Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   February 18, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything. Friendly faces. Great communication with the customers. Affordable. Prompt. Efficient.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Douglas Abel Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly personel
Report a concern   February 18, 2026 — Rated 10 out of 10 by Milton Malone Don Franklin Somerset GM Service Department
What do you like about our products and services?

It’s easy to schedule an appointment to get my vehicle serviced. Everyone was very courteous and professional made me feel at ease from the time I walked in until the job was complete.
Lesa Malone
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time and helpful

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, Friendly
, and Professional

Report a concern   February 18, 2026 — Rated 10 out of 10 by Billy Parsons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service…every time!
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people and quick service
Report a concern   February 18, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Closest dodge dealer for me

Report a concern   February 18, 2026 — Rated 9 out of 10 by Tim Perry Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick service. Only on thing I didn't appreciate is the fact I wasn't told that my 578.00 dollars on parts and labor on my car would have a surcharge of 3 percent using credit card till after they had finished repair. If I had known before I would have brought money or brought a check with me. People should be told in advance and I wasn't. That cost me around 20 dollars extra 😒. Other than that service was very efficient.

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good service.
Report a concern   February 18, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Just know we appreciate your hard work and would definitely recommend you to everyone!
Report a concern   February 18, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Services were quick and efficient.
Report a concern   February 16, 2026 — Rated 10 out of 10 by George York Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Easy to deal with. No hassle.

Report a concern   February 16, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great trucks

Report a concern   February 15, 2026 — Rated 10 out of 10 by B.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Was fast and easy in and out salesman was amazing and friendly

Report a concern   February 14, 2026 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service technicians were very nice and informal
Report a concern   February 14, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great customer service from salesman Donavan

Report a concern   February 14, 2026 — Rated 10 out of 10 by James Whitis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good product employees were very helpful
Report a concern   February 13, 2026 — Rated 10 out of 10 by Wilma Story Don Franklin Somerset GM Service Department
What do you like about our products and services?

I've had the same service man since I've been coming there. Everyone is always so nice. My car is always ready in a timely manor.
Report a concern   February 13, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales personnel were great, Honest.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Jan Lambdin Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Ethan Mullins was very knowledgeable and professional. He answered all my questions and followed up with a phone call.

Report a concern   February 13, 2026 — Rated 10 out of 10 by T.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is done in a timely manner.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

You have fair price for service I have done and always quick

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very helpful. Correct parts needed to fix any problems. Service staff very professional and courteous. Justin Tilley. Very the best service person at his job.

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get top notch service at Don Franklin Somerset GM. Repairs and services are done right the first time. Always treated well and appreciated as a customer. Always a positive experience when getting service done with the service department at Don Franklin GM in Somerset.
Report a concern   February 12, 2026 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, fast, and quaility work keeps me coming back. Easy to deal with and knowing you are being cared for. Gteat job.

Report a concern   February 12, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Accessibility and convenience

Report a concern   February 12, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

friendly service gets you in and out
Report a concern   February 12, 2026 — Rated 10 out of 10 by Darlene Huff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always helpful and can answer all my questions

Report a concern   February 12, 2026 — Rated 9 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Polite & efficient service.

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