Customer Testimonials
Our salesman Blake made the process quick and simple. He stayed on top of things for us and responded to all of our questions quickly
Blake Miller is a great salesman to deal with. Honest , polite , respectful and prompt no hassle experience for the second time . I’ll be back again.
I've had very good luck with vehicles and service.
Very good and quick
The guys at the front desk at Russell Springs are so kind and helpful. Luke is so nice to people!
Thank you , Name removed
I’ve always had good service
Everyone at the Russell springs lot has been very friendly.
Everything is good on service and products treated professionally
Great customer dialog and responsiveness.
I like dealing with Luke. He has always been so friendly and helpful. I appreciate him so much!
The staff is always super friendly and nice. Everyone is very helpful.
Seems like overall good vehicle
Ease of negotiation and dedicated to the customer.
Sales and service have been accommodating this was the first service on new traverse thanks
The service department is absolutely WONDERFULL
Blake Miller is awesome. He is versions I’ve, knowledgeable, patient and kind.
Friendly knowledge associates highly recommend
Staff is vey helpful and friendly.
Everyone was kind and courteous. Was in amnd our is 45minutes.
Good and fast 🏃♂️
This is my first experience purchasing from Don Franklin and if I’m being honest, the only positive to my experience would be the Russell springs sales department as well as the service department.
Really it is your service staff in Russell Springs. They call me by name, and they are so kind to me.
Easy to get in, customer service is always solid.
Quick service and efficient
Kind workers
Always do a good job
Brought my 2025 Kia Carnival in for a oil change. Showed up about 20 minutes early. They was very professional, fast and thorough. They had it in and out and I was on my way in just a few minutes.
They do a good job in their service department, sometimes a bit pricey but they will work with you when they can. The people are very friendly and helpful.
No hassle, got it done!
They last and service is top of the line .