Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff. Not pushy. Willing to spend time getting you informed.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Jerry Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is a part of this dealership where you just trust is going treat your vehicle like its one of their own. I just get comfortable in their waiting area ant trust tgem do tgeir best.

Report a concern   May 24, 2026 — Rated 10 out of 10 by G.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

GM man through and through
Top quality people

Report a concern   May 23, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional service. Timely with appointments.

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   May 23, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and courteous.
Report a concern   May 23, 2026 — Rated 10 out of 10 by Raymond Shelton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional and informative about this service visit. Not pushy at all
Report a concern   May 22, 2026 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

A very fast and professional service always going the extra mile to help anyone with any questions or issues

Report a concern   May 22, 2026 — Rated 10 out of 10 by M.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The appointments are almost always on time and the they get me in and out really well and the staff is always very nice.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Victoria Taylor Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very friendly staff, amazing service. They make buying a car easy.
Report a concern   May 22, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and professional

Report a concern   May 22, 2026 — Rated 10 out of 10 by Anil Kumar Soma Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The friendly staff, the affordable pricing and no judgmental negotiation.

Report a concern   May 21, 2026 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

From sales to service it’s always been awesome

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ty was extremely helpful and professional

Report a concern   May 20, 2026 — Rated 10 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil changes are very affordable and quick

Report a concern   May 20, 2026 — Rated 10 out of 10 by Daniel Yanicko Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie Boston was great!
Report a concern   May 20, 2026 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service & very quick check in procedure

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jackson was our salesman and he went above and beyond to get me the car that I was searching for and at a fair price. Also a shout out to the guy that helped with Onstar. He was great. Curtis I’m financing was very nice and helpful. I would recommend you all to anyone looking for a car with great customer service
Report a concern   May 20, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice and easy to work with.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Kyle Young Don Franklin Somerset GM Service Department
What do you like about our products and services?

:)
Report a concern   May 20, 2026 — Rated 10 out of 10 by Treatta Gearing Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service workers are always very polite, helpful snd friendly! Always get service done in a timely manner

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

We feel like family. You guys have a taken amazing care of us and we’re so grateful for you. Kyle, Justin T, Steve, Rick, Ray, you guys always rock and are the reason we won’t go anywhere else. God Bless.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always have time to discuss my needs and address what service I need
Report a concern   May 20, 2026 — Rated 10 out of 10 by Tim Perry Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly and efficient service.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Benjamin Vance Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful service department! Fast and always courteous. A good visit every time.
Report a concern   May 19, 2026 — Rated 10 out of 10 by John Vanover Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always take care of me with great service

Report a concern   May 18, 2026 — Rated 10 out of 10 by R.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people and fair prices.
Report a concern   May 17, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, great product, great people!
Report a concern   May 17, 2026 — Rated 10 out of 10 by M.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always on time , and gets it done quickly. People at the desk and the service men are always polite and friendly. .

Report a concern   May 17, 2026 — Rated 10 out of 10 by Joey Taylor Ii Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service by the Franklin family


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