Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 30, 2025 — Rated 10 out of 10 by L.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have had excellent service out of my car and from the dealership.

Report a concern   August 30, 2025 — Rated 10 out of 10 by W.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice and friendly.

Report a concern   August 30, 2025 — Rated 10 out of 10 by M.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You’re quick and on time.
Report a concern   August 30, 2025 — Rated 10 out of 10 by H.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff is very helpful in providing services available.

Report a concern   August 30, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional at a decent price

Report a concern   August 30, 2025 — Rated 10 out of 10 by Olemae Howerton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very Friendly and was very fast

Report a concern   August 30, 2025 — Rated 10 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far so good
Report a concern   August 30, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast courteous efficient and good products.

Report a concern   August 28, 2025 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and efficient service.

Report a concern   August 27, 2025 — Rated 10 out of 10 by J.J. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

It was easy, the salesman was great. He had a sense of humor and wasn’t very pushy. He treated us like family and not someone who is just there for the money.

Report a concern   August 27, 2025 — Rated 10 out of 10 by Roger Wolfe Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service was great. Everything was fine In an approbate time. I didn’t like the 3 per cent charge on my debit card If it was a credit card I would understand. Don’t know that is legal to charge a debit card. Always been very satisfied with the service I received.

Report a concern   August 27, 2025 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service writer. Service was done well and in very reasonable time. Clean waiting room.
Report a concern   August 27, 2025 — Rated 9 out of 10 by David Young Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was done in a reasonable amount of time
Report a concern   August 27, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

In and out fast
Report a concern   August 26, 2025 — Rated 10 out of 10 by T.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How professional and knowledgeable my service writer is I would what manufacturer he worked for

Report a concern   August 26, 2025 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Danny Duncan was very helpful on my last visit going above and beyond to assist me with my service needs. Thanks for reliable and affordable services.

Report a concern   August 26, 2025 — Rated 10 out of 10 by T.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always so nice.

Report a concern   August 26, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very friendly and helpful.

Report a concern   August 26, 2025 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service , through services, did a great job

Report a concern   August 26, 2025 — Rated 10 out of 10 by H.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly/helpful salesman- Matthew!

Report a concern   August 25, 2025 — Rated 10 out of 10 by Melissa Justice Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional, timely and courteous service.

Report a concern   August 25, 2025 — Rated 9 out of 10 by Lance Lay Don Franklin Somerset GM Service Department
What do you like about our products and services?

Knowledgable, friendly, prompt service. ,

Report a concern   August 25, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very friendly and the truck I got is amazing

Report a concern   August 22, 2025 — Rated 10 out of 10 by Barbara Hettmansperger Don Franklin Somerset GM Service Department
What do you like about our products and services?

It’s a great service department. They are always very respectful and answer all my questions. Plus, they do a great job on my car!
Report a concern   August 22, 2025 — Rated 10 out of 10 by Billy Parsons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Products are best for my auto. Best auto customer service in Somerset, KY. Friendly and professional.
Report a concern   August 22, 2025 — Rated 10 out of 10 by Jarred Stephens Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service! 10/10 reccomend. We will be back.

Report a concern   August 22, 2025 — Rated 9 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time Good job!
Report a concern   August 22, 2025 — Rated 10 out of 10 by Paula Hatfield Don Franklin Somerset GM Service Department
What do you like about our products and services?

They do a great job with oil changes and tire rotation s
Report a concern   August 22, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Yes
Report a concern   August 22, 2025 — Rated 10 out of 10 by L.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It always has been comforting to know that when I bring either of our vehicles in for servicing or repair they will be taken care of quickly and professionally.

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