Customer Testimonials
I had to bring my vehicle in because of a recall. I scheduled an appointment and they said it shouldn't take but 30 minutes. They took my vehicle as soon as I got there, at my scheduled time. It was 25 minutes later that I was pulling out to leave. Quick service! Very friendly and professional. Comfortable waiting area as well.
Got me in and out in a very short time
The staff is always friendly when getting my car serviced and I like that they look at everything and top off the fluids where needed!
Very friendly and helpful
i've bought cars from Eddie since the mid 80's some sight unseen, some where I took his car with the option of selling my trade myself over a 90 day period or bringing it to him for a trade
No better people to work with in my opinion my family and I have bought over 20 cars from Franklin
I like the friendly and helpful associates working there.
The Chevrolet store went above and beyond to make things right with my Hyundai Tucson. We just got back from a week in Florida and it ran beautifully the entire trip and not one drop of oil was used!!
Consistent good customer service.
Good job
Very professional and easy to work with.
Fast and easy. Hassle free car shopping.
Jordan and Brandon were great to work with.
Service was excellent
Always do.a great job. Super easy to get a appointment when needed.
Knowledgable, friendly and honest sales associate for the first thing, service department was easy to work with. Professional atmosphere of business, clean and inviting building. So far have enjoyed my dealings with them
The staff are great to help accommodate you with your needs
They don't forget you after the sale. Good service and Blake is a very good salesman he helps on things that I forgot.
Salesman was very good & informative along with the GM…..
Very knowledgeable sales staff !
From the first visit, till the purchase and delivery, everything was smooth.
Mostly like the people who work there! And I’m a Chevrolet person.
Price and professionalism
rides smooth and handles easy
Blake Miller did an excellent job in the purchase of our 2023 Canyon
I like that I can get my vehicles promptly to get serviced.
Everyone is very professional and nice at Don Franklin in Russell Springs. Every time I have bought a vehicle or had a vehicle serviced, worked on at this location it has been a good experience. I highly recommend the service department.
Been a customer for sey years.. always received good service.
Great dealership
I was able to get an oil change appointment very quickly. I didn't have to wait very long and my car was taken back. Highly satisfied with Don Franklin Auto sales and service!
Alvie is the man
everyone is so nice and helpful and it makes me feel so relaxed when i bring my car in because i know it will be taken care of . excellent service and excellent professionals
Best Service Department in the Franklin family of dealerships. (Russell Springs)!!!