Customer Testimonials
Mr. Hurt was excellent. A salesman ready to make a sale, but not overly pushy to the point we became annoyed like most salesmen do. We also had a price range and the team was able to get us extremely close to that range.
don franklin is the only place i will ever go to have my car serviced or to buy a car. their service people are outstanding!!! they always make u feel at home and at ease and they are so knowledgeable about all products and very helpful.
friendly quick,and reasonable,and finally you have good coffee
I love the customer care they give to my family with their auto needs.
The service and oil change set up is very accommodating. Employee friendliness is appreciated also.
Service dept
Friendly and always doing it right ! Always on time!
Blake at Russell Springs sold me a vehicle and I only had to miss an hour or less of work, awesome!
The efficiency of the staff. Always nice.
Fast and friendly service. Made my deal over the phone in 30 minutes. Had my truck ready when I got there .
The time and efficient service.
Excellent service and very prompt
The service department is great!
availability to service
Jordan & Brandon made it very easy to get a deal done in a timely manner, as well as answering any questions that we may have had. I really appreciate their working with us!
Always the best service in the area. I waited and only took about forty five minutes. All employees are nice and know their stuff!
Professional friendly service
I am impressed, the service department knows my name when I walk in.
Everyone is friendly and informative. A 9 because there’s always room for improvement.
Easy appointment scheduling. Great service. I always feel valued as a customer.
The guys at the desk have ALWAYS made it the experience worth the trip and beneficial to my family. On this most recent experience, I asked for an impromptu appointment to take care of a relative’s truck, and they made room for me on a shortened week. I was in/out and on my way, and they were personable, knowledgeable and took good care of me. Grateful for Don Franklin Russell Springs and their great service crew!
Great service and friendly staff
Location. Local employees.
Great people at Russell Springs ky will be back
Good
Quick and efficient!
Best in the business
Schedule appt. Ontime. Very pleased
Blake Miller did an excellent job. You give him a raise
Excellent customer service and very knowledgeable