Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is very easy to work with and explain what you can expect from them. The wait time was very short and the price was less than expected

Report a concern   July 21, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My service appointment was taken care of way sooner than expected, the advisor was great and the lobby was clean and comfortable. 10/10 experience
Report a concern   July 21, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great folks to deal with.
Report a concern   July 21, 2026 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast & efficient service. In/out within an hour in last service
Report a concern   July 20, 2026 — Rated 10 out of 10 by Larry Hopkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This makes the 2nd vehicle I have bought there there. Tracy Whitaker is a really nice guy very helpful I would consider buying again in the future I like the Chevy and Ram products haven’t had to use the service dept I hope I don’t have to

Report a concern   July 20, 2026 — Rated 10 out of 10 by Teresa Norman Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always have great service and staff is always very polite and helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good work at a fair price
Report a concern   July 20, 2026 — Rated 10 out of 10 by Tremion Cowan Don Franklin Somerset GM Service Department
What do you like about our products and services?

good and fast
Report a concern   July 19, 2026 — Rated 9 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and reliable!
Report a concern   July 18, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people.
Report a concern   July 18, 2026 — Rated 10 out of 10 by S.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick, friendly service.
Report a concern   July 18, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Employees are helpful.

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department and great buying experience.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Gary Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the employees and the service they provide.
Report a concern   July 17, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time was short and service was great

Report a concern   July 17, 2026 — Rated 10 out of 10 by Debbie Kennedy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient, thorough and professional.
Report a concern   July 17, 2026 — Rated 10 out of 10 by Brandi Oie Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie was very understanding and helpful

Report a concern   July 17, 2026 — Rated 10 out of 10 by W.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have always been treated very respectfully

Report a concern   July 17, 2026 — Rated 10 out of 10 by Judy Fitzsimons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is number one. Always ready to help! Friendly personnel.
I love my Buick Avenir! Bought it almost 2 years ago and always get it serviced with you. Thank you!

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our experience in buying our GMC Sierra was awesome. Our salesman, Mike Prewitt, was
Very helpful and a pleasure to work with.
Report a concern   July 15, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Worked with us on a payment and very knowledgeable

Report a concern   July 15, 2026 — Rated 10 out of 10 by Harold Gilreath Don Franklin Somerset GM Service Department
What do you like about our products and services?

No problems
Report a concern   July 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ONLY place to buy a vehicle from in Somerset Ky!

Report a concern   July 14, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were prompt and thorough

Report a concern   July 14, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get great service when we take our vehicles there.

Report a concern   July 13, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Trusted

Report a concern   July 13, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very helpful
Report a concern   July 9, 2026 — Rated 10 out of 10 by Tony Brock Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have had a great experience with the sales team especially John and his back up on this 2026 truck thank you all very much for working with me. I have a 2022 high country that the service department has kept up service and repairs for me ( thank you Steve and everyone else) all the people are very nice and helpful including part department.

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very frie day staff and helpful.

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