Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 28, 2026 — Rated 10 out of 10 by P.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They have me in and out quickly
Report a concern   August 27, 2026 — Rated 10 out of 10 by B.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Honesty

Report a concern   August 27, 2026 — Rated 10 out of 10 by K.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always helpful and truthful in regards to my repairs. The service team is knowledgeable and on top of what needs to be done in a timely manner.

Report a concern   August 27, 2026 — Rated 10 out of 10 by David Neu Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people to work with

Report a concern   August 27, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service time when waiting.
Report a concern   August 27, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service team very professional and attentive
Report a concern   August 26, 2026 — Rated 10 out of 10 by W.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My side steps fit perfectly on my Buick.The people in the service department did a good job for me.
Report a concern   August 25, 2026 — Rated 10 out of 10 by A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was fast and reasonably priced

Report a concern   August 25, 2026 — Rated 10 out of 10 by G.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly personnel

Report a concern   August 24, 2026 — Rated 10 out of 10 by Rosetta Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and informative

Report a concern   August 23, 2026 — Rated 10 out of 10 by Milton Malone Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone in the service department that I dealt with was extremely courteous, friendly, and helpful
Report a concern   August 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great
Report a concern   August 21, 2026 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service dept
Report a concern   August 21, 2026 — Rated 9 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are friendly.

Report a concern   August 20, 2026 — Rated 10 out of 10 by James Cook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very knowledgeable staff and very helpful!
Report a concern   August 20, 2026 — Rated 10 out of 10 by Rodney Casada Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love my Corvette and the service has always been top notch.

Report a concern   August 20, 2026 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff
Report a concern   August 20, 2026 — Rated 9 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Availability & Scheduling

Report a concern   August 20, 2026 — Rated 10 out of 10 by Douglas Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was outstanding

Report a concern   August 20, 2026 — Rated 10 out of 10 by S.Y. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was able to work me in and fix my issue in the same day; which meant a lot. We really appreciate Justin Tilley and all he does.
Report a concern   August 20, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt fast service

Report a concern   August 20, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very efficient and respectful and courteous.

Report a concern   August 19, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is great and appreciate the reminder about appointment
Report a concern   August 18, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff & knowledgeable

Report a concern   August 17, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very Quick, in and out in less than 30 minutes
Report a concern   August 16, 2026 — Rated 10 out of 10 by D.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality parts fast service

Report a concern   August 15, 2026 — Rated 10 out of 10 by Sky Malboeuf Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

HUGE THANK YOU to Jimmie for finding me exactly what I wanted. Jimmie, I can’t thank you enough.

Report a concern   August 15, 2026 — Rated 10 out of 10 by D.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Talk to person about the vehicle

Report a concern   August 14, 2026 — Rated 10 out of 10 by G.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My visit was quick and efficient. Plus, there was no pressure to go beyond the required service.
Report a concern   August 14, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The best in the area! By far!

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