Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jack Hutcheson Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Another job well done

Report a concern   March 27, 2026 — Rated 10 out of 10 by Nancy Lyons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, easy appointment and friendly service staff!

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very efficient, professional, answered all my questions and had part on hand that needed to be replaced.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer service and used market

Report a concern   March 27, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

we were looking at a new Buick enclave found one but didn't buy. Our salesman Chaz did a great job of answering questions and helping pick a vehicle we liked.
Report a concern   March 27, 2026 — Rated 10 out of 10 by Michael Webb Don Franklin Somerset GM Service Department
What do you like about our products and services?

Getting us in and out promptly when our vehicle is serviced.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rodney Casada Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your employees are great to work with. Very professional group.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Salesman and everyone stayed late to make sure we left happy
Report a concern   March 27, 2026 — Rated 10 out of 10 by David Strunk Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficiency and politeness

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and quick service

Report a concern   March 27, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service and good friendly people

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service.
Report a concern   March 27, 2026 — Rated 9 out of 10 by L.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

quick and hassle free!
Report a concern   March 27, 2026 — Rated 10 out of 10 by Kathy Stockton Don Franklin Somerset GM Service Department
What do you like about our products and services?

That Don Franklin stands behind the vehicle!
And I have always been satisfied with every vehicle I have bought.
Only thing I wish was different is that Marc Anderson was still salesman there! He was a wonderful salesman.
Report a concern   March 27, 2026 — Rated 10 out of 10 by Sophia Illy Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’ve been having my Chevrolet service there for many many years. Everyone has always been so kind polite and nice, service is quick. Wouldn’t go anywhere else.
Report a concern   March 16, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Got my truck fixed in a timely manner.

Report a concern   March 15, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly atmosphere when you walk in !!
Report a concern   March 14, 2026 — Rated 10 out of 10 by Larry Bruce Don Franklin Somerset GM Service Department
What do you like about our products and services?

The friendliest folks and was very quick oil change

Report a concern   March 14, 2026 — Rated 10 out of 10 by Jonathan Denham Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Just great. All around great

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our salesman was honest and very helpful.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Cynthia Elam Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ve bought several vehicles from Don Franklin and I’m very satisfied with sales and service

Report a concern   March 13, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Never had any problems with the quality of the work.Appointment was always on time but it

Report a concern   March 13, 2026 — Rated 9 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I appreciate the prompt service as that was my only vehicle.
Report a concern   March 13, 2026 — Rated 10 out of 10 by Edward Stearns Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick , honest

Report a concern   March 13, 2026 — Rated 10 out of 10 by K.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You are greeted with a smile.
If they don’t know the answer, they are wiling to find it for you. This Somerset branch is the top! Unfortunately, I can’t recommend or say the same about the London branch.

Report a concern   March 13, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and knowledgeable service team.
Report a concern   March 13, 2026 — Rated 10 out of 10 by C.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly, knowledgeable, and helpful with questions and issues of concern.
Report a concern   March 13, 2026 — Rated 10 out of 10 by G.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are friendly & you can text them anytime while car is being serviced to get an update.
Report a concern   March 12, 2026 — Rated 10 out of 10 by Corey Edwards Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Well the sales man in russle springs is a stray lied to me multiple times his name was Blake something, I will never do business there! But Kyle young in Somerset actually the whole team there was amazing, honest and didn’t beat around the bush on anything I truly appreciate that! I will definitely do business with him again. Thank you Kyle young!!!

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