Customer Testimonials
I was treated like a “forever” customer even though I was there from out of town and due to a breakdown on the interstate. I am very satisfied with the service received and the wonderful treatment from your service writer and service received . I will definitely check your website and inventory when entering the market for a new vehicle. Thank you
All good very friendly staff
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We have bought many cars at Don Franklin and 3 at Russell springs. No pressure just see what we want and if not they find it.
They are wonderful!! Luke was absolutely AMAZING!!!!
I appreciate the staff attentive to customers needs.
Friendly customer service. Started at my appointment time, and had me finished in 30 minutes.
Reliable and prompt service.
Did a good job
Easy to get my car serviced and back on my way.
They have the best product and they have the right people to get the job down !!
Blake was an amazing salesman. Found us what we wanted and was even helpful after the sale
Russell co Service Guys are Great!
Always easy
Everything from purchases to service
Prompt efficient service
Very astute employees, very knowledgeable and cordial…
Easy to deal with
Appointment was met and the work was completed in a timely manner.
The people at the front desk who take the appointment. They are very professional and courteous
Great service
Friendly and knowledgeable workers
Great staff, the guys at Don Franklin Russell Springs always does a great job.
You make a nice work truck
Work well with everyone an so kinda And take pride in ur business!
Excellent sales department, and a second to none servce Department led by Alvie Tucker the service manager.
You stand behind with what you say
I been going there for a few years now and I also bought a truck from them last month they are th r best..
Service was quick and easy
Everyone was extremely nice and helpful with questions about my repairs.

Friendly and done promptly,I appreciate the effort put forth to get me home on time!!