Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.F. Don Franklin Russell Springs Service
What do you like about our products and services?

The staff is always super friendly and nice. Everyone is very helpful.

Report a concern   February 3, 2026 — Rated 10 out of 10 by Rhonda Popplewell Don Franklin Russell Springs Service
What do you like about our products and services?

Seems like overall good vehicle

Report a concern   January 29, 2026 — Rated 9 out of 10 by B.K. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Ease of negotiation and dedicated to the customer.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Sales and service have been accommodating this was the first service on new traverse thanks

Report a concern   January 20, 2026 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Service
What do you like about our products and services?

The service department is absolutely WONDERFULL

Report a concern   January 20, 2026 — Rated 10 out of 10 by Myra Wilson Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake Miller is awesome. He is versions I’ve, knowledgeable, patient and kind.

Report a concern   January 20, 2026 — Rated 10 out of 10 by Patricia Meece Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly knowledge associates highly recommend

Report a concern   January 15, 2026 — Rated 10 out of 10 by Lynn Fisher Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Staff is vey helpful and friendly.

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone was kind and courteous. Was in amnd our is 45minutes.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Lewis Doss Don Franklin Russell Springs Service
What do you like about our products and services?

Good and fast 🏃‍♂️

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.J. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

This is my first experience purchasing from Don Franklin and if I’m being honest, the only positive to my experience would be the Russell springs sales department as well as the service department.

Report a concern   January 13, 2026 — Rated 10 out of 10 by C.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Really it is your service staff in Russell Springs. They call me by name, and they are so kind to me.

Report a concern   January 6, 2026 — Rated 10 out of 10 by L.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to get in, customer service is always solid.

Report a concern   January 4, 2026 — Rated 10 out of 10 by D.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick service and efficient

Report a concern   January 2, 2026 — Rated 10 out of 10 by B.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Kind workers

Report a concern   January 2, 2026 — Rated 10 out of 10 by V.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Always do a good job

Report a concern   January 1, 2026 — Rated 10 out of 10 by Charles Brown Don Franklin Russell Springs Service
What do you like about our products and services?

Brought my 2025 Kia Carnival in for a oil change. Showed up about 20 minutes early. They was very professional, fast and thorough. They had it in and out and I was on my way in just a few minutes.

Report a concern   January 1, 2026 — Rated 10 out of 10 by S.P. Don Franklin Russell Springs Service
What do you like about our products and services?

They do a good job in their service department, sometimes a bit pricey but they will work with you when they can. The people are very friendly and helpful.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Jeremy Garner Don Franklin Russell Springs Service
What do you like about our products and services?

No hassle, got it done!

Report a concern   December 30, 2025 — Rated 10 out of 10 by Byron Gregory Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake miller was great to work with.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Sharon Mccubbin Don Franklin Russell Springs Service
What do you like about our products and services?

Friendliness at front counter and on phone. Always accomadating if I need something.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Service
What do you like about our products and services?

Fast,friendly,courteous, and professional service department.

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.D. Don Franklin Russell Springs Service
What do you like about our products and services?

They go above and beyond and make sure you are satisfied

Report a concern   December 23, 2025 — Rated 10 out of 10 by P.C.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Your staff is very professional.

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.O. Don Franklin Russell Springs Service
What do you like about our products and services?

Like the way everyone is friendly and the service is good

Report a concern   December 23, 2025 — Rated 10 out of 10 by Jackie Eads Don Franklin Russell Springs Service
What do you like about our products and services?

Always quick and friendly service

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.R.Y. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Service Dept inctediblr. Luke on top of everything.

Report a concern   December 20, 2025 — Rated 10 out of 10 by C D Hale Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and they do a good job

Report a concern   December 20, 2025 — Rated 10 out of 10 by James Bridgeman Don Franklin Russell Springs Service
What do you like about our products and services?

Services was very good

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and helpful


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