Customer Testimonials
They usually take your vehicle in close to your appointment time. The service personal are courteous and always and helpful if you have any questions or concerns..
They were really nice. It didn't take long at all to get my oil change.
Quick and easy
Fast courteous and professional
Fast courteous service
Every was done in a courtious fashion
The staff were awesome very friendly and helpful and courteous
Sales and finance staff were friendly and down-to-earth. No crazy sales tactics just straightforward conversation about the information they presenting. Always willing to listen to our concerns while working to get us what we wanted.
great service and professionalism.
Don Franklin is the best in the business!
Very nice people at the RS location!!
The obvious selection that is available to have shuffled from the various locations and the staff at the GM store are the differences for myself
Very good experience. Friendly staff and worked with me until I found my next car.
Everyone nice
The personalized service is the best. Guys at the service counter always remember me, treat me perfectly.
Excellent service and friendly and knowledgeable staff
Paul Taylor and the staff at Don Franklin Russell Springs were great to work with. They gave us quick and attentive service on our Equinox purchase.
good service and fast
Very professional, work with me on my time schedule. I was out of town and they still took care of me .
Fast and friendly service!
Service is great. Very professional !!!
Very helpful and nice
Very nice people
Because I own gm vehicles
Great to work with
Great deal and no sales games.
Prompt service in a timely manner
Excellent service department in Russell Springs, would not take my vehicle any where else.
Friendly and knowledgable

friendly personal,quick service,reasonable cost on service. The only problem I have have is no coffee while i"m waiting,other than that everything is fine.