekend. He knows his stuff, is friendly and outgoing with great energy. Bobby in finance was equally as helpful! Would recommend to other family and friends!
How easy to get appointment and get jobs done
Always do a great job taking care of our vehicles and everyone is so nice!!
Justin was super nice and helpful. Very professional and went above and beyond to take care of me!
The service at Don Franklin Somerset GMC is superior to the others. They are quick. They are friendly. I’ve never had an issue with these people over the years and I will continue to purchase my vehicles here I highly recommend them.
Great vehicles and service
Fast
Very friendly, very knowledgeable
Very fast and friendly
There outstanding
All the staff were wonderful.
Friendly service.
Justin is the best service man that you have working for the business.
Everything.
Very helpful staff, made the process super easy!
Andrew my sales man was awesome. Answered question, polite, all around seemed to be a great guy. Got what I wanted at a price I wanted.
Fantastic selection…. Great communication….. superior customer service
The Service team has always been friendly. They are quick. It’s been easy to schedule. We are always in and out.
courteous and efficient service always.
The staff are always willing to help you. Adam the GM is always kind and willing to talk with me.
I can call athe service department and chat with Justin Tilley or one of the others to help if I have a question on the road about my vehicle.
Gerald Spradlin and the other in parts help me when I add personal things to my car.
Always a pleasant experience.
Amazing service !!!
Courtesy, of staff and speed of service
I have never had any problems. I’ve heard other people say that they’ve had problems but personally, I’ve not experienced any yet. Thank you.
The people are professional, competent, and customer friendly
It is fast and efficient. The only thing I didn’t like was I didn’t get my discount. He forgot to take it off my ticket. Said he had put the amount in and couldn’t go back and change it. But everyone is always nice and helpful. Thank you!!
Been coming there for years
Great service with great professionalism.