Customer Testimonials

Everyone is always very nice. They get me in and out quickly

Ease of making appointments

I liked cowboy! He was top notch and straight forward. He actually saved A relationship with Don Franklin Auto. I have had several horrible experiences with London Don Franklin. Gary the general manager is the worst!°°°°

Quick

Service was good!

People are super there.

The entire staff was welcoming, professional, and we did not feel pressured to make a purchase. I appreciated that the team worked with us with our financial needs and abilities. Alec was very patient and thorough throughout the process.

We love our vehicle and the salesman Adam Hill was great if we another vehicle he will be our salesman

They know what they’re doing, I can analyze the problem and fix the issue.

Friendly staff very knowledgeable

I love it all

I love Acadia this is my 3rd new one

Very speedy. Staff worked with me to get my radiator flush on another day

The guy that installed the key fob for Name removed did a wonderful job very knowledgeable and friendly. Highly recommend a a pay raise for this employee. I am not at home to look at the paper for his name, but please check into it was and tell him that he’s doing a great job….

Quality and price

Amazing customer service and great deals!

Friendly and helpful

Don Franklin service dept. Is first rate. Fast, friendly, and efficient when I had dealings with them. I highly recommend them for any work on your vechicle.

Fast reliable

Prompt Service: The service and parts department ( Say what they do and do what they say) Both department handle their areas professionally. We can always receive an appointment in a timely manner

THANKS FOR ASKING

Quality and friendly

Friendly sales staff and very helpful to get the best deals. GM HD trucks just drive better than any other truck.

Dagan was absolutly amazing. He did everything to make the experience low stress. Buying a car is a big deal in this economy, and it was nice to be able to pull up and shop without feeling like you just jumped into a shark tank. He also found the exact vehicle I wanted when I searched everywhere. My only complaint is when yall have an agent working with someone, don’t blow up their phone. I was litterally sitting at Dagan’s desk receiving a call from your receptionist to follow up on a meeting I was actively in. Being pushy is what drives people away.

Very fast and very friendly!! Went in for an oil change and was out in 40 minutes!!

Service was good employees were professional

They were very polite and low pressure also quite efficient.

Helpful. Good communication.

Great to deal with, always friendly. Keep you updated

Service dept was fast, 15 minute wait for oil change.

Great trucks and service