Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   June 10, 2026 — Rated 10 out of 10 by O.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the warranty

Report a concern   June 10, 2026 — Rated 10 out of 10 by Y.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great services! Polite personnel

Report a concern   June 10, 2026 — Rated 10 out of 10 by Linda Wells Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and professional people!!!
Report a concern   June 10, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is good

Report a concern   June 10, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast professional service. Friendly and knowledgeable staff and very competitive on cost
Report a concern   June 9, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jason, Adam, and Bobby were wonderful to work with. They made me feel at ease and explained everything very clearly.

Report a concern   June 8, 2026 — Rated 10 out of 10 by T.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service and customer care.I’ve recommended my friends to check u guys out

Report a concern   June 6, 2026 — Rated 10 out of 10 by W.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It was quick

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Knowledgeable people—they know what they are selling and they are dependable. Services are completed in a timely manner.
Report a concern   June 5, 2026 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service reps and techs always do a great job. Everything is explained to me in ways that I understand. They get me in and out quickly to where I do not have to spend a lot of time in the waiting area.
Report a concern   June 5, 2026 — Rated 10 out of 10 by Adam Hill Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love it ! Awesome teamwork

Report a concern   June 5, 2026 — Rated 9 out of 10 by A.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality

Report a concern   June 5, 2026 — Rated 10 out of 10 by Roger Keith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Mike was extremely helpful and patient. Loved the experience.
Report a concern   June 5, 2026 — Rated 9 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff
Report a concern   June 3, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and good service

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Hassle free
Report a concern   June 2, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly service.
Report a concern   June 1, 2026 — Rated 10 out of 10 by Carol Hess Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was fast efficient and friendly. Was very pleased with my first time visit.

Report a concern   May 30, 2026 — Rated 9 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone goes above beyond to help you.
Report a concern   May 30, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of getting a appointment and quick service it was great everyone are so noce
Report a concern   May 29, 2026 — Rated 10 out of 10 by Joyce Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

We are always treated the best by everyone there. I can’t see my family ever going anywhere else. Thank you to all of you.

Report a concern   May 29, 2026 — Rated 10 out of 10 by F.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man is always nice to me.
Report a concern   May 28, 2026 — Rated 10 out of 10 by James Baird Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service! Always helpful and great service!
Report a concern   May 28, 2026 — Rated 10 out of 10 by Lynne Keller Don Franklin Somerset GM Service Department
What do you like about our products and services?

This was my first experience at a Don Franklin dealership. Everything they say in their ads was demonstrated at the dealership. From the courteous response to the inquiry I had about service on my used car to the actual service appointment that was handled promptly and with genuine kindness. PI sensed that everyone I spoke to or interacted with genuinely wanted to help me and make me feel welcome. The service appointment was handled quickly, and it cost less than I thought it would be. All in all - I was highly satisfied and will definitely be returning should I need additional service.
Report a concern   May 28, 2026 — Rated 10 out of 10 by T.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

American made. Sales team was easy to work with.
Report a concern   May 28, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timeliness, adhering to scheduled time schedules, knowledge and friendliness of staff
Report a concern   May 26, 2026 — Rated 10 out of 10 by Chelsea Whitson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone was extremely nice & helpful. Jackson helped make our purchasing of a new vehicle so easy!

Report a concern   May 26, 2026 — Rated 10 out of 10 by Lynell Hancock Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales person was not pushy listening to our point of view

Report a concern   May 25, 2026 — Rated 10 out of 10 by Anna Willis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Don Franklin goes above and beyond to help families while showing hospitality and trying to help in every situation. I’ve went through them twice for a vehicle and left satisfied both times, feeling as though they truly helped. They truly treat you as family.

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff. Not pushy. Willing to spend time getting you informed.


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