Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   September 5, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are always professional, friendly, and prompt

Report a concern   September 5, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

No complaints about anything

Report a concern   September 5, 2025 — Rated 10 out of 10 by Michael Constant Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service and communication was fast and professional. Fantastic experience!

Report a concern   September 5, 2025 — Rated 10 out of 10 by Ken Cusic Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always the very best service

Report a concern   September 5, 2025 — Rated 10 out of 10 by Jeff Martin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly folks. Everybody throughout the dealership was so awesome. I got In-N-Out quickly.

Report a concern   September 5, 2025 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional and courteous.

Report a concern   September 5, 2025 — Rated 10 out of 10 by Tommy Wiley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Products selection was stellar and as for sales person, Zack Jones was absolutely superb. Full of product, knowledge and great personality eager to help I would recommend him to anyone.

Report a concern   September 5, 2025 — Rated 10 out of 10 by Michael Walter Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You have the Chevrolet vehicles at an excellent value.

Report a concern   September 3, 2025 — Rated 10 out of 10 by Melissa Hatfield Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

All staff were super nice and very helpful

Report a concern   September 2, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good cars, nice people

Report a concern   September 2, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very friendly and they do everything they can do get exactly what you want.

Report a concern   September 2, 2025 — Rated 10 out of 10 by Wendy Zaderer Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was very happy with the quality of service and the price and Justin was very kind and courteous.

Report a concern   August 31, 2025 — Rated 9 out of 10 by C.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very polite and friendly staff and quick service.

Report a concern   August 30, 2025 — Rated 10 out of 10 by Paul Underwood Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always treated like family. Prompt and professional service.

Report a concern   August 30, 2025 — Rated 10 out of 10 by L.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have had excellent service out of my car and from the dealership.

Report a concern   August 30, 2025 — Rated 10 out of 10 by W.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice and friendly.

Report a concern   August 30, 2025 — Rated 10 out of 10 by M.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You’re quick and on time.

Report a concern   August 30, 2025 — Rated 10 out of 10 by H.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff is very helpful in providing services available.

Report a concern   August 30, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional at a decent price

Report a concern   August 30, 2025 — Rated 10 out of 10 by Olemae Howerton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very Friendly and was very fast

Report a concern   August 30, 2025 — Rated 10 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far so good

Report a concern   August 30, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast courteous efficient and good products.

Report a concern   August 28, 2025 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and efficient service.

Report a concern   August 27, 2025 — Rated 10 out of 10 by J.J. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

It was easy, the salesman was great. He had a sense of humor and wasn’t very pushy. He treated us like family and not someone who is just there for the money.

Report a concern   August 27, 2025 — Rated 10 out of 10 by Roger Wolfe Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service was great. Everything was fine In an approbate time. I didn’t like the 3 per cent charge on my debit card If it was a credit card I would understand. Don’t know that is legal to charge a debit card. Always been very satisfied with the service I received.

Report a concern   August 27, 2025 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service writer. Service was done well and in very reasonable time. Clean waiting room.

Report a concern   August 27, 2025 — Rated 9 out of 10 by David Young Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was done in a reasonable amount of time

Report a concern   August 27, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

In and out fast

Report a concern   August 26, 2025 — Rated 10 out of 10 by T.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How professional and knowledgeable my service writer is I would what manufacturer he worked for

Report a concern   August 26, 2025 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Danny Duncan was very helpful on my last visit going above and beyond to assist me with my service needs. Thanks for reliable and affordable services.


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