Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 12, 2026 — Rated 10 out of 10 by Roger Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always dose a top notch job

Report a concern   October 10, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, very competent service!!
Report a concern   October 10, 2026 — Rated 10 out of 10 by Misty Brown Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love how Adam Him went above and beyond to make a previous issue fair to me ..it was a pleasure doing business with him
I wish him much success in his business endeavors as I will be using Don Franklin for my future car needs as well as a future fleet purchase..Thank you Adam! God bless you 🙏

Report a concern   October 10, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man that waited on me was very kind, and helpful. Took about an hour to do the service work that I was scheduled to have done. Everything works great.
Report a concern   October 10, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice, helpful, & courteous. They complete my service timely.
Report a concern   October 10, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are courteous and knowledgeable.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Roy Hall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service guy Justin he was amazing and great with all info

Report a concern   October 10, 2026 — Rated 10 out of 10 by D.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful service - friendly and polite

Report a concern   October 8, 2026 — Rated 9 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is good
Report a concern   October 7, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always good service

Report a concern   October 7, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone was so helpful and helped find the car we wanted.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Johnnie Adams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Product is great service was also great

Report a concern   October 5, 2026 — Rated 10 out of 10 by Robert Lay Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   October 5, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Grayson is one of the best customer service representatives I have encountered at any of your service centers

Report a concern   October 5, 2026 — Rated 10 out of 10 by Sheilah Childers Don Franklin Somerset GM Service Department
What do you like about our products and services?

Really like the people and the service is GREAT
Report a concern   October 5, 2026 — Rated 9 out of 10 by R.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It was pretty quick

Report a concern   October 5, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service tech are always nice

Report a concern   October 3, 2026 — Rated 10 out of 10 by Karl Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

Services are always great

Report a concern   October 2, 2026 — Rated 10 out of 10 by Freeman Robinson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great friendly service. Gets the job done right.
Report a concern   October 2, 2026 — Rated 10 out of 10 by P.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt, courteous, and efficient .
Report a concern   September 30, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and GM parts
Report a concern   September 30, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly Great people and work hard to get you the best deal
Report a concern   September 30, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

No pressure, Kyle was great to work with. This is my second vehicle purchase with him.
Report a concern   September 30, 2026 — Rated 10 out of 10 by E.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far our service has been timely and a fair price.

Report a concern   September 29, 2026 — Rated 10 out of 10 by Daniel Baker Don Franklin Somerset GM Service Department
What do you like about our products and services?

Sharp Trucks with great warranty

Report a concern   September 28, 2026 — Rated 9 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Just a little slow in getting truck in but was in no hurry anyway Leslie Boston did exactly what he said he would and gave a clear explanation of what was going on with truck,highly recommend him very knowledgeable on your product understand what customers needs are thank you again for the great services you provided.
Report a concern   September 28, 2026 — Rated 10 out of 10 by Jon Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon was an excellent salesman. Answered every question, was very polite and professional. Very knowledgeable as well! Would recommend to anyone.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Nathan Edwards Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service was amazing and I had a great salesman

Report a concern   September 28, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’ve just had my vehicle a few days, but the service was very good!
Report a concern   September 28, 2026 — Rated 10 out of 10 by Ginger Williams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Outstanding sales staff. High quality vehicles presented well and features highlighted by a knowledgeable sales crew!

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