Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   June 29, 2026 — Rated 10 out of 10 by Hunter Black Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast and very friendly!! Went in for an oil change and was out in 40 minutes!!
Report a concern   June 29, 2026 — Rated 10 out of 10 by V.V.E.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was good employees were professional

Report a concern   June 29, 2026 — Rated 9 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were very polite and low pressure also quite efficient.
Report a concern   June 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Helpful. Good communication.

Report a concern   June 27, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great to deal with, always friendly. Keep you updated
Report a concern   June 26, 2026 — Rated 10 out of 10 by William Dutton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service dept was fast, 15 minute wait for oil change.
Report a concern   June 26, 2026 — Rated 10 out of 10 by Joey Warren Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great trucks and service

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, friendly staff and quality work
Report a concern   June 26, 2026 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always do a good job and fast
Report a concern   June 25, 2026 — Rated 10 out of 10 by Chasity Popplewell Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Extremely well taken care of during the entire process. Excellent customer service and I have already recommended Donavan to another future customer.

Report a concern   June 25, 2026 — Rated 10 out of 10 by L.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and Convenient

Report a concern   June 24, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service people are always courteous, and prompt, and helpful
Report a concern   June 21, 2026 — Rated 10 out of 10 by Ezra Isaacs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly and knowledgeable

Report a concern   June 20, 2026 — Rated 10 out of 10 by Clarence Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people I know there
Report a concern   June 19, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly. Everyone was so nice. The service was done in a timely manner. Thank you all for everything. See you soon. 🙂
Report a concern   June 19, 2026 — Rated 10 out of 10 by James Kieser Don Franklin Somerset GM Service Department
What do you like about our products and services?

It has improved very noticeably
Report a concern   June 19, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

There are so many dealerships in the Don Franklin family they can always find the vehicle you are searching for.

Report a concern   June 19, 2026 — Rated 9 out of 10 by V.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far so good. This was our first purchase, Sept 2025, and first oil change. Only thing, it took a week to get the apartment, wonder if they that's normal. Thanks

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and efficient and eager to make sure I’m pleased.
Report a concern   June 18, 2026 — Rated 10 out of 10 by Henrietta Hughes Don Franklin Somerset GM Service Department
What do you like about our products and services?

Parts and Service where great!! I wanted a key for made. Parts made sure they had on for my vehicle. Service scheduled me in pretty quick to get it programmed.
Report a concern   June 18, 2026 — Rated 10 out of 10 by Dennis Hart Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is quick to service my car. Very prompt to get my vehicle in on time
Report a concern   June 18, 2026 — Rated 10 out of 10 by Tommy Wiley Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service personnel are great especially Justin. He always tries his best to be accommodating.

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous and prompt service.
Report a concern   June 18, 2026 — Rated 10 out of 10 by Anna Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good service & very quick , very friendly & I'd recommend them to any1 anytime

Report a concern   June 16, 2026 — Rated 10 out of 10 by Patricia Poynter Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly, and dependable.
Report a concern   June 16, 2026 — Rated 10 out of 10 by Devin York Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service no issues

Report a concern   June 16, 2026 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The workers are extremely nice

Report a concern   June 11, 2026 — Rated 10 out of 10 by Farris Marcum Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of scheduling, professionalism of service advisors and pleasant atmosphere of dealership
Purchased 5 vehicles 🚗, wouldn’t go anywhere else!!!
Report a concern   June 10, 2026 — Rated 10 out of 10 by Karen Leonard Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was efficient and staff was very pleasant. Once the issue is diagnosed, they call with the recommendation and estimate for repairs.


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