Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 26, 2025 — Rated 10 out of 10 by T.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always so nice.

Report a concern   August 26, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very friendly and helpful.

Report a concern   August 26, 2025 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service , through services, did a great job

Report a concern   August 26, 2025 — Rated 10 out of 10 by H.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly/helpful salesman- Matthew!

Report a concern   August 25, 2025 — Rated 10 out of 10 by Melissa Justice Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional, timely and courteous service.

Report a concern   August 25, 2025 — Rated 9 out of 10 by Lance Lay Don Franklin Somerset GM Service Department
What do you like about our products and services?

Knowledgable, friendly, prompt service. ,

Report a concern   August 25, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very friendly and the truck I got is amazing

Report a concern   August 22, 2025 — Rated 10 out of 10 by Barbara Hettmansperger Don Franklin Somerset GM Service Department
What do you like about our products and services?

It’s a great service department. They are always very respectful and answer all my questions. Plus, they do a great job on my car!
Report a concern   August 22, 2025 — Rated 10 out of 10 by Billy Parsons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Products are best for my auto. Best auto customer service in Somerset, KY. Friendly and professional.
Report a concern   August 22, 2025 — Rated 10 out of 10 by Jarred Stephens Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service! 10/10 reccomend. We will be back.

Report a concern   August 22, 2025 — Rated 9 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time Good job!
Report a concern   August 22, 2025 — Rated 10 out of 10 by Paula Hatfield Don Franklin Somerset GM Service Department
What do you like about our products and services?

They do a great job with oil changes and tire rotation s
Report a concern   August 22, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Yes
Report a concern   August 22, 2025 — Rated 10 out of 10 by L.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It always has been comforting to know that when I bring either of our vehicles in for servicing or repair they will be taken care of quickly and professionally.
Report a concern   August 21, 2025 — Rated 10 out of 10 by Garry Robinson Don Franklin Somerset GM Service Department
What do you like about our products and services?

The wait time at your shop was perfectly reasonable. Thank you

Report a concern   August 21, 2025 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and product

Report a concern   August 21, 2025 — Rated 10 out of 10 by Christina Lay Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I had a super salesmen ! Thank you Colby Fox!! Very professional and honest!
Report a concern   August 20, 2025 — Rated 9 out of 10 by T.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick fast service.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Alane Gregory Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very informative employees and I do not feel like they just rush through and do whatever to just get money from you. Seem to be honest and genuinely helpful and do their best to give good service for your vehicle.
Report a concern   August 19, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good
Report a concern   August 19, 2025 — Rated 10 out of 10 by L.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick
Clean
Price was fair
Representatives were kind and polite and went the extra mile!!
Report a concern   August 19, 2025 — Rated 10 out of 10 by K.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff were helpful and very quick.
Report a concern   August 17, 2025 — Rated 10 out of 10 by Barbara Wesley Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ve ordered mats for my Tahoe. Really love them!
When I bring my Tahoe to get serviced they are usually pretty quick! Great employees!
Report a concern   August 16, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service staff were great! Very timely in getting my car ready to go.
Report a concern   August 16, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service!
Report a concern   August 15, 2025 — Rated 10 out of 10 by Leora Combs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Recalls . Problem Solving. Excellent Service. This is our third vehicle . Wish there was more coupons on GMC and Chevy trucks ?

Report a concern   August 15, 2025 — Rated 9 out of 10 by C.T.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon & Drew was the salesman who helped me find my NEW car. I was very happy with the service I was provided, they were able to find a car between my budget, the type of model I was after as well as a workable monthly payment for me. The experience was very smooth & most visits to this dealership I was on a time crunch. So I'm thankful to the Salesman & the Finance associate Bobby for being receptive to my situation and their hard work in this whole process. Thank you!

Report a concern   August 15, 2025 — Rated 10 out of 10 by Nikie Dean Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fixed my car really quick

Report a concern   August 15, 2025 — Rated 10 out of 10 by P.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The calls given up date on service

Report a concern   August 15, 2025 — Rated 10 out of 10 by Wanda Devers Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I absolutely LOVE my Trax. The service was top notch. Best car buying experience ever.

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