Customer Testimonials
Always courteous and helpful.. my vehicle is always done in a timely matter .
Very professional and very helpful with what you’re looking for. Very good service.
The service team is always so friendly and helpful
I did exactly what they said they would do and they did it successfully
The customer service is great. The two guys upfront that you have in Russell Springs that take the call and talk to you Luke. I think it is and the other guy they’re very personal and seem to really care. I appreciate them.
They have always taken good care of me !!!
The techs explain what they are doing, and do an expert job. I never have to wait long, and even if I did, their waiting room is quite nice and comfortable.
They do a great job
Quick service
I like getting m car serviced at Don Franklins because I need to know what is done to my car is the way it needs to be cars are expensive and so are services but at Don Franklin it’s affordable and the best if something does go wrong in the garage which it has before because it’s so hard to keep a good mechanic these days but the men that’s been there for so long will make it right and handle the issues immediately. I love this for they take that worry off my mind. I’m so thankful to have them taking care of my car.
Always get good service
Prompt, friendly
Great sales department. Easy car buy. Blake Miller was great to work with in every way!
Large variety and don't have to drive a long way
Service department does a good job. Appointments are on time and work completed in timely manner.
Staff always does a good job!
Fast service
Your employees are nice and kind and do good job with my car
Blake was awesome to work with and mad the buying process super easy!
I like all your products they are all good, you’re service are great
Friendly and professional every time
Quick and friendly
Quick services
Wet nice to deal with.
Did a good job.
Everyone in the Service and Parts department goes above and beyond to be courteous and helpful. I appreciate the courtesy reminders for my appointments, and also the message when it’s finished and ready for pick up. They also go over everything with me, and even let me know what might need attention at the next appointment.
It’s easy to make an appointment with you all and it doesn’t take all day to do anything always the help is always courteous and friendly.
Fast and easy service. Very kind
good service
Love GMC’s and the people there are truthful
Costumer service was excellent. Told me exactly what they had done to fix my car. I will highly recommend them to everyone