Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 12, 2026 — Rated 10 out of 10 by Corey Edwards Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Well the sales man in russle springs is a stray lied to me multiple times his name was Blake something, I will never do business there! But Kyle young in Somerset actually the whole team there was amazing, honest and didn’t beat around the bush on anything I truly appreciate that! I will definitely do business with him again. Thank you Kyle young!!!
Report a concern   March 12, 2026 — Rated 10 out of 10 by Danny Duty Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like the car sales man Ron he was great and I also like the warranty and I think Don Franklin is very fair when they sale a car truck or suv
Report a concern   March 12, 2026 — Rated 10 out of 10 by S.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love a Chevy product
I’ve always driven chevy
Report a concern   March 12, 2026 — Rated 10 out of 10 by Arzella Hampton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly!

Report a concern   March 12, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone works together to get the job done
They are always ready to help to get you to your work place and back

Report a concern   March 12, 2026 — Rated 10 out of 10 by Ryan Talsma Don Franklin Somerset GM Service Department
What do you like about our products and services?

I received incredible service and communication. My service advisor and his team went above and beyond to make sure my truck was taken care of. This was the best customer service I have received from any Chevy store ive been to.
Report a concern   March 12, 2026 — Rated 10 out of 10 by David Calhoun Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil change was better price (less) than one of the drive in oil change places. And I was in and out c in a timely manner.
Report a concern   March 12, 2026 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’m a lifelong GM fan. I have always received great service from Don Franklin GM in somerset. The service management is awesome.
There’s been some staff changes and some employees are no longer there and as with everything else. It’s going to take some getting used to. I don’t like the 3% charge on credit cards. I’m encouraged to use my GM rewards card but any benefit I get from it is offset by the amount I’m charged to use my credit card. That’s something I will never get used to. The service staff is great though.

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick responses and good quality

Report a concern   March 12, 2026 — Rated 9 out of 10 by L.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get an appointment. Service staff friendly and always available for questions

Report a concern   March 11, 2026 — Rated 9 out of 10 by Christopher Williams Don Franklin Somerset GM Service Department
What do you like about our products and services?

All your staff seems to be very helpful.Very friendly. Very courteous and knowledgeable about the parts.
Report a concern   March 11, 2026 — Rated 10 out of 10 by D.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love my Chevy

Report a concern   March 10, 2026 — Rated 10 out of 10 by Alane Gregory Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speed of service and customer service is always great

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always helpful

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Done timely and fixed the problem

Report a concern   March 10, 2026 — Rated 10 out of 10 by C.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional and very informative and the service tecs very really nice
Report a concern   March 10, 2026 — Rated 10 out of 10 by K.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good products and services

Report a concern   March 10, 2026 — Rated 10 out of 10 by Larry Tanner Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy was very professional and very personable and not pushy at all
Report a concern   March 9, 2026 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendliness

Report a concern   March 9, 2026 — Rated 10 out of 10 by Kimberly Honaker Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer Service
Report a concern   March 9, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely and friendly every time

Report a concern   March 9, 2026 — Rated 10 out of 10 by T.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Staff was so helpful and knowledgeable.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Devin York Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ambiance is pleasant, and the sales team is exceptionally helpful. We didn’t encounter any problems during our visit.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You have a great staff that is great to work with all around.
Report a concern   March 9, 2026 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good products and do good work

Report a concern   March 9, 2026 — Rated 9 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always takes care of my vehicle issues!
Report a concern   March 9, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I FELL LIKE IT IS THE BEST SERVICE IN THE SOMERSET AREA
Report a concern   March 7, 2026 — Rated 10 out of 10 by David Smith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Just a bunch of good people all ways polite

Report a concern   March 7, 2026 — Rated 10 out of 10 by William Dutton Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The Dealer was excellent and service was excellent
Report a concern   March 7, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the truck


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