Customer Testimonials
Service advisor
Scottie was excellent!
The people are extremely nice. Very polite. They take car of my car so I don't have to worry about it.
The service dept is so nice.
The staff consisting of Alvie Tucker, Scottie Blair, Leon Kislen, Richard Stephens, Barry Gribbins and Brian Hammond who repair my vehicle in top running condition!
Mp
Everytime I come here the service is quick and friendly!
ALWAY GREAT SERVICE
Luke always takes excellent care of us!
I have dealt with several employees at the Don Franklin dealership in Russell Springs. Everyone has been extremely helpful and friendly. I especially appreciate the associates in the service department. Scottie and Alvie have both taken great care of me. During my most recent visit, they even discovered the car remote battery was low and switched it out for me. They are awesome!
Purchased a Buick Encore from this dealer and absolutely love it! Service department is great. I had a small manufacturer recall and they scheduled my appointment very quickly and I was in and out fast. Will definitely be using this dealer again!
Friendly and professional, good work on my care
Got serviced without issues with smile and appreciation
Shopping for a car was a very pleasant experience. Thank you Blake and Bobby
We were traveling when the water pump went out on our 2020 Suburban, and even though they were completely backed up in the service center, they had the part in stock and were able to install it about an hour. Luke Richards was a saver that day. Thank you so much!!!
Great service and prices.
Friendly people like scott & leon very good service always treated with respect
Would never buy a vehicle from this lot. But the parts and service department was great! The guys were kind and changed my oil and rotated my tires in a timely manner.
I think that Scott explained everything to me perfectly so that I understood. Very respectful and polite employees
Fast courteous service
FRIENDLY AND NICE TO WORK WITH!!!!!!!!!!!
Awesome service
Did a good job, again!!
VERY NICE GUYS???
Friendly and fast service
Quick and professional!
Scheduled car maintenance and done on a timely mannet
Awesome service department, very professional and hard working Service manager. Sales department is second to none.
scotty at the desk was very pleasant and the service was good on time
Great service!
Guys at the counter make all the difference for me - they treat me well, are honest, and look out for me