Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 4, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and helpful people quick service.

Report a concern   March 3, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great services, very nice and informative employees. Highly recommend them …..
Report a concern   March 3, 2026 — Rated 10 out of 10 by Rosetta Griffith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service is excellent! The salesman are knowledgeable and happy to answer any questions you may have.

Report a concern   March 2, 2026 — Rated 10 out of 10 by W.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Justin “Cowboy” was very helpful and transparent with the purchase of our new GMC Sierra . No pressure and straight to what we were looking for.
Report a concern   March 2, 2026 — Rated 10 out of 10 by Kathy Hume Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle was very helpful in getting me in something I was looking for

Report a concern   March 2, 2026 — Rated 10 out of 10 by Kenneth Messer Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great staff and Great products!
Report a concern   February 28, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I would like to say, just listening to the customer gets my 5 stars. I’ve recently had a terrible experience before coming to the Somerset lot. From the fist call and discussion that I had to getting into the truck and taking off was a great experience. It’s nice to see that employees at this lot took their time and listened to the customer needs and got them into what they wanted instead of settling for anything less. Everyone that I have came in contact with at the somerset lot was what me and my family needed for looking for our next vehicle. Drove about an hour and half to get there and will definitely be back. Thanks again.

Report a concern   February 28, 2026 — Rated 9 out of 10 by Aaron Antle Don Franklin Somerset GM Service Department
What do you like about our products and services?

Usually get in and out pretty quickly. Staff is all friendly and professional

Report a concern   February 28, 2026 — Rated 10 out of 10 by Dan Purtee Don Franklin Somerset GM Service Department
What do you like about our products and services?

Scheduling and service.

Report a concern   February 28, 2026 — Rated 9 out of 10 by Phillip Ball Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   February 28, 2026 — Rated 10 out of 10 by M.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service very friendly

Report a concern   February 26, 2026 — Rated 10 out of 10 by K.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous staff and good follow up

Report a concern   February 26, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Had appointment for oil change did have to wait long .
Report a concern   February 26, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and professional service
Report a concern   February 26, 2026 — Rated 10 out of 10 by David Neu Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service people where great,got right on my truck great people to work with

Report a concern   February 26, 2026 — Rated 10 out of 10 by Tammy Matzke Don Franklin Somerset GM Service Department
What do you like about our products and services?

Simple and easy

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

After you got the part in, it was quick and easy to get the work done.
Report a concern   February 26, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service & quick to respond for appointments
Report a concern   February 26, 2026 — Rated 10 out of 10 by Joseph Palmer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is usually pretty good. No complaints at all.
Report a concern   February 26, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and keep you informed of what they are doing and they checked to see if you need anything else done or if they can do anything for you
Report a concern   February 25, 2026 — Rated 10 out of 10 by Kevin Bradley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always a pleasure to do business with Don Franklin GM. The employees are always friendly, helpful and I always get a great service! Parts Dept always has great prices, products in stock or they'll arrive quickly.
A++ Service and Parts Dept.
Report a concern   February 25, 2026 — Rated 10 out of 10 by Tim Bishop Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department was friendly and efficient. Work was performed and completed earlier than expected. I will definitely go back for needed service.
Report a concern   February 24, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time and politeness of Staff.
Report a concern   February 23, 2026 — Rated 10 out of 10 by C.U. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Respectful, honest, and sincere customer service!

Report a concern   February 23, 2026 — Rated 10 out of 10 by L.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Reliable and sharp!
Report a concern   February 23, 2026 — Rated 10 out of 10 by David Lowe Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always great service

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly fast service

Report a concern   February 21, 2026 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly service

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