Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The good service

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

There was confusion about my appointment, but they serviced my car anyway.

Report a concern   August 6, 2025 — Rated 10 out of 10 by G.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

They are nice people
Report a concern   August 6, 2025 — Rated 10 out of 10 by M.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was very timely and very complete. They did a few extra things to my vehicle that I was unaware was having some minor problems. Customer service was excellent. The price was very reasonable. Highly recommend them for general maintenance on your vehicle. They’ve always taken good care of me

Report a concern   August 4, 2025 — Rated 10 out of 10 by C.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Reliable, friendly, knowledgable,

Report a concern   August 4, 2025 — Rated 10 out of 10 by E.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I love the Buick enclave. I just purchased my third one

Report a concern   August 2, 2025 — Rated 10 out of 10 by Jackie Cummins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the friendly service and going the extra mile to help with scheduling my vehicle for service appreciate you guys very much

Report a concern   August 1, 2025 — Rated 10 out of 10 by P.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous. Was attentive to my concerns. Got answers to my questions. Work was completed in a timely manner. I’m very well pleased.

Report a concern   August 1, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, professional service writers
Report a concern   August 1, 2025 — Rated 10 out of 10 by James Daugherty Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have always been a Chevy guy, and Don Franklin Chevrolet just makes the love for Chevys even more enjoyable and satisfying.

Jon is absolutely amazing to work with. He is very patient and I feel no pressure to make an immediate decision. Mike was also great in assisting me.

I work with an outside financial source and it takes an extra day or two to close and he takes it in good stride.

Thank you Jon and Don Franklin Chevrolet.

Report a concern   August 1, 2025 — Rated 10 out of 10 by H.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely and clean

Report a concern   August 1, 2025 — Rated 10 out of 10 by Michelle Plimley Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

There's nothing to dislike. All of the staff were friendly, determined and very helpful in helping me buy my first car. They definitely exceeded my expectations!

Report a concern   August 1, 2025 — Rated 10 out of 10 by Jennifer Short Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice staff. Easy process to schedule on the phone and get in and out. Love it!
Report a concern   August 1, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have been doing business with Don Franklin for several years and I have always found them to do a good job with my vehicles. They seem to be very professional and get the vehicles in as soon as possible. I always recommend Don Franklin Chevrolet.
Report a concern   August 1, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people to work with

Report a concern   August 1, 2025 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is good.

Report a concern   August 1, 2025 — Rated 10 out of 10 by Suzanne Lawson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great, quick service. Very professional and helpful.
Report a concern   August 1, 2025 — Rated 10 out of 10 by R.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin Chevrolet's service department is top notch! Always professional and easy to work with. We highly recommend them

Report a concern   August 1, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service and everyone was very nice!
Report a concern   July 31, 2025 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

A OK
Report a concern   July 31, 2025 — Rated 10 out of 10 by David Simpson Don Franklin Somerset GM Service Department
What do you like about our products and services?

GM products are great and Don Franklin is always very helpful.
Report a concern   July 31, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very polite and got down to the deal and got it done. No hassle and no fuss. Got a great truck at a fair price. Couldn’t have asked for a better sales personnel.
Report a concern   July 31, 2025 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick friendly and easy to make a appointment

Report a concern   July 31, 2025 — Rated 10 out of 10 by Bruce Pierce Don Franklin Somerset GM Service Department
What do you like about our products and services?

Dependability and punctuality!
Report a concern   July 29, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Short wait times. Experts on my suburban's maintenance needs.

Report a concern   July 29, 2025 — Rated 10 out of 10 by Robert Johnson Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Best team on the planet!

Report a concern   July 28, 2025 — Rated 10 out of 10 by Susan Johnson Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Services: Matthew Patterson and Bobby Johnson were kind and knowledgeable, and very helpful in the buying process. I would highly recommend them both.
Products: Our Chevy Traverse is exactly what I wanted -excellent condition, low mileage, and a great price with my trade in. I need three row seating for my 4 young grandchildren. The Traverse is perfect!
Thank you for making this process quick and easy!

Report a concern   July 28, 2025 — Rated 10 out of 10 by Kenneth Sneed Don Franklin Somerset GM Service Department
What do you like about our products and services?

Made appointment and didn’t have to wait

Report a concern   July 28, 2025 — Rated 10 out of 10 by D.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Good follow up
Report a concern   July 28, 2025 — Rated 10 out of 10 by Janson Craig Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything went great.


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